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by pkapla , May 16 '00
Pros: never had any problems
Cons: may not use as primary phone
As a new mom, I needed a cell phone for emergency purposes only. After doing research, Sprint had the best coverage, the best price and the most free minutes offered. I travel throughout the tri-state area, and even into Pennsylvania and have never had...
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by heyyoeddie , Apr 25 '00
Pros: Good Value, Great Customer Service
Cons: Slight Echo
Sprint PCS has been fine for me. I live on Long Island and have not had any major problems. I have changed plans four times and customer service has been fantastic. I love not having a contract. The only problem I have had has been a slight echo on my...
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by kadlabalu , Jul 05 '01
Pros: Nationwide Long Distance
Cons: Customer Service (absence of it)
First of all, it is a myth that Sprint Customer service exists.
If you live in Long Island, never take sprintPCS. Never on contract. I took sprint because there was no contract (last year).
I have been trying to get my Sprint...
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by fxled , Aug 29 '02
Pros: If you've been a customer for one year, you can SCAM sprint!
Cons: Must Remain still like field mouse with hawk flying above or else Dropped Calls
I have had Sprint PCS for one year, I just called *2 and threatened to cancel my account JUST before the one year mark was up. They ended up giving me 650 anytime minutes, 3000 nights and weekends (with 8pm, NOT 9pm) and 500 mobile to mobile minutes....
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by griffin88 , Oct 16 '00
Pros: wireless web
Cons: bad service
I recently gave up on Sprint PCS. At first I thought it might be my phone. I had one of the older cell phones but after speaking to other people I found out I wasn't alone.
Most of the people I spoke to shared my complaints. Our calls were...
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by jackieny , Sep 03 '02
Pros: says "NO" roaming or LD charges
Cons: hidden charges
I recently switched over from AT&T to Sprint. On AT&T, I had a cheap plan ($29.99) with sufficient minutes and excellent reception. The Nokia phone was excellent as well. The only problem (and it turned out to be a major problem) was that the AT&T...
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by nitram325 , Apr 07 '00
Pros: Works some of the time
Cons: cost service reception
Well I have a few opinions about Sprint!
I would like to start by saying how bad the customer service department
is! Every time you call them they put you on hold, after several minutes
you finally reach a living voice on the end of the...
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by cswc44 , Sep 17 '00
Pros: good nationwide plan
Cons: poor customer service
In deciding which service to go with it's important to understand the coverage that each provider has in your hometown.
Sprint PCS works on a digital network. Theoretically, the service will be strongest and most reliable in metropolitan...
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by tygriss , May 15 '00
Pros: online bill pay, 500 nights and weekend minutes
Cons: sometimes voicemail is flaky (very rare)
I chose Sprint because PrimeCo (now Verizon) was such a nightmare!! They had me pay for service even after I ended my service with them. With Sprint I wasn't expecting too much better, but they've surprised me. I can check my account and pay online! My...
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by doxy_vote , Jan 24 '00
Pros: Inexpensive, usually good reception
Cons: signals fade-out around large buildings, and in the boroughs
I've had my Sprint Standard service since June 1999. I didn't expect too much from the service, but have been happily surprised. Each month you get 180 minutes -local (for $29.99 w/tax $35.66 approx.) I opted for this plan because I won't be using my...
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by db248 , Sep 08 '99
Pros: no year contract, great customer service, nice features
Cons: coverage can be spotty
OK, everybody has a cell phone these days. It's odd - even during my classes (I'm a student at Columbia University) you'll see people run out of the room suddenly - and they don't have to go to the bathroom, they're getting a call on their cell....
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by sailesh , May 04 '02
Pros: simple plans and nationwide coverage
Cons: very bad customer support policies
I have been a non-contract customer of Sprint PCS for more than two years now (which means that I have not signed any yearly contracts with them and am at Liberty to leave them any time I want). The fact that I have been using them all along does not...
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by solitaire , Jul 04 '00
Pros: 500 minutes free everywhere
Cons: I talk on the phone more than I used to
We chose to go with this service because we wanted to have long distance without an extra charge and no roaming fee. What does that mean? Simply put, all of your calls no matter where they are, are free (under 500 minutes) and if I use my phone...
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by pfatboy , Jul 09 '00
Pros: Cheap
Cons: Poor network coverage in Manhattan, Frequent drops
I have had the Sprint service for over a year now and have had several reasons to be disappointed. I primarily use my phone in Manhattan and am amazed at the number of mysterious dead spaces where I can't get a signal. There are several blocks in major...
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by Lockhart , Sep 08 '99
Pros: 10 cents a minute. No games.
Cons: Exceeding allocated minutes gets expensive -- fast.
Simplicity. There is nothing else like it.
Surely you've seen Sprint's ad campaign, touting the no-hassle pricing plans. Simplicity is the cornerstone of the "Free and Clear" promotion -- pay a flat rate each month, and receive a...
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