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Sprint Mobile Phone Service in Los Angeles

Sprint Mobile Phone Service in Los Angeles

Overall Rating: Product Rating: 2.5

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Product Rating:Product Rating: 3.0
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Self-Service Cellular from Sprint

by mashimaru mashimaru is a Top Reviewer on Epinions in Electronics, Epinions Most Popular Authors - Top 500, May 14 '03
Pros: Good phone selection, competitive rates, improved customer service
Cons: Occasional "dropped" or "phantom" calls, customer service is still not stellar
{I've been a Sprint PCS customer since November 2000. Although I originally signed up for service in New Orleans, Louisiana, I have commuted between New Orleans in Los Angeles during the last 2 years and had my Sprint bill sent to a California address...
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Product Rating:Product Rating: 1.0
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R.I.P. Sprint - You Used to Serve Me Well...

by Cyanne , Nov 26 '01
Pros: coverage area is improving, interesting variety of coverage plans
Cons: poor poor poor customer service, Sprint cares more about the cash than the customer
The first impression..

When I first joined Sprint nearly two years ago, in all my naivete I was a satisfied customer to a point. Below is my first and rather inept review of Sprint's customer service and service plans.

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Product Rating:Product Rating: 1.0
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All I can say is, Thank God for Cell Number Portability

by t_habrock , Dec 11 '03
Pros: Night minutes now start @ 7PM; good variety of plans; good selection of phones
Cons: dropped calls; dead areas; not the best signal strength indoors; poor customer service
Let me start by saying that I was a Sprint PCS customer for 3 years. I am, by nature, a loyal consumer. I do TONS of research and when I choose a company I stick with them, maybe much longer than I should, although before the cell number portability ...
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Product Rating:Product Rating: 4.0
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Pretty Good Service: EARNING MINUTES BACK / STARCD feature!

by merosler , Aug 25 '00
Pros: Pretty good service, good price
Cons: Areas of LA where calls are dropped, Sudden voicemails without phone ringing
When I was looking for services, I chose Sprint PCS because they had the best plan. Originally I was with PacBell and was happy with their service, however, I needed to travel for business and I needed a service that would allow me to make and...
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Product Rating:Product Rating: 1.0
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A scathing review of Sprint PCS Vision: If it ain't broke, don't fix it!

by lizzamay , Jan 10 '03
Pros: Fair reception, the original wireless-web plan was great. Unlimited wireless-web with the new Vision plan.
Cons: Unlimited web minutes don't get you very far when the web doesn't WORK.
I've been a Sprint PCS user since September of 2001. When I originally got it, I was thrilled with my new service and my precious SCH-8500 phone. I got a plan with lots of minutes, because most of my cell-phone time was spent surfing the wireless web,...
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Product Rating:Product Rating: 4.0
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Sprint PCS - A Great Service

by jsmorris Epinions Most Popular Authors - Top 1000, Apr 17 '00
Pros: Had the Perfect Plan for Me!
Cons: Occassional Billing Errors.
With so many cellular service providers and plan options available, I was confused and had absolutely no idea where to even begin wading through this information. Therefore, I did nothing and figured I didn't really need a cell phone.

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Product Rating:Product Rating: 3.0
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a really mixed bag

by mjb2 , Dec 14 '00
Pros: inexpensive, extensive national network, great customer service if you can get through
Cons: 30+ minute hold for customer service, high roam charges, locally spotty coverage
When reading up on mobile-phone plans I came across both horror stories and enthusiastic praise for each of the major nationwide carriers, so I decided to just go with the cheapest. Sprint PCS was clearly the least expensive, and I've generally had a...
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Product Rating:Product Rating: 3.0
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Decent Service!

by eagles719 , Aug 06 '03
Pros: Decent pricing, minutes, night & weekend, internet option
Cons: Poor coverage in homes and long lines at the store!
My family and I have been using Sprint PCS Vision plan for the last 3 months and the service has bee ...
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Product Rating:Product Rating: 1.0
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Sprint and Satan - both start with S (update 10/15/00)

by sprint_sucks , Jul 31 '00
Pros: Clear Sound Quality (if you can get it)
Cons: Rude and Clueless Customer Service, non-working phones
Go get a sandwich... this is a long read.

When we bought these phones (Good Guys, Glendale), we were promised that there was great coverage in Studio City where we lived. There wasn't, we could never get any signal bars to light up on the...
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Product Rating:Product Rating: 1.0
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Much sadness...

by Alkaiser Epinions Most Popular Authors - Top 500, Jan 20 '00
Pros: That one commercial where the dog jumps up and destroys the phone...that's kinda funny.
Cons: Phone was broken to start with, not getting any signal in my own home. Does Sprint think they're too good for my home?!
I decided to try Sprint despite the fact that an annoying ex-roomate of mine had gotten it in the aparement and complained about not getting coverage there. I decided to go for it because that guy told the truth less than Richard Nixon, and becuase it...
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Product Rating:Product Rating: 4.0
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First time cell users, Sprint for it.

by ddain , Nov 04 '00
Pros: Inexpensive, clear, convenient.
Cons: Occasional voice mail problems.
Sprint PCS in Los Angeles is as good as anyone else's service. The reason why I signed up with them is because I'm a first time user and their deal to lure in us first-time folks was 250 local, and 250 long distance minutes. That's over 4 hours of...
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Product Rating:Product Rating: 2.0
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The Good, The Bad, and The Very Ugly

by mrconsumer , Jan 23 '00
Pros: When *phone* service is good, it's good.
Cons: "Customer Service" is generally poor. Their Organization is screwed up.
I am a fairly high volume cellular user. I have had a cell phone since they first came on line in approximately 1983. I can tell you that that I would bet big $$$ that no matter who your service is with today, it is of far better quality and certainly...
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Product Rating:Product Rating: 1.0
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Sprint is the worst....

by emoki , Oct 21 '01
Pros: great deal on phone!
Cons: everything else sucked!
I did research before we went out to get a cell phone. Compared prices and such and I thought that, for us, Sprint would be the best thing.....WRONG!

We are in Ventura county, but we are right on the border of Los Angeles and that is where...
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Product Rating:Product Rating: 1.0
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First-time cell users: Sprint away from Sprint.

by israelh , Mar 01 '01
Pros: Good customer disservice. Get a lot done while on hold.
Cons: Screwed up billing.
It's story time. Sure, I'm a disgruntled uncustomer of Sprint, and I'm venting now. But I'm not exaggerating...

Chapter One: Cool! I Got A Cell Phone!

As a first-time cell user, I spent a lot of time comparing plans and companies...
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Product Rating:Product Rating: 3.0
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Courteous Phone Cutoffs

by icue304 , Dec 20 '99
Pros: Nice, Sensible service options
Cons: No Voicemail forwarding should PCS service be disrupted.
I purchased a Sprint Qualcom Internet PCS with the $50/500 plan. I use this phone primarily for my graphics business. One day I went to use my phone and it was disconneted. I promplty went to the nearest Sprint dealer and paid my phone bill.

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Showing 1-15 of 86 reviews Page 1 2 3 4 5 6 - View all Next



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