Verizon Mobile Phone Service in New York

Pros: when other services were down Verizon got through for me
Cons: lots of "dead zones", does not work in the subway

It was almost two years ago that my husband and I caved to buying cellular phones. He is a bus driver in New York City, and the way I had been reaching him was to beep him and then he'd call me back using a calling card on a pay phone. That was running ...

Pros: Better service, better phones! No more dropped calls on 95.
Cons: Unclear on who you can call free. Is everyone on the InNetwork plan?

Can you hear me now? If you live in the Northeast, you've seen countless wireless ads about the new Verizon Wireless service. I'm sure people across the country are saying -- "Can you hear me now?" and then chuckling about it. I was a former ...

Pros: Better service coverage, it's massive saving grace.
Cons: Contract, Stores, Phones, Web site, and a bunch of lies.

So you understand where this review is coming from. I first had MCI World com, I'm still having nightmares from it. I switched to Sprint, which I was satisfied with and decided to move to Verizon because of better coverage in several areas and mobile to m ...

Pros: Exellent network quality, customer service and competitive rates
Cons: Promotions dwindling, wireless market becoming virtually monopolistic (read on)

I started with Verizon quite a few years back and had a very pleasant 3 year stent with little problems. At one point however, AT&T stopped offering free first incoming minute and Verizon did the same. As a result I began using well beyond my regular...

Pros: Generally a good network
Cons: Service is deteriorating

I used to work in the mobile technology industry so I got to test drive all the mobile phone services in the NYC area. Bell Atlantic/Verizon was by far the best in terms of service reliability. Sprint and ATT where equally pitiful in April - June this...

Pros: Good coverage.
Cons: Horrible customer service, deceptive sales practices.

My wife and I decided to consolidate our wireless service and sign up for a family plan in Jan 2003. The coverage with my current provider was poor and she suffered frequent dropped calls with hers. We'd heard good things about Verizon so we decided to...

Pros: Excellent coverage, good customer service
Cons: Expensive, expensive phones

I am a total phone head. I am the annoying girl you see with the phone attached to her ear, 24/7. I know it's sad, but in my line of work, the phone is a vital link. Of course, I use a laptop as well, and at times, forward my home calls to my cell phone....

Pros: Pricing of regional plans
Cons: Dropped calls, many dead zones (no connectivity), incorrect billing

(Numbers in parentheses refer to end notes.)
According to my calculations (1), approximately 36% of the success of my relationship with my life partner can be attributed to mobile communication. The other 67% is driven by our dishwasher,...

Pros: Absolutely NOTHING
Cons: cost, customer service, convenience

I'm ticked. I'm miffed. I'm furious. I'm REALLY mad.

Before moving to Alaska, my mother decided that it would be a great idea to get a cell phone for me. That way, we wouldn't have to worry about long-distance. I would have a NY...

Pros: Excelent service, great features, great pricing
Cons: Read the title; it's pre-pay.

Pre-paid, or “FreeUP service”
Perhaps I should start with what is Pre-paid service? Well, to some, its what gets them a cellular phone in an era of personal credit checks, age checks or other forms of identification verification that...

Pros: Big company.
Cons: Renege on advertised claims; Mediocre customer service.

Both my husband and I purchased contracts for Verizon's Single Rate USA plan several months ago, after watching the television advertisements and believing everything they claimed. In use, however, this plan leaves a lot to be desired. It also leaves...

Pros: Reliable service over a wide area of the nation.
Cons: Lackluster customer service at stores and boring phones.

Verizon pretty much OWNS the phone service in the New York Metro area, which is why I've been using their cellular service for the past five years. During my travels around the Northeast, I found that Verizon has the most consistent service compared to o ...

Pros: Nice deals if you stay in your House and not move (Use it like a cordless phone)
Cons: Bad and rude customer service. 2 yr plan entrapment. Basically the billing process is a SCAM!

Customer Support will not tell you what kind of taxes you will be billed, what kind of "landline charges" you will be billed or basically anything about your bill before its too late to cancel your contract.

I think Verizon is trying...

Pros: Great customer service, good coverage area, works like it is supposed to.
Cons: Surcharges, surcharges, surcharges-a-plenty!

I signed on with Verizon Wireless after becoming dissatisfied with Cingular. There is very little I can say about my experience so far that would be negative. In two years, I have never had a dropped call and the quality is only slightly less than ...

Pros: Great coverage and service
Cons: Relatively pricey, poor selection

I've been using Bell Atlantic (now Verizon) and their Digital Choice Single Rate East plan for over a year now, and to this point it's been an adequate solution for my wireless needs. However, the reasons for using the Single Rate East plan are much...