Sprint Mobile Phone Service in New York

Pros: Relatively cheap service.
Cons: Poor reception. Dropped calls. Sometimes calls go straight to voice mail. More.

When I moved to NYC, I got sprint service based on the advice of my brother who has been living in NYC for sometime. I didn't know any better. Now I do. From the beginning, people I talk to are constantly saying "can you talk louder? I can't hear ...

Pros: All digital quality voice network, with extremely accessable data network. Incredibly cool mobile handsets.
Cons: A bit pricier than other providers. PCS means more limited coverage areas and conditions

This is my second review of Sprint PCS service in New York, among other places (detailed later.) The first one I wrote was in 2001, shortly after first becoming a Sprint customer. Stuff has changed since then. Time to update! Today, I’ve had ...

Pros: Good when not in NYC, lots of call features.
Cons: No coverage at the office, at home, constant dropped calls, late voicemail.

Coverage and reception was good in San Diego, but it pretty bad in NYC. I can never use my 500 minutes because it is hard to hold a conversation when half of it is cut out. The wireless web is worthless. I can surf faster with a 300 baud modem and an...

Pros: None that I can see
Cons: Only seems interested in attracting new customers. Poor customer service for existing customers.

I've had Sprint for several years. I went to them because of the nationwide coverage, which at that time, most of the other carrier's typical plans were not nationwide. Since I'm no longer under contract, I can go anywhere, but I've been trying to find ...

Pros: Nice commercials and good promises for great service and call quality.
Cons: Dropped calls, poor signal strength in Brooklyn and poor customer service.

Ever since changing my number and relocating - I have been plagued with errors in billing, problems with my plan and general hassles from Sprint - not to mention having more dropped calls than ever before. The websites do not work properly due to their ...

Pros: competitive rates, reliable service, cutting edge options
Cons: long hold times with customer solutions, sometimes transferred around to other reps

To begin, let me say that I am a current and former Sprint PCS customer. My current service, which is most important, has been active for six months. However, since I am a heavy wireless user, I feel qualified to make a statement of the quality of ...

Pros: nice phones, good plans, clear calls, decent customer service at times, few dropped calls,
Cons: expensive phones, may have to call customer service to get things squared away, avoid "extras"

Recently I just purchased a sprint plan after dropping t-mobile. it's only been a month and so far im pleased with the service and my plan.....however....it hasn't been a smooth ride. Part 1 (the sign up) Pretty easy, not 1 problem choosing ...

Pros: None
Cons: Abhorrent customer service, erroneous bills, abysmal coverage

To whom it may concern, In September 2003 I became the unfortunate victim of two thefts, one by an identity thief and one by Sprint PCS. I have been a Sprint PCS customer for nearly seven years, but after today I will never give Sprint PCS another ...

Pros: free long distance--but who doesn't?
Cons: rude, screwed up systems, don't care about customers

I can not wait for my agreement with these people to be up. They have totally screwed up my account--shut it down claiming I called in telling them I was moving to Europe. Then when I got that straightened out they had changed the address my bills were ...

Pros: Nice CDMA phones. Average coverage in NYC metro area. Amazing retention plans.
Cons: Dropped calls. Frequent connection problems. Customer Service is sub-par.

Sprint Customer since October 2001. Recently changed to Verizon. Service experiences in Los Angeles, and NYC metro area as well as across the US has yielded good-average coverage with occasional to frequent dropped calls depending on location. Some ...

Pros: Free nights and weekends
Cons: Bad customer service, increasing prices and decreasing reception service

I've had my sprint service for over two years. At first it was good, but the past year, the rates seems to go up each month and the reception service seems to go down the toilet. To make matters worst, their customer service reps are horrible. Last mon ...

Pros: The phones themselves are nice.
Cons: TO NUMEROUS TO COUNT

My husband and I both have Sprint PCS cell phone service. First thing I will say right up front. It sounded like a Great deal, but IT'S NOT!!! Don’t be fooled! We have had our phones and the sprint service for a little over a year. We bought our phone ...

Pros: Excellent Pricing for plans ( very reasonable) Great Phones
Cons: Spotty Service in some location's dropped calls

Ok Let me Start By saying I have learned to like sprint over the time I have been with them. I started my service back in aug of 2002 with the Samsung N200, This was mistake number one. The phone looks nice and has a large 2 inch screen but the ...

Pros: OK price, decent clarity
Cons: worst service ever. consistent over-charging

The phone was fine when it worked, but I'd cringe when anything went wrong. Two hours wait, and the ...

Pros: Very clear, easy to read bill, free sprint to sprint features, very clear sound quality
Cons: no sms messaging for cross platform, too many inboxes and redundant features

I hate cell phones, but it's one of those things that I need. I will try my best to talk as little ...