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by airmattdog , Feb 11 '04
Pros: Phones, Coverage
Cons: Wireless Web, Customerless Service.
I've been a subscriber to Sprint since 98. Yes, 6 years!! Yet, they still treat me like some new subscriber demanding the world. My phone will not charge my batteries. I've been to the local Sprint store in Tukwila Washington 3 times this week. I'm ...
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by zhh97001 , Oct 31 '09
Pros: sprint got extremly high profit form us.
Cons: sprint should die.
Sprint hires some sneaky and sinky frauds such as 18883611962 with low price to lure us. Once we received the bill, which is weight to much high we originally agree to. Within 3 months we have paid $950 for three line basic family plan. Their agent ...
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by taragregg , Apr 21 '02
Pros: none.
Cons: everything
Terrible customer service, billing, clarity, charges, charges. Terrible terrible reception. Always on roam therefore roam charges. False representation when buying phone. They want $5 just to pay your bill. website doesn't always work. Don't get...
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by octopus01 , Jan 07 '02
Pros: Not any
Cons: Extremely poor customer service. Phone drops into $roam mode all the time for no reason.
I called them up to change my call plan (only takes effect at the end of a billing cycle, unlike AT&T). They said they changed the plan. Then, the next month, I had a bill for over $500 because they never changed the plan and I had used a lot of extra...
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by 95_GSX , Jul 08 '02
Pros: Nice phone features
Cons: Anything else
In November of 2001 I wanted to make a simple change of my address, change my PCS phone # to a local number (I moved), and UPGRADE my account to their top level plan. In the months that have followed, I have had to spend countless hours on the phone...
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by dpv , Jul 26 '02
Pros: Price
Cons: Dropped calls
Poor reception
Poor customer service
Slow / non-working web site
Sprint PCS coverage in my area is poor with many dropped calls and poor reception (calls breaking up - can't carry on a conversation - just like their commercials).
Repeated calls to customer service get no action. Every time I call, they...
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by deb27 , Jul 19 '02
Pros: None
Cons: POOR CUSTOMER SERVICE
Fisrt of all, we live in Las Vegas and their coverage is REALLY poor. So we decided to cancel the service. When we canceled they said we had NO CONTRACT (we never signed a contract when we purchased the phone)
5 months later we get a bill for...
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by m_sooner , Jun 05 '02
Pros: Clear Signal
Cons: Customer and other Services!!!
Man, how do these guys keep their customers? I've heard so may nightmares about Sprint and it didn't take long for me to confirm them. I think t was the 3rd time when I called Sprint and bypass "Claire" (I can't stand Claire) and the Voice system tells...
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by intrinsic_2600 , Nov 23 '05
Pros: Decent Coverage
Cons: CUSTOMER SERVICE!, Limited Selection of Phones, & PRICING!
If I help detour just one person from trying out Sprint PCS or Nextel for that matter then my time spent writing this review was well worth it. Never mind the poor quality of phones, I must have went through about 5 of them in less then 2 years due to ...
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by gatordeb , Apr 29 '02
Pros: Friendly people.
Cons: When you can get to them.
It is very hard to get a hold of somebody when you call customer service. I'd suggest skip the phone altogether and go into a store, where the service is MUCH better.
They have a new rule that members in a limited spending plan get charged $3...
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by bigsales , May 30 '03
Pros: Nice phones
Cons: Customer Service....or the lack thereof
If you have not already purchased a sprint phone, run away.....fast!! (unless doing business with a company that has integrity is not a priority for you).
I had Sprint for a short while...until I found out about their customer service. I had...
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by rjones01 , Jul 19 '04
Pros: Fairly good coverage in rural areas.
Cons: Don't expect service from this company....no matter how much you pay.
This is the most recent of many run-ins I have experience with Sprint. However, this is the only one that didn't cost me extra money. I have recently placed a call to Sprint to get a copy of their pricing for any features that I have access to. This ...
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by amy9545 , Jun 10 '03
Pros: lots of minutes at a reasonable price
Cons: they dont listen to a word you say.
Well, I've used Sprint for my cell phone needs since October of 2001. The first year was great. ...
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by curliq66 , May 17 '02
Pros: Free long distance
Cons: Horrible customer service
I can't believe this. I just got my new Sprint PCS phone yesterday and was trying to access my account online. Although it says to put in your phone # and a passcode will be sent to your phone via text msg, my passcode never came through. I waited...
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by louanna , Mar 01 '04
Pros: No roaming charges in Sprint "territories".
Cons: Hard to reach Lie & mislead on phone. Rude abrupt No loyalty for 'old' customers
Hmm Radio Shack & Sprint, in Cahoots? About two months ago I saw a blurb on TV regarding a man who suffered a burned ear when his cell phone caught fire. Now, my old cell phone -which was refurbished when I bought it nearly 6 years ago ...
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