Verizon Mobile Phone Service in Seattle/Tacoma/Everett

Pros: Keeps you connected with your family.
Cons: Keeps you connected with your family.

THE FAMILY PLAN and HOW IT WORKS The Verizon family plan works like all the major carriers plans ~~ you have two or more phones in one family that can call each other for free. Some plans have unlimited free calling and others have a ...

Pros: Superb Customer Service, Good Coverage
Cons: ~*~

My husband and I have experienced multitudes of interaction with various customer service representatives from Verizon Wireless ~ Everett/Seattle Region. In every instance the person helping us has exceeded our expectation for exceptional...

Pros: Lots of features at a great price.
Cons: Confusing (aren't all wireless plans?), poor customer service.

Pros: Good coverage, great customer service, good rates
Cons: Voice quality can be a bit burbly at times

Let me first say the my cell phone is an Audiovox CDM-4500 (a dual mode phone) and I most frequently use it within the Seattle/Bellevue area to make local calls, so I'm not commenting on the long range quality or long distance charges for Verizon, merely...

Pros: Wide service area; good service plans; friendly, helpful customer service
Cons: Local coverage isn't perfect; occasional glitches with MobileWeb service

Rather than droning on and on about all of the virtues of Verizon Wireless's service, maybe this anecdote will give you an idea:

My girlfriend used to work for Verizon. She now works for a competing carrier. That carrier gives their...

Pros: #1 in Coverage (Local and National), Excellent Customer Service, Worry Free Price Plan Flexibility
Cons: In Seattle, text messages can only be received on your phone (not sent).

Coverage:
*Extensive Home Calling Area - I don't have to worry about being out of a certain area before placing a call (especially long distance calls).
*Unlike other service providers, there are not additional charges when your phone switches...

Pros: Coverage
Cons: Sketchy customer service

I've had Verizon service since moving to Seattle in August '02, and their coverage is very reasonable if you have a good phone. I haven't gone off their digital network anywhere in the city -- although I've yet to find any carrier that covers Capitol ...

Pros: none
Cons: Bad product, bad service, booby traps to force you to extend your contract

The first thing one needs to understand about Verizon is that customer service is a kind of stepchild that receives cursory attention only in lulls between sales pitches. The second thing is that the cell phones they offer free are crap. The third ...

Pros: Most functional cell phone service across the country.
Cons: Generally good customer service but some reps get a bit arrogant at times.

I live in the Tacoma area but travel often. One critical factor for cell phone service is the amount of towers. With Verizon, I have had a good signal where the other carriers failed. In the Tacoma area, the signal strength has been great. Even ...

Pros: Great coverage, ease of ordering service, great deal on phones
Cons: It drops calls in some areas of my house.

First of all, Verizon was one of the only providers who would give me 2 lines of service without a deposit, so that made me extremely happy. I decided to go with their service though because they seem to have the most extensive coverage throughout the US...

Pros: Absolutely outstanding service everywhere in comparison to other carriers.
Cons: Fairly frequent billing issues, not credited immediately.

Over the last several years, I have had the chance to experience many different cellular service carriers. I started with Airtouch (prior to Verizon merger), Voice Stream (prior to T-Mobile merger), AT&T (prior to Cingular merger), and finally Verizon ...

Pros: Great Coverage, Nice plans
Cons: Bad billing, lack of phone choices

am a manager for a cell phone store in the Washington area. Currently we sell AT&T, Verizon, VoiceStream, Nextel and Quest, so I have experience with all these carriers.
I recently decided to get myself a phone and picked Verizon as my choice,...

Pros: Large coverage area
Cons: none really

I finally had to break down and get a cell phone. I travel a lot to the Washington and Oregon Coast alone, and thought it would be handy if my car ever broke down (not that it ever will though..knock knock knock.). I looked at all the wireless...

Pros: Good range, great plan
Cons: Not so great customer service

I decided to get a cell phone because I travel a lot and figured it would be a good to have in an emergency. Plus I make a lot of long distance calls which get expensive.

Living on Camano Island, coverage is pretty scarce. I decided to go...

Pros: Good coverage, good price, few dropped calls.
Cons: No two way messaging yet.

Great coverage with a dual band phone. Their $10 Motorola phone is the deal of the century for simplicity and function. Unlike one of the other folks, I have had a good experience with customer service.

I started using Verizon after dumping...

Pros: Ads and offices everywhere, friendly employees
Cons: Poor coverage north of Seattle, poor policies, poor customer service.

I'm writing this review so that others don't have the misfortunes that I did. I'm amazed at the numb ...

Pros: Great people
Cons: Poor coverage, crippled phones.

I find the people at Verizon to a joy to work with. However their system is so pathetic that I will be forced to switch to a new provider as soon as my commitment expires. I have had up to a dozen phones with Verizon all the way back to the ...

Pros: Great tower coverage
Cons: Liars as salesman

My house of 3 switched to Verizon in the winter of 2003 because of tech problems with our previous provider. We shopped around and ended up at the kiosk for Verizon. Overall things started out ok. The worse thing at first was that since we were ...

Pros: Works fine in Seattle.
Cons: No service on parts of Bainbridge Island or Poulsbo. TERRIBLE, ARROGANT, USELESS customer service.

I recently moved from the San Francisco Bay Area to Bainbridge Island. At my home in SF, Verizon often dropped calls. It has always worked best on long distance calls for me.
At my home on Bainbridge Island, a suburb of Seattle, I get no reception...

Pros: Awesome coverage. Excellent customer service.
Cons: Plans are a little bit pricey.

I have been with Verizon Wireless for two years and have NEVER had a problem with them! My coverage area went from great to excellent to awesome! I have contacted customer service via phone and e-mail to change plans and/or inquire about additional...

Pros: Good local coverage. Good phone clarity
Cons: Very poor and often inaccurate customer service information and communication.

Good local coverage, but significantly more costly than other available carriers. Customer service experiences have been well below par, and have received inaccurate information from customer service staff.

Pros: They sell good phones
Cons: Terrible customer service. Their coverage is very poor compared to other companies.

Stay away. Terrible coverage in Seattle/King County area. Overpriced and poor customer service. I switched because they told me they have better coverage. This is not true. They cost way more and you get way less. When you call customer service nothing is resolved and then they thank you for calling. I was charged $400.00 for running over on my minutes. The reason being that I am not the primary person on the account. I pay twice what I would with any other plan.

Pros: they sell lotsa cool phones
Cons: coverage, coverage, coverage. Also uneducated, underempowered employees in the call center

I have had my phone since 1993 with the same company, they now refer to themselves as Verizon. The customer service at times leaves me feeling a little grungy when I hang up, the coverage in outlying areas leaves much to be desired. As it stands probably going to switch to another carrier just so I can use my phone at my house.

Pros: Stores all over the place. Wide selection of phones. Very pretty sales help.
Cons: You get next to no service unless you continually upgrade and spend more money.

A car charger for a Motorola failed to function after limited use and well before the end of the phone's contract.($29.99 plus tax) Bought another charger- this one the end just broke off after 4 months again before the end of the contract and with rare usage- Promised to exchange it with the receipt- found the receipt and they said it was broken- not their fault- saying 'you shouldn't use your charger while it is plugged in to your car.'- in other words, do not answer your phone without disconnecting it- something not said in any manual and something he admitted nobody does anyway. Refused to exchange as promised- instead insisted on charging $15 - A company too cheap and dishonorable IMO -
Coverage may be a little better than some other services, but I don't really know - I experienced several areas with reception problems - so hard to tell.