Sprint Mobile Phone Service in New York

Pros: Free long distance, nice phones
Cons: Dropped calls, spotty service, poor customer support, and no flexibility for existing customers

Although I was reluctant to get a cell phone, I was initially duped into Sprint through the appeal of no contract and free long distance, the latter being particularly beneficial for someone who criss-crosses the country regularly. When I first signed...

Pros: Lots of night and weekend minutes, if that's what you want.
Cons: If you ever want something from sprint, like customer service, good luck.

so i walk into the sprint pcs store and the guy tells me that I can have a 14 day trial period to use my phone...so I agreed...without signing a thing. A day later, i find that verizon is offering a better plan so I go with them. I go to return the...

Pros: Plenty of Talk Time For a Good Price And They Let you Upgrade To The Holiday Specials.
Cons: Customer Service Much To Be Desired.

I have been with Sprint since August 2000, and have had a few problems, mostly due to the stupidity and lack of training that their customer advocates offer. Like,when I switched equipment on two phones, the advocate got the two electronic serial numbers...

Pros: Lots of minutes, no contract
Cons: Dropped calls are too frequent

I thought I got a great deal $29 for 180 minutes & 500 on weekends & evenings, a small phone was only 50 dollars and no contract. One problem
way too many dropped call from my home area in Brooklyn.Strange but this almost never happens when...

Pros: None
Cons: Bad Service, Expensive Phones, Rude and Unhelpful Customer Service.

I have had Sprint PCS service for a year now. The advertising definitely hooked me. In addition, my boyfriend already had the service and they had some kind of plan sharing program. The idea of having nationwide service for one rate seemed enticing as...

Pros: Personalize Plan
Cons: Coverage but getting better

People are very down with Sprint and there calling plans. I am not sure many people know but Sprint has opened many knew digital towers around new jersey and have extended there area and have cleared up all the those dead zones that we, cell phone...

Pros: CHEAP
Cons: NETWORK TOO BUSY IN THE DAYTIME

I'm on the phone all day sometimes and I almost always get a good signal as long as my battery is charged up. The phone does not work well in elevators or basements and won't get a signal in the subway. The plan is great as I've had AT&T and...

Pros: simplicity of billing and calling plans
Cons: customer service and follow-up stinks

This review is for Digital phone usage only! When compared to others like GTE, AT&T and Airtouch, Sprints programs are simple and the billing easy to understand....and definitely cheaper at $.10 a minute it is a steal!!! Also, love the fact that...

Pros: Excellent Connections , No Commitment Plans
Cons: High overtime rates

Sprint's Standard $49.99 plan includes 500 daytime minutes (Mon thru Fri 7am to 7pm) and then an additional 500 minutes nights and weekends at no cost. That works this plan out to 5 cents a minute.
Some points that help Sprint stand out from the...

Pros: great coverage
Cons: point of purchase experience lacking

I've had my Sprint phone for about 4 months now. The coverage I get both in the city and its suburbs is excellent. I can make calls from the basement of a friend's house in the Hudson Valley when he can't even get voicemail alerts on his Bell Atlantic...

Pros: Free Long Distance, a lot of weekend mins
Cons: Customer Service, Reliability , Voicemail, Signal, Reception

I started my Sprint service about a year and a half ago when I left AT&T because as everyone in NYC knows, AT&T overloaded their network and the service began to suffer a great deal.

Sprint PCS at the time was the best option for price, plans,...

Pros: Cheap minutes and phone selection
Cons: EVERYTHING ELSE!

I was a SPCS customer for 5+ years, a big mistake on my part. Though the reception around my home was poor, I was promised it would improve, a promise still not met. Their advertisements tout their superior sound quality, my experiences were quite the...

Pros: None
Cons: Activation fees

Buyers beware...Sprint PCS FREE & CLEAR is anything but "free." First, you buy a phone, become a customer and then decide to trade up on phones for better reception or more features. Guess what? If you've purchased the phone outside of a...

Pros: Good deals on minutes, good insurance on the handset
Cons: Lousy reception, frequent telemarketing phone calls, many other obnoxious policies

My husband and I signed up with Sprint two years ago because they offered what seemed like a lot of minutes for a pretty good price, plus they insure your handset so that if you lose it or break it, you just pay a small deductible and you get a new one...

Pros: Customers can upgrade or downgrade plans at will.
Cons: The customer service is horrible.

When I lived in New York City, I signed up for Sprintpcs cellular phone service. What attracted me to them in the beginning was that I was able to contract service with them for a cash deposit, which gains interest and would be returned to me. I was also...