Highest Rated Review by the Community
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May 27 '02
Pros: Low rates
Cons: Slow, dispersed service - not what it used to be
Summary: Author's note: I believe that since I wrote this, the service has been outsourced to one or more mortgage brokers who I have been told are not providing the service that once was. Thus, you should take this review for what it is: data that is ... read more
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Aug 27 '07
Pros: promise of great, competitive low interest rates, friendly up until they jack the rates up
Cons: interest rate significantly increased just 3 days before closing, leaving no alternatives.
Summary: Everything was moving along relatively smoothly towards our new home purchase. Commitment letter signed and returned, everything good-to-go, weeks in advance of the closing date. Then it got real bad, real fast. I locked the rate and then it went ... read more
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Nov 27 '06
Pros: Very Professional Staff, Great Rates and Helpful Attitude
Cons: No Face To Face Contact
Summary: From all appearances, most people listed with negative reviews of Price Line Mortgage are from three or four years ago (one from 2006). My recent experience with this company was pleasant and professional. I, like many of you, had great reservations ... read more
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Nov 09 '05
Pros: NONE
Cons: Mislead you, don't return phone calls, and take forever to get anything done.
Summary: Started out great. Then things turned ugly fast. They got my $400.00 non-refundable deposit after they told me I qualified. They then proceeded to drag things out more than two months with this not working and that not working. Finally now (after my ... read more
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Dec 19 '04
Pros: Lowest rates, Guaranteed closing costs, everything in writing upfront
Cons: nothing
Summary: We used priceline for our mortgage on our first home in 1995. We shopped around and really did our homework, which I recommend everyone should do when taking out a mortgage. We decided to try priceline because we had been very happy with their service ... read more
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Aug 17 '04
Pros: Low rate on the day we applied.
Cons: Horrible service
Summary: It looks like the huge majority of epinions reviews accurately describe our disappointing experience, too. We just bought a house in October 2003. We're already refinancing, due to low rates and increased market value of the home. We're in WA ... read more
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Jun 10 '04
Pros: Rates were decent, fees were okay
Cons: They sold my address to non-affiliated junk mail companies.
Summary: My refinance closed around Dec 2002 or Jan 2003. I was satisfied with the 15 yr fixed rate I got at the time (5.625%) and the flat fees were around $1750. I figured I could recoup those costs within a year. They immediately resold my mortgage to ... read more
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Apr 15 '04
Pros: competitive rates
Cons: could not close on on time resulting in request for additional closing costs
Summary: When interest rates dropped in early March 2004, I did my research and found that Priceline Mortgage had one of the more attractive offerings. In that aspect, I do believe that Priceline Mortgage does offer competitive rates. However, in the end, ... read more
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Feb 23 '04
Pros: Cheapest around.
Cons: Late, slow, procrastinating.
Summary: I'm in the process of buying my second house, so this is only the second lender I've dealt with, and Priceline is terrible. The broker was thrilled to deal with me once he got back my FICO of close to 800, but was somewhat misleading in quoting some ... read more
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Jan 16 '04
Pros: Low fees and competitive rates.
Cons: Impersonal service and overburdened staff.
Summary: Background I am now the proud owner of a modest one-bedroom condominium. Before I even started shopping I looked around and found that Priceline Mortgage had both very competitive interest rates and low fees. The low fees were very important ... read more
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Oct 27 '03
Pros: CHEAP - CHEAP rates, CHEAP attention to details, CHEAP customer service, CHEAP responsibility
Cons: Everything else
Summary: I have excellent credit, income and am quick to return all my documentation. Priceline (Alliance) waited until 2 days prior to closing to check for the appraisal and their loan processor (who seem to change on a daily basis, and at one point lamented t ... read more
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Oct 07 '03
Pros: Good Rate, Takes Care of Soldiers and Veterans, Online Interim and Closing Documents, Randy Jagers
Cons: Slow processing and customer service as if overburdened (systemically)
Summary: 1. Bottom line: this company came through for me even though I had the complicated situation of being a deployed soldier using a power of attorney (Priceline provided), and an existing equityline that needed subrogation. I locked in early June, it closed ... read more
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Aug 04 '03
Pros: The process was fast and easy. There were no surprises.
Cons: If you don't have easy access to paperwork forget about it!
Summary: The entire mortgage process can be confusing for first timers. Being that this was my 3rd house purc ... read more
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Jul 30 '03
Pros: NONE
Cons: They took 76 days to process my loan.
Summary: We started our loan process on May 12th 2003, we filled out the loan docs sent everything back, we w ... read more
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Jul 21 '03
Pros: Still trying to think of one
Cons: Customer (no)service
Misleading information
Summary: ... for not taking all of the other reviews on this site to heart. I applied for what I thought w ... read more
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Jun 27 '03
Pros: You get counteroffers if your offer is not accepted.
Cons: Once you click on the accept button, everything's carved in stone.
Summary: Two things happen when you apply for a Priceline mortgage. First, they submit a Lending Tree applica ... read more
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