Alltel tell ALL don't go here!
Written: May 14 '00
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Pros: NONE
Cons: EVERYTHING about them is a con
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| Ahavaani's Full Review: Alltel Mobile Phone Service in Charlotte |
I waited a while to write this epinion on Alltel. But after many months nothing has changed. So I wanted to warn everyone out there to stay away from Alltel.
I have never been treated so badly by a company, lied to and very very bad to it's customers. Let me explain..
I own a business and purchased from Alltel 3 digital phones, 1 analog, and 4 pagers. I was promised a ton of things, esp. internet capabilities with the pagers, which was a number one priority with us. I purchased all these items for a one year contract. The first thing we experienced was a lack of internet access, lack of ANYONE knowing how... from call the office you bought it to get a disk (no disk), sorry we don't have internet access, to hang-ups and run arounds. It took me 6 weeks but found out you can use it by piggy backing another pager companies system..which we did not want to do.
Later on my pager was not working. I took it into the office where the man who waited on me refused to even look at me, then told the lady who was dealing with me, "tell her to buy a new one". Was he serious? I tried to contact someone at a main office, no one could care, I emailed, wrote and called nothing. Finally, I got Michelle, she was nice and helped alot, but I did tell her and I stand to this day..one more month and we are done with altell...I know we are not a "big fish" but we did and were serious about our service.
Please don't go there, I have heard many bad reports about them, so I am moving on, looking at Nextel next. After I read a few epinions about them first. :-)
Recommended:
No
Amount Paid (US$): 275.00
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Epinions.com ID:
Ahavaani
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Location: Some day it will be Eretz Israel
Reviews written: 54
Trusted by: 86 members
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