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by Ncruz , Nov 02 '00
Pros: Great phone and sound Quality Cons: customer Service, Long hold times
This was my first time getting a Cell phone. After much thought and consideration I was going to go with VoiceStream. They had a plan for $20 that included 75 Peak Minutes and 250 Off Peak minutes. I called Sprint to see if they would match the offer and...
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by JetersGirl , Jun 27 '00
Pros: network nationwide Cons: none
I live in Upstate NY, but New York City was the closest city to me. Why couldn't they have Albany? That's just minutes away. Anyway, I feel that the 500 minutes for 50 dollars is good for people who like to talk on the phone and are not home much like...
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by nymetro , Jul 19 '00
Pros: No long distance charges -call anywhere Cons: Poor customer service, charges for switching plans
I chose this service initally due to the rebate offered with the startac phone. Even with the service it was an investment and since the phone ONLY works with Sprint. I've had the phone and service for almost a year now and intially service was not...
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by taani , Oct 09 '00
Pros: Easy, Reasonably Priced, Convenient, Better than the rest Cons: Having to be on hold on your cell with customer service for 2 hours and having the signal cut you off!!!!!
I have Sprint PCS Free & Clear Plan ($69.99 for 700 Nationwide minutes). I chose this Cellular company because it really was the only one that didn't have you sign a contract, didn't have to prepay and it was the only one that had a good plan that I...
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by MitziSure , May 15 '00
Pros: quality sound Cons: bad coverage, calls cut in and out
I bought the Samsung 2000 phone because I wanted to be able to get more minutes for my money. The Sprint maps show that where I live there is coverage. But there isn't. In fact my whole ride to work (30 miles) is in Roam. I used the phone for 15...
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by jvillano , Feb 11 '02
Pros: Month-to-month service, relatively cheap, decent phones, you get what you pay for Cons: HORRIBLE customer service, misleading ads
My history with Sprint is long and varied, mostly because every time I was about to drop them, they offered me a deal to keep me, before jerking me around again. So a small history below to help you avoid the same:
1. I originally signed up...
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by veritone , Sep 08 '01
Pros: Great plans, good customer service Cons: Poor reception in Manhattan, expensive phones
I got my sprint phone in April and have been fairly pleased with it since. Living in Manhattan, I have found that I will get reception just about anywhere, except the subways. The number of dropped calls do get annoying at times, but it is something...
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by kaihsing , Dec 14 '03
Pros: Nice CDMA phones. Average coverage in NYC metro area. Amazing retention plans.
Cons: Dropped calls. Frequent connection problems. Customer Service is sub-par.
Sprint Customer since October 2001. Recently changed to Verizon. Service experiences in Los Angeles, and NYC metro area as well as across the US has yielded good-average coverage with occasional to frequent dropped calls depending on location. Some ...
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by MISSCATT , Dec 20 '00
Pros: Convenient, crystal clear when it doesn't cut out.... Cons: 30 cents a minute? Gimmee a break, cuts out very often
Where do I begin? I decided to change from AT&T to Sprint after friends and family members raved about thier cool phone, cheap bills and clear connections. That's not what I got...I got the complete opposite. Yeah, the phone was cool and I got...
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by joannahe , Sep 15 '00
Pros: Cheap Cons: Horrible customer service
We purchased Sprint PCS service and two phones in March, it has been a nightmare ever since. First they set up the wrong service for one of the phones we ordered, then they refused to correct it. We spent countless hours on the phone with customer...
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by dmbpm , Aug 19 '00
Pros: Good value on service plans, Wireless Web access Cons: New activation fee imposed without warning
I've been a Sprint PCS customer since August, 1997. At that time I did my research and found that Sprint offered the best deal (no activation fee, no contract, good promotional plans). Sprint's policy of allowing customers to change service plans has...
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by Poketlynnt , Feb 17 '01
Pros: Easy access to customer service, Great website, Clear service Cons: Compared to other cell phone service providers, I don't think Sprint has any major cons
I've had my Sprint PCS service for nearly a year now and have never had any major problems.
When I signed up, I signed a year long contract. This was great because I got to choose an extra option with my plan, and I chose an additional 500...
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by dejata , Dec 14 '99
Pros: there are no pros that i know of Cons: false advertising , and poor customer service
I was a sprint cell phone user. I was told at the time of purchase that sprint would reach any where in the US. However on a trip to Branson i found that i could not make any calls and that it would transfer me to a southwestern bell operator not knowing...
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by Rache10 , May 17 '00
Pros: Phones built well, always able to hear the person I was talking to Cons: Was overcharged, static on the receiving end, interruption of calls
I recently had Sprint's Free & Clear Plan. I bought my phone and had it turned on in Radio Shack. Supposedly, I was supposed to receive 300 minutes for $29.99 and free nights and weekends. The sales person also told me that it would cover free...
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by lugojean , May 19 '00
Pros: Good Price Cons: Customer Service Call Waiting
Warning. Most people are not totally satisfied with their cellular service. Sprint's service is no exception.
Don't get me wrong. This is a probably one of the better deals on the market. Before you decide to sign up though I would like to...
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