Sprint Mobile Phone Service in Kansas City

Pros: Variety of service plans, free Sprint-to-Sprint calls, voice-prompted customer service
Cons: Dropped calls.

***This is an update to a review I wrote. Sprint has made changes in their service (and I have, hopefully, improved my review writing skills), and I wanted this review to reflect these changes.*** I've had a Sprint wireless plan for over seven years, ...

Pros: apparently works great in the big cities
Cons: That's it; everywhere else it's useless

First of all, just take a look at the cities for which this service is listed on epinions. That pretty much sums up the places where this service is at least partially usable. My husband's company's main office is in Kansas City, so after all the...

Pros: free roaming, great rate plan
Cons: customer service line sloooowwwww

After dealing with the very disappointing quality of service from Southwestern Bell Wireless for over a year I decided a change was necessary. The wireless market in Kansas City gives you a few choices, including Sprint PCS, Southwestern Bell, Nextel,...

Pros: easy, cheap, long distance, roaming
Cons: none

I have been using Spring PCS for my Motorola STARTAC cellular phone for about a year now, and I love it a lot for several reasons.

First, I have free long distance service. This comes in handy when I have to call people out of town and don't...

Pros: Sales Team.
Cons: Inaccurate WebSite Messages on Service, Poor Customer Service

Well. Those of you who think Sprint provides national coverage are mistaken. A Technician (Sprint's second level of support--the experts) told me that Sprint does not in fact own a majority of its supposed coverage markets. The maps you see here on...

Pros: great phone for cheap, ok service if you work with it
Cons: LIES LIES LIES LIES!!!!

The simple fact is they lie. Sprint isn't bad service, necessarily, but they lie constantly.

Lie #1 - IT IS NOT CLEAR SOUNDING!!! Ok, compared to analog, they're right, but they play it up like they're doing something outstanding to their...

Pros: Good plans, good phone choices, wireless web
Cons: Customer service, or lack thereof and reception

OK, so I have used 3 cellular carriers over the past 6 years, 3 years of that spent with Sprint. Overall, they have been average; a typical cellular experience. I was a student for 2 of my 3 years with them and did not use the phone that often and had an...

Pros: great CS, vast digital coverage
Cons: being on hold

I have been bounced around from Ameritech to Southwestern Bell Cellular and Sprint PCS is the best cellular service I have had yet. With all of the recent company mergers and acquisitions, I found that Ameritech had horrible technical support - I had to...

Pros: No long distance, great reception and voice quality, many phones to choose from
Cons: Customer service/hold times, no upgrade option on phones, coverage maps not accurate

I was one of Sprint's first customers when service was launched in Kansas City in 1996. In this opinion I will point out some of the best and worst features the service has to offer. Let's start with the bad. As anyone who uses Sprint will know,...

Pros: I have nothing good to say.
Cons: Customer Service!!

I have had the worst customer service experiences with the Sprint PCS customer service line. Every time I call in I have to wait on hold a minimum of 15-20 minutes. The longest I've sat on hold has been 2 times at over an hour each. I wanted to see just...

Pros: The wide service areas.
Cons: Having to buy their phones.

We switched to Sprint PCS in November 1999, after using Cellular One for 3 years. We are extremely happy we did. Sprint just came into our area (October 1999) and we were excited about being able to switch to them. We did have to buy one of their...

Pros: Sprint PCS is better than two tin cans and a string, but. . .
Cons: . . . not by much.

After surveying all of the previous reviews, and finding a pretty consistent disapproval of the customer service of Sprint, the only question I have is, Why do people use Sprint? I am one of the retards who have stuck with Sprint, and I have an ...

Pros: Nothing "Pro" enough to merit doing business with them
Cons: Sprint is founded on LIES. Customer Service reps LIE. The coverage map is a LIE.

I am one of the loyalist users of Sprint ever, having purchased their original Digital phones for myself, my wife, my son, and the salesmen who worked for me. When they came on the market in Kansas City, they were the first with digital service, and, ...

Pros: eliminates most long distance and roaming charges
Cons: haven't experienced any yet

Can't leave home without it! No, it is not American Express but my new mobile phone using Sprint Digital service. Everything that all my other contracts and phone services couldn't do for me, Sprint does. Let me tell you about it-

1. A...

Pros: good service
Cons: customer service

Well I have had Sprint service for some time now, and just recently wanted to transfer to a different plan. From 300 minutes for $30 to 1000 minutes (500 normal, 500 off-peak) for $50.

The service is great, don't get me wrong, but have you...