Bank of America

Pros: The bank is so big, it has any financial service you could ever hope for
Cons: The bank is so big, it is impersonal and makes you feel like a number

Many large banking operations exist in the USA, competing for the deposits and loans of everyday Americas with smaller, more local banks. One bank that is a giant among America’s financial institutions is Bank of America, a financial operation ...

Pros: customer service helpful, locations everywhere
Cons: sneaky hidden fees, website doesn't work right, ridiculous interest rates

We have to face reality: Banks are in the business of making money for their shareholders, not making their customers happy. Bank of America is no exception.

One of the ways in which Bank of America recently slipped its hot little hands into...

Pros: Lots of branches.
Cons: You don't dare go in them.

If you are expecting a long and drawn out dissertation on the products and services offered by Bank of America, I am going to be direct with you and advise that it is not my intent to provide the same here. Instead of a detailed analysis of all the ...

Pros: Loaning money, accounts can be linked online in one location.
Cons: Fraud locks, slow posting, slow bill pay.

One day it occurred to me that Bank of America owned us. Over the course of five years we accumulated a checking account, savings account, home loan, and an assortment of credit cards all through Bank of America. The Debit Card We were ...

Pros: Bank of America reversed over $300 in NSF fees for me within the past year.
Cons: Certain checking accounts charge for face to face customer service - checks are expensive!

Dial tone.

503-275-2222.

"Welcome to Bank of America. (blah, blah, blah) To speak with an associate, press ZERO at any time."

0.

"Bank of America, this is Michelle speaking, may I have your account number and...

Pros: The Financial Strength and Varied Services a Large Bank Can Provide
Cons: Slightly Less Personal Than a Community Bank

When I was young, I never thought that this children's rhyme would become a metaphor for the United States banking industry. But my banking experience in the past ten years has proven me wrong.

When we moved to St. Louis in 1989, we joined a...

Pros: professional customer service, on-line offerings, they honor their customers
Cons: high fees, a few places without branches like Birmingham

When I lived in Austin, Texas I first began banking at Frost Bank which was one of the big local names in financial services. After a very bad experience with them where I was prohibited from further business with them (it’s a really bizarre ...

Pros: Nothing in our experience
Cons: horrendous customer service, outrageous fees, unsafe policies

There have been so many negative reviews of B of A on this site that I won't bother with the basics. I'll just share my story:

My husband and I move around a lot. Guam... Alaska... Seattle... and we've banked at many different local banks....

Pros: many locations
Cons: sterile, many high charges, low interest

Has anyone but me noticed that BOA's logo bears a striking resemblance to the side of a Reebok tennis shoe? That may be why I have such an up-and-down relationship with the banking giant.

I call 'em BOA because they're like a giant snake:...

Pros: They're all over the nation
Cons: horrendous fees, lousy customer service, and if they make a mistake, it's YOUR fault

For many years, my parents banked at Bank of America, well before their merger with Nations Bank. They had a few problems, but the worst was enough to make them change where they banked.

My mom went in, as she had every Monday for...

Pros: Direct Deposit, Online Banking
Cons: Lied About Charges, Poor Customer Service

It was just another day at work. Little did I know that I'd soon become involved with one of the worst banks in America. They have a persuasive scam going. Group by group our manager called us into the board room for a presentation by the Branch ...

Pros: Good Service, Great for Overseas
Cons: Human staff a bit unhelpful at times

I opened my first bank account with Bank of America as a senior in high school...about 40 years ago. The local branch manager was happy to open and account and assist me with establishing an "adult" relationship with the bank. Of course his "fatherly" ...

Pros: Accounts are easy to open and easily transferable between states, offers debit cards
Cons: High fees, poor customer service, disadvantageous policies

I got an account with Bank of America more or less by default. I was living in a very small town at the time and there were only two banks that offered a debit card (one of my requirements in a bank account). I went to the other bank to open an...

Pros: Banks All Over the Place
Cons: Have to Take out $20.00 at a time in atm

We have had Bank Of America for quite a few years now. I believe about 15 years.

We signed on with them when they had free checking and free checks.

I have since changed to a different type of account with them so that I can do...

Pros: Web site ease, array of products, abundance of ATMs in DC
Cons: Shady practices on APR promotions with balance transfer promotions

I decided to give Bank of America a chance when I changed banks a few years ago despite my friend who had very bad experiences with them. I think the main reason I opened up a checking account with BOA was because my current employer at that time had a ...