Highest Rated Review by the Community
-
May 05 '01
Pros: Their website once again offers e-mail customer service. Use it if you can.
Cons: A fast reader could finish War and Peace holding on for phone service.
Summary: Sprint PCS offers me comprehensive, cross-country cellular phone service at a relatively low price. It fits my needs perfectly:
- I like their nationwide coverage, because we have young adult children living 350 miles away, as well as family...
-
-
May 11 '10
Pros: The actual service is pretty good along the interstates.
Cons: Spotty service off of interstate highways. Wont pro-rate final month.
Summary: I have had Sprint broadband service for a couple of years. My 1-year contract was over long ago. When I got a Droid from Verizon in December last year, I really had no need for the Sprint broadband, but kept it for several ...
-
-
Jan 24 '10
Pros: There are no pros in having telephone service with Sprint. Period.
Cons: I probably will die before my son ever sees his telephone -- problem solved.
Summary: For the past three weeks I have been trying unsuccessfully to get a replacement phone for one that was broken mailed to Seattle Washington for my son. I ordered the new telephone on Jan. 1 -- and he still hasn't received it!!! When I ordered the ...
-
-
Oct 31 '09
Pros: sprint got extremly high profit form us.
Cons: sprint should die.
Summary: Sprint hires some sneaky and sinky frauds such as 18883611962 with low price to lure us. Once we received the bill, which is weight to much high we originally agree to. Within 3 months we have paid $950 for three line basic family plan. Their agent ...
-
-
Sep 10 '09
Pros: I'm still upset at them, so I can't think of any right now.
Cons: I think my letter says it all.
Summary: Following is a letter I wrote to Sprint, it describe my experience with them and my feelings toward them. I am writing to let you know how UNHAPPY I am with Sprint. I called to order the Lotus LG – Red and to sign up for Sprint wireless ...
-
-
Sep 08 '09
Pros: THERE ARE NONE
Cons: Customer Service, Phone Capability
Summary: I am a 5yr Sprint customer and in the last year their customer service has gone from great to the absolute worst. They signed me up for a new 2yr contract without my consent or knowledge of it when I bought my BB. My bill has been switched around 5x in ...
-
-
Aug 04 '09
Pros: None
Cons: Horrible internal coordination. Stupid customer service, in the most literal sense of stupid.
Summary: Sprint has the worst internal coordination I have ever experienced. Their website, their in store representatives, and their customer service people can not agree on one thing. This is a long story since I've fought a long hard struggle with ...
-
-
Jun 27 '09
Pros: My wife's phone (same model & age) works great.
Cons: The Pensacola Main Sprint store manager has little or no interest in customer retention.
Summary: If you live in Pensacola, you may want to think twice about going with Sprint for your cell phone service. Their "customer service", is not. I've been fighting with my phone since I got it a year and a half ago. Been into the store several times. Been on ...
-
-
May 13 '09
Pros: Cheap base plans.
Cons: AWFUL customer service, no customer loyalty, dropped calls, billing.
Summary: I have had 4 lines with Sprint for four years, and have had problems with billing, they charged us taxes in all three states we lived in all at the same time, by just adding new fees on without deleting the other states. We have paid for the ...
-
-
Feb 15 '09
Pros: You get a phone.
Cons: The company is not forthright, responsive, or responsible.
Summary: I have recently begun helping an 85-year-old woman, "Suzie Smith," with her bills. In January she decided she no longer needed her cell phone; in fact, she'd had it for several years, never used it, and didn't even know her number. She had no paperwork ...
-
-
Jan 02 '09
Pros: I agree with the description "Las Vegas without electricity"
Cons: Even Motorola would not offer any reasonable fix/solution to the problem.
Summary: I ordered the Renegade V950 from Sprint online. It was newly released and it had the walkie-talkie feature that I had on my previous phone. When I received the phone, I called Sprint to have my walkie-talkie feature activated. They told ...
-
-
Dec 10 '08
Pros: I have had no "pro" experience with Sprint
Cons: Customer service, inaccurate billing, OUTRAGEOUS cancellation fees
Summary: After having over a year of terrible customer service with Sprint (including but not limited to having to call each month to resolve billing issues, inaccurate claims of unpaid bills and rude service representatives), I decided to switch carriers. ...
-
-
Dec 08 '08
Pros: I've not had too many problems with cell phone coverage in the US.
Cons: Shockingly bad customer care.
Summary: I could write a book on my nightmare customer service experience with Sprint. I'll give you the short version: 1) I made the mistake of buying a Blackberry from a Sprinttelemarketer. I travel extensively, and was in need of a new phone so I was ...
-
-
Oct 03 '08
Pros: They turned out to be the cheapest after a 20% discount on monthly fees...however...
Cons: The hassle i have to go through is not worth the cost. Read above.
Summary: Here is my horror story to share with you all. It has convinced me to never use Sprint again as a carrier. I purchased a Treo 800w from a "certain" location. When selecting phone, I made it clear that Sprint Radio, TV, and Internet were my only ...
-
-
Sep 01 '08
Pros: none
Cons: worst service in the world.
Summary: I was tired of paying 1000.00 dollars a month for my cell phone. so I contacted customer service and upped my minutes, & to up, or keep text messages to accommodate my usage, plus to make sure my 7pm night calls would still be free (this was given to ...
-
-
May 04 '08
Pros: Coverage is great, Rates are good, phones features rock.
Cons: Customer service horrid. They try but when billing is wrong, it's a difficult position.
Summary: I used Verizon for 11 years. I think I called about a billing error once or twice. I've had sprint for 11 months and at least half of the bills are wrong. Calling customer service is futile. I've found contact via email leaves a paper trail so it's ...
-
|
|
Related Deals You Might Like...
Tweezer, Point Spade, Length 4.50 Inches
PIN VISE .040 +0.250 GENERAL"
General Pump Replacement 4.5 GPM, 3500 PSI Series 47 Pressure Washer Pump - TS2021 - High Quality Replacement For Worn Out Pumps The preferred pump fr...
|
