General Reviews of MCI Worldcom Customer Service

Pros: Absolutely NONE....
Cons: ditto...

I received a call from MCI last April of 2002. I listened to the guys script and after 10 minutes or so I told him I was not interested due to the fact they did not offer voice mail. Within 24 hours they had switched me!!!!! (I believe thats fraud last ...

Pros: They've gone bankrupt
Cons: worst business behaviors, unethical practices, and sadistical services.

Below is a condensed list of my complaints with contents edited for the general audience:

1) Billing statements don't get mailed on time, or don't get mailed at all. In my 12 months with them, they have correctly billed me 3 times only.
...

Pros: None
Cons: They won't let you cancel the service.

It's been eight months since my husband and I first attempted to cancel our telephone service with MCI Worldcom. We're still being billed each month for minimum connection charges for phone service that we canceled at a place we no longer live. We've...

Pros: none at all
Cons: Customer service is asleep You will pay wrongful charges just to protect you credit

Those bastards!

I was called by a MCI rep in August 2001. They asked me how much I paid for local phone service. I told them '$28 a month'. They promised me service at $19 a month. I said 'sure.'

Of course when I said $28 that...

Pros: none
Cons: all

My Husband and I bought cellular plans to talk to each other (mobile-to mobile),charges to each others mobile phone were free within our local area.
We paid $20.00 initiation each + $29.99 per phone (nokia). The plan was $ 29.99/month.

We...

Pros: Good signal/voice quality, good price
Cons: Worst cust. service I've ever seen. Took 6 months to cancel service

I got sick of Cingular's service and found the MCI Worldcom plan to be more attractive. I'd get a new phone and more minutes for the same price. It was a two year contract which I didn't like but it had an "11 month out" option. The sales guy told me...

Pros: Absolutely None!!
Cons: Poor signal, horrible customer service, and lack of customer support in any form

Here is a copy of a letter that I wrote to MCI WorldCom Wireless. Never have I been so distraught with a companies customer service, or lack thereof, as I am with WorldCom. I only hope that nobody else ever has to contribute this much energy to...

Pros: None
Cons: Worldcom deserves to go Bankrupt

Words do not do justice to the sheer misery of doing business with Worldcom. Their billing practices ought to be outlawed (if they are not already illegal), their customer service is deplorable, and their service and management stink.

I...

Pros: price; company had a booth inside my office building
Cons: reaching customer service; billing; customer service attitude

MCI moved a booth into my office building and they had a great plan for our employees. I called someone that I knew that worked for AT&T and he told me to stay away from MCI because they had a lot of customer service complaints. My response was, well...

Pros: none.
Cons: Enron-style accounting when it comes to your bill.

I needed to read only a couple of the previous posts here to confirm that I wasn't the only one experiencing bad service from MCI Worldcom. Here's my story...

I live in Dallas, TX. Back in May of 2000 I signed up for Worldcom wireless...

Pros: None
Cons: Shady billing practices

MCI has absolutely the worst billing practice and customer service. I was using MCI as my cellular phone provider for exactly one year and cancelled the plan as soon as my contract was up.

The problem I had with their billing was that 10...

Pros: None
Cons: Too many to list

Since my girlfriend signed up for service with MCI on one of their cell phone contracts, she has had nothing but trouble. Her original plan, an "AT&T" plan, was so bad that she was unable to talk on her phone for more than a few minutes before the...

Pros: Easy to sign up
Cons: Hard to get away

This is an update on my last review of WorldCom and since then, things have taken quite an ugly turn for this company...

Anyway, it's been almost a year since I turned off my cell phone and I'm still getting bills. It finally ticked me off...

Pros: ABSOLUTELY NONE
Cons: EVERYTHING SUCKS ESPECIALLY CUSTOMER SERVICE AND BILLING

I'm just gonna echo what everybody else has said here, but MCI Worldcom is definitely in cahoots with Satan, if their billing and customer service practices are any evidence. For the first 3 months I had service, I never received a single bill, then I...

Pros: none
Cons: EVERYTHING

i signed up when mci first started up and from what i've heard they have yet to improve in the slightest bit. they've only gotten worse.
their plans sound great at first but then your bills arrive.
i was charged for 3, THREE pagers i never...