General Reviews of US Cellular Customer Service

Pros: Best service I've had
Cons: Not a single complaint

We are currently subscribing to 6 plans, in southwestern NH, through US Cellular in my family. I switched to them about 4 years ago and have since added my parents and my children. We have all traveled extensively throughout the US, Canada, and Mexico and have consistently had better service than other people whom have been with us with various other providers.

Customer Service with US Cellular has been excellent. Their reps have always sat down with each new user I've added to discuss the best possible plan for them without over selling. On two occasions, due to life changes, I've needed to change a plan to better suit the new needs and the reps did so with out question and without fee. In all this time, with all these plans, they have never made a billing error and they have always answered every question I've ever had.

I highly recommend them to anyone in the North East looking for an honest, reliable, responsive cell phone provider. Their plans a competitive and their billing and customer service are superior.

Pros: awesome minute plan, decent phones, and good customer service NO WAITING
Cons: phones can be dumb.

i signed up for the 1500 min plan national in chicago You get 1500 anytime, unlimited NWWK start at 7pm and unlimited incoming calls for $49.95.

They are awesome and I would highly reccommend them.