Verizon Mobile Phone Service in New York

Pros: Good Coverage
Cons: LIARS LIARS LIARS

The following is a letter sent to verizon, wabc consumer affairs, BBB and FCC. Read on. All these events are true and have been notorized by a notory public. This case has not been resolved yet.

To whom it may concern,

Due to the...

Pros: Great service
Cons: Initial activation problems

MCI resells Bell Atlantic Mobile (BAM) airtime, and I actually have my account with the former. However, four months ago, I switch my plan to BAM's digital wireless plan. It has been so much better than the old analog. I know that I was a relative...

Pros: amazing coverage, roaming in tri-state area included, great price
Cons: only tri-state area

Recently I went to help a friend pick a cell phone plan. Bell Atlantic has the most complete coverage net work and the best features I've seen. And I've looked into all the major companies. This plan is $29.99 and includes all of New York and New...

Pros: Quality Calls
Cons: Not caring for customers

I got Bell Atlantic Digital Rate east or an offer in the east like this one year ago. In the beggining I was very satisfied. The I got my first bill from them. I got an offer from TDF- a union to make the price 29.99. For 12 monbths i got bills...

Pros: A fine example of being #1 and still suck, big time.
Cons: Think of the 10 rudest people you ever met, they all work here.

Well it would come as no surprise to a lot of people that once you sign a contract where a company makes money whether you go or stay (and probably more profit if you quit) that it wouldn't care about service. Well no need to wait that long to be...

Pros: Good customer service, reception
Cons: none significant

When i first looked in to purchasing a cell phone, i was uncertain as to what service provider to buy a phone from. After talking to several people, and reading magazine reviews, i decided to go with Bell Atlantic. They received the highest rating...

Pros: It isn't AT&T
Cons: It is Bell Atlantic

unfortunately, you really don't have much choice in NYC. AT&T and Bell Atlantic are both awful. I've been with BA for the last three years. With Bell Atlantic you get a service commitment along the lines of "We will do anything we can to make...

Pros: good plan for commuters
Cons: audiovox phone stinks

I chose this service because I am commuting between CT and NY and it was not going to charge me roaming fees or long distance charges. It works out well, but the Audiovox phone they gave me stinks. It takes forever for the call to go through after I...

Pros: Reception Customer Relations
Cons: Doesn't have any

I have 3 different service providers. Sprint, AT&T, and Bell Atlantic. Of the 3 Bell is the best for most things. Keep in mind that I'm talking dual mode, and I'm also spending $120 a month. I very very rarely drop calls, and the reception is...

Pros: Great Reception anywhere you go, Great Plan
Cons: None

I chose the Bell Atlantic $39.99 Plan because Bell Atlantic service is the best service a person who lives in NY can obtain. For $39.99 a month, I receive a generous amount of free minutes a month, as well as free nights and free weekends. I would...

Pros: None
Cons: Poor quality service, poor customer service , I could go on and on!

About a year ago I wrote a rather long review about my cellular service through Verizon titled " Rip off is there name o ". I was very upset about the whole deal not to mention the way their customer service treated their customers. I stuck with them...

Pros: Customer Service better than the others. Good coverage traveling across the USA.
Cons: No roll-over minutes like Cingular. Traveling overseas means you probably have to rent a phone.

I made the switch from AT&T two Decembers ago. For the 1st 15 months or so I was quite pleased with the quality of the service and had hardly any problems with outgoing, incoming, or dropped calls. Since spring of this year however, I've experienced an ...

Pros: Customer Service, Signal Strength
Cons: None

Years ago I had Worldcomm. Then AT&T. Eventually, I dropped them because of spotty reception and terrible customer service and looked for another carrier. Since my girlfriend had Sprint and her reception was marginal, they were not an option. A neighbor ...

Pros:

Negative

Cons: Price. Customer Service. Service capabilities.

I’d like to loudly express my dissatisfaction in the extreme lack of anything resembling customer service that Verizon provides. I recently purchased, and set up an account for, a Verizon wireless Internet card. Before purchasing it I ...

Pros: good service, fair phone selection
Cons: expensive smartphone service

I live in Brooklyn and work in Manhattan and I have near perfect service with verizon every single day. I can't remember the last time I had a dropped call or could not get a signal. Obviously, underground it is no good, but what service is... I've ...