Pros:Great digital coverage and GSM services and features, very friendly and "intelligent" customer reps
Cons:Local stores inept in everything, bill processing length
After an exhaustive search for the best cellular service for me, I settled on VoiceStream. They had the best phone and service plan for the price for my needs. Besides they were an all digital network, and since they are GSM, they have some of the most advanced phones and features on the market (not smallest, just the most advanced).
Also, I was very pleased at the quality of their customer service over the phone. Not only do they have 24 hour customer service w/ a rep, they are friendly about it. Now in my experience in the electronics industry, most companies treat their customer as if they were some insect. Only Gateway has customer service that exceeds Voicestream in quality.
Recommended: Yes
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