Pros: Get signal in areas others don't, competitive rates Cons: Horrible customer service, roaming in areas where shouldn't be
Qwest has aggravated me over and over again. If you want more of the skinny on why, check out my review on their customer service. But seeing as I am rating their cellular phone service here, I will give just the low down on that aspect.
Pros: Well tailored plan, improved customer service. Cons: It used to be US West, bleccch.
Ok, I really wanted to write this while US West was the actual provider I started with here, but epinions had not created this forum yet. It's been about a year and what US West started has actually gotten quite sweet since transitioning to QWest....
Pros: Metro coverage, price, customer service, lots of minutes, free long distance Cons: Service limited to a handful of western US cities, limited selection of phones
Having heard about nightmarish Qwest customer service before I moved to the Boulder county area in August, I was fairly hesitant to consider them for my wireless service. My priorities were 1) free long distance, 2) more night & weekend minutes than I...
Pros: Very few dropped calls, great customer service, decent coverage, good price. Cons: Extra services (text messaging, web browsing) extra cost and really add up.
I have been with Qwest for around two years now. I had Sprint for the three years before that and due to Sprint's incredibly lousy service, I almost swore off ever getting another cell phone. The Qwest service was a pleasant surprise. Around the same ...
Pros: Good rate plans, more flexible minutes now than before. Cons: Spotty coverage, sometimes inept customer service.
I originally chose Qwest Wireless because they had a decent rate plan. The biggest factor for me was cost, as I couldn't afford to pay more than $30 per month. Qwest did offer a plan for $29.99, and it included free long distance, and first...
Pros: Local long distance...little else. Cons: Poor customer service, constantly changing rules, poor nationwide coverage.
I recently changed my service when I heard of Qwest's new Everywhere line package. Home phone and wireless for one good price. Well, my bill went from basic phone line of $14.95/month + taxes to $69.95/month + taxes for tons of services I don't ever...
Absolutely terrible customer service...I was treated like a second-rate citizen. I would go 100 miles out of my way to avoid doing business with these people again. I have never been treated so poorly. I can't believe that they are still in business....
Pros: Very competitive price plans & nice phones Cons: Service is poor in outlying Metro Denver areas
I have had Qwest (formerly US West) service for almost 3 years. The plans they have are extremely competitive, however, getting service in some areas of the metro Denver area is poor at best such as in the Federal Heights/Westminster area. They keep...
Pros: good plans, lots of minutes Cons: spotty service, dropped calls
I chose this service because it had the earliest "evening" minutes starting at 7pm instead of 9pm. Unfortunately, the service isn't very good. I can usually hear the people I am talking to on my end pretty clearly, but they complain that I break up and...
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