Countrywide

Pros: None
Cons: Many

Unfortunately, Countrywide Mortgage bought out my mortgage from another company only 2 months after we bought our home. I did not really know anything about being a home owner, but upon inquiry as to why this company now held my mortgage, I was told...

Pros: nice website with good functionality
Cons: they spam you with their advertising :-(

I have my mortgage running with Countrywide, but I actually used a broker.

As a lender Countrywide is nice to work with

* you can make payments online

* you can make your payments deducted automatically (I chose that...

Pros: Excellent customer service.
Cons: They have phone sales calls.

I have been a customer of Countrywide Home Loans for several years now and have always felt very comfortable with the quality of service I receive.

In a time when customer service seems to be faltering in many companies, I have never had a...

Pros: fast approval, internet access
Cons: too much junk mail

We selected Countrywide Home Loans through the advice of our real estate agents. They highly recommended this company and gave us the name and telephone number of a loan officer we could contact.

The next day I called and spoke with the loan...

Pros: Great Customer Service, Keep Mortgage in-house.
Cons: Local office sometimes disorganized

This is my 5th mortgage and probably the 8th or 9th mortgage company I've dealt with. The difference in numbers is due to the fact that most mortgage companies seem to be in the business of making a loan and then selling it off to the highest bidder....

Pros: customer service, easy account access, quick approvals
Cons: not the best rates

If you're in the market for a home loan, Countrywide would be a good place to start looking. Friendly customer service, rapid response time are the first to qualities you will be happy to encounter. As a first time home-buyer, I was quickly put at ease...

Pros: Nice website
Cons: Poor customer service and incompetent "Loan Consultants"

Countrywide bought our original loan about a month after we purchased our house. No big deal, we knew it was probably going to get sold off and Countrywide had a decent website.

Few months go by and rates drop like a rock and refinancing is...

Pros: Good Website
Cons: Cons?? Yep, thats Countrywide.

As a Mortgage Broker of 25 years, I've seen a lot of folks who have gotten ripped off by shaky lenders but this one takes the cake. I was helping a couple refinance their home which had a current mortgage with Countrywide. In December, Countrywide took ...

Pros: Salesperson on the phone was pleasant.
Cons:

Changed rules, incompetant employees,breech of our personal information, long list!

We will never use Countrywide again and based on our experiences we will never refer them to others. We had previous loans with Countrywide which went well so we decided to use them again as a temporary source of funds through a HELOC. When we began ...

Pros: None.
Cons: Cagey, unhelpful, rude.

I called Countrywide while I was shopping around for a refinance. I had only a 10-minute conversation with them, but it was more than enough to cross Countrywide off my list. The loan consultant wouldn't give me information about their "rates and ...

Pros: none that I can think of ...unless you like to deal with used car salesmen.
Cons: i think "used car salesman" seems to cover it all

I have had nothing but aggravation lately dealing with Countrywide Home Loans. I was a year into my mortgage with them and they called me to say that they would be interested in looking at my files and see if they could offer me a better product after ...

Pros: When you actually talked to a person, they were polite and friendly.
Cons: Zero CS followup, Inexperienced personnel, Disorganized accounting dept.

If you are looking to get a home mortgage, home equity line of credit loan, or any other loan, don't go to Countrywide unless you are ready, and have the time, for straightening out their repeated screwups. We recently applied for a home equity loan ...

Pros: Friendly, helpful customer service, great website.
Cons: Making you pay with certified funds if you're on a repayment plan.

I want to start this review by saying I was very surprised to read some of the negative reviews about Countrywide here on epinions. I have nothing but good things to say about them. My husband and I purchased our home 5 years ago. Countrywide was ...

Pros: None
Cons: Rates, Fees and Service.

I don’t know why, but I fell for Countrywide's TV ads and contacted them for my refinance. After coughing up $290 for application and $50 for credit report fee plus another fee for appraisal on the phone while my application was being taken I was ...

Pros: Clear, comprehensive statements
Cons: Sent lots of unsolicited mail

Prior to my current mortgage, I had a five-year balloon note at 6.5% which I got through a mortgage broker. After a few months, Countrywide bought the note and held it until it became due early in 1998.

During that time, our relationship with...