General Reviews of MCI Worldcom Customer Service

Pros: Are there any?
Cons: Poor customer service, shady contract

When an MCI WorldCom representative showed up at my husband's work, they presented an offer we thought was great for our needs. A free Nokia 5180 was dangled under his nose and a $10.50 re-occuring credit was pitted against their regular $24.95 a month...

Pros: NONE WHAT SO EVER
Cons: They Will LIE They Will Cheat They Will Treat The Customer Like Cr*p

Do you like stress? Do you love headaches? Do you love banging your head against the wall in total and utter frustration? If so, then MCI Worldcom Wireless is most definitely the company for you. Their service is spotty; their customer care is...

Pros: Absolutely NONE. NONE, DO YOU HEAR ME?!
Cons: Unconscionably incompetent management, billing, customer service.

I only wish I would have read these opinions before I would have signed up for the service. I have never had a problem with MCI long distance, although I know a lot of others have. Unfortunately, Worldcom wireless is absolutely the most poorly managed,...

Pros: Absolutely None!!
Cons: Poor signal, horrible customer service, and lack of customer support in any form

Here is a copy of a letter that I wrote to MCI WorldCom Wireless. Never have I been so distraught with a companies customer service, or lack thereof, as I am with WorldCom. I only hope that nobody else ever has to contribute this much energy to...

Pros: none
Cons: terrible customer service, worse billing system

As a travelling consultant I have been relocating every 9-12 months for the past 5 years. Because of this I have learned a thing or two about cellular phones and cellular providers. I've had Alltell, Intelos, MCI Worldcom Wireless, and Sprint as...

Pros: price; company had a booth inside my office building
Cons: reaching customer service; billing; customer service attitude

MCI moved a booth into my office building and they had a great plan for our employees. I called someone that I knew that worked for AT&T and he told me to stay away from MCI because they had a lot of customer service complaints. My response was, well...

Pros: No Bill!
Cons: Everything!

I got this great deal in the mail last year - a spiffy-looking new phone, FREE! Activation, FREE! Nationwide long-distance! No roaming! First month, FREE! 180 anytime minutes, FREE! Only $29.95 a month! Detailed billing! Phone tracks minutes used!...

Pros: good free phone & plan, uses AT&T network
Cons: Unbelievably poor and incompetent service

It's been two weeks since I replaced a stolen phone. It looks like I'll never again make a cellphone call with Worldcom Wireless.

I had immediately called to report the stolen phone. They suspended the service. The next day, I obtained a...

Pros: None - you will be pitifully grateful if they ever get anything right.
Cons: Don't believe me? Please read the blow by blow account. You'll laugh, you'll cry ....

When I purchased my mobile phone, I signed up for direct payment.

This request was ignored, and I started receiving requests for payment.

I called up on 28-Sep-2000 [representative: Pamela x1545], paid my bill, and requested again...

Pros: couldn't tell you
Cons: inaccurate billing, poor service

I activated an account with MCI worldcom last march and have had nothing but problems ever since. I've done everything i can think of to fix my problems but nothing has helped. Instead of typing my complaint over again, I am going to just paste a copy...

Pros: None
Cons: Incompetent sales reps. Fraudulent tactics. Lost orders

I would love to be writing a review on how I think the Worldcom Wireless service compares or how their rate plan compares to others, but unfortunately, Worldcom Wireless has lost my two orders for service and I'm not masochistic enough to think that I...

Pros: None
Cons: Shady billing practices

MCI has absolutely the worst billing practice and customer service. I was using MCI as my cellular phone provider for exactly one year and cancelled the plan as soon as my contract was up.

The problem I had with their billing was that 10...

Pros: ABSOLUTELY, POSITIVELY NONE!
Cons: Pretty much everything but ESPECIALLY THE CUSTOMER SERVICE!

From the experiences I've had with both my fiance's cell phone service and mine in the past year alone, I have come to think that all cellular services are full of #@%@! However, MCI - Worldcom Wireless, by far and large TOPS THE CHARTS!

None...

Pros: Prompt billing
Cons: Reprehensible customer service, Shady deals, Incompetent management

Trust your Epinions, friends. I should have remembered to look up some reviews on MCI Worldcom Wireless before I plunged into the hell that is dealing with them.

My MCI Worldcom nightmare started with an early-morning telemarketing call about...

Pros: pros? oh yeah, more peak hour minutes
Cons: cust. serv. reaks, bad signal in other places compared to verizon.

After canvasing from either going through cingular wireless, a t & t wireless or worldcom wireless, my friend who sells cell phones and cell phone providers told me that it's better to get MCI worldcom wireless because of the price and the off-peak...