Verizon Mobile Phone Service in New York

Verizon Mobile Phone Service in New York

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mrnadir2000
Epinions.com ID: mrnadir2000
Reviews written: 4
Trusted by: 1 member

You wont know what you will be charged untill its too late

Written: Nov 07 '00 (Updated Nov 07 '00)
  • User Rating: Disappointing
  • Local Coverage:
  • Plan Flexibility:
  • Customer Service:
Pros:Nice deals if you stay in your House and not move (Use it like a cordless phone)
Cons:Bad and rude customer service. 2 yr plan entrapment. Basically the billing process is a SCAM!

Customer Support will not tell you what kind of taxes you will be billed, what kind of "landline charges" you will be billed or basically anything about your bill before its too late to cancel your contract.

I think Verizon is trying to trap people into its 2 yr contract before they ever get their first bill (same thing goes for other cellular companies but atleast they have better customer service). I got the phone, tried to call customer service to confirm my plan but they just would not give me the details. I bet if I didnt return the phone/service, I would be billed for something I never even dreamed of.

BEWARE of the CONTRACT!




Recommended: No


Amount Paid (US$): Equipment $50, Serive: $30/month

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