Highest Rated Review by the Community
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May 21 '02
Pros: Very few, mostly related to Verizon's satelites, nothing good about Worldcom
Cons: Terrible service, false advertising and marketing, let the buyer beware!!!!
Summary: I'll try to take the sarcastic smirk off my face as I write this. I've had my very fair share of cellular plans and WorldCom is clearly the hands-down absolute worst. We'll get to the whys and hows, but in short, their abominable performance and lack ... read more
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Feb 25 '05
Pros: NONE
Cons: Billing delays, NO Customer service, and Overall bad company. Avoid them at all costs.
Summary: Billing delays, NO Customer service, and Overall bad company. Avoid them at all costs, or they'll end up costing you hundreds to thousands of dollars. This is the worst company I've ever dealt with, and I paid a lot of money for their terrible service. ... read more
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Sep 01 '02
Pros: good reception
Cons: no bills, bills late, & poor service
Summary: I received this service through their mass mailing brochures. I got my phone in 2000 because the free roaming and long distance. The phone was cheap so I decided to go with it. I think my plan was $50 for 500 anytime minutes.
I have the same ... read more
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Aug 27 '02
Pros: None what so ever!
Cons: Horrible customer service and late accumulative billing!
Summary: On June 18th of 2000, I decided to get my dad a cell phone for Father's day. I went to a local store by where I live called KEEP IN TOUCH. They had a Father's day promo with MCI - WorldCom Wireless. $39.99 monthly charges and unlimited nights and ... read more
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Jun 07 '02
Pros: None
Cons: Terrible service, terrible billing practices, terrible customer's service
Summary: I first chose MCI Worldcom because an electronics store across the street from my office was running a special - the only provider they offered was MCI Worldcom. Their offer of a free phone and free carrying case and car adapter got me in the door.
... read more
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May 24 '02
Pros: decent coverage (that's not a really a pro, but i'm trying to be generous
Cons: billing, customer service, phone (may or may not be Worldcom's fault)
Summary: As of now, among people who have experience w/ different carriers, MCI/Worldcom's billing issues have hit legendary status. They send you a bill about once every 4 months and by then, you have NO idea what the different charges are for & if they're valid ... read more
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May 24 '02
Pros: They usually have better promotions
Cons: It just isn't worth dealing with them
Summary: Worldcom doesn't provide phone service; they resell it. So when talking about reception, one would really be referring to the quality of AT&T or Verizon's service, depending on which network you're receiving via Worldcom. What people hate about ... read more
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Apr 05 '02
Pros: Good to excellent connections and coverage area in NYC
Cons: Abominable customer service, technical problems.
Summary: If this is your first time shopping for a cell phone service in NYC, I am warning you, avoid MCI Worldcom for the following reasons.
Customer service is abominable, they are hard to reach. I have hold times of almost TWO HOURS. At which point I ... read more
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Apr 03 '02
Pros: Absolutely NONE!
Cons: Poor telephone service, ignorant billing, obscenely AWFUL customer service
Summary: Under no circumstances should anyone EVER purchase any product or service from MCIWorldCom!
I have never written a Better Business Bureau complaint and I just filed one for MCIWorldCom.
I purchased wireless phone service from AT&T ... read more
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Apr 02 '02
Pros: None whatsoever.
Cons: Everything!!!
Summary: Here is the experience I am still having with MCI Worldcom Wireless since day one. One March 23, 2001, I responded to an advertisement in one of the wireless retailers and agreed to a ONE (1) YEAR CONTRACT for a Verizon Network 200 anytime minutes and ... read more
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Jan 19 '02
Pros: Often good deals after store rebates.
Cons: Everything else!
Summary: i was initially attracted to an MCI service contract from an advertisement in the local paper describing a free phone and $120 rebate with a one year contract. After rebate, the service only came to $19.99 per month for 250 whenever minutes plus 1000 ... read more
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Jan 03 '02
Pros: decent reception
Cons: absolutely ridiculous billing system and unreasonable, unprofessional and unhelpful customer service
Summary: Signed up for MCI in June of 2000. Reception was decent enough and I initially had no complaints. I used it for about 3 months when I noticed I never received a bill. I called and asked what was going on. They apologized and said they would send ... read more
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Dec 29 '01
Pros: None
Cons: Bad customer service, Poor Phones, Service Echos while using
Summary: I have used World Com since January 2001. My first phone was a free Nokia. After one week the battery went bad, they replaced the battery and the phone itself went dead. They than gave me a third phone Audio something! that was free also,it echoed so bad ... read more
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Dec 10 '01
Pros: None
Cons: Major Billing Problems!!!
Summary: Like thousands of others, I've had a horrendous experience with MCI Worldcom Wireless, particularly with respect to their billing procedures. I'd like to DO SOMETHING to take action against this company, such as filing a class action lawsuit, but I ... read more
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Nov 21 '01
Pros: Good reception, er... not much else
Cons: Billing problems, changing plans w/o warning, pricey LD rates
Summary: I have been with MCI WorldCom from the day I bought my first cellphone more than two and a half years ago. The primary reason I chose WorldCom at the time was because I thought it was one of those landline phone companies that you could trust and count ... read more
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