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- Express Reviews
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Nov 05 '11
Pros: Everything online is easy to understand and access. People are friendly and care about you.
Cons: We had no cons through the whole experience.
Summary: We recently re-financed our home. We were rather worried about the process because we have heard many horror stories about re-financing. We had a friend tell us about quicken loans and how simple it is and so we gave it a try. From the
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Oct 28 '11
Pros: Friendly, fast service. Thorough. Easy to work with. Accurate.
Cons: May be better rates around if you need more money.
Summary: When looking at retirement options my wife and I decided we needed a different answer for paying off our house. We didn't owe that much and we found out not every mortgage company will help out when dealing with low dollar
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Oct 21 '11
Pros: Quick and was able to lower my monthly payment.
Cons: Dealing with two different representatives was sometimes confusing.
Summary: I truly enjoyed working with Quicken Loans. It was quick and met my needs with what I was trying to accomplish. I was able to consolidate my 1st and 2nd mortgage to lower my monthly payment. The Quicken Loans representative explained to
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Oct 19 '11
Pros: - Excellent customer service
- Great on-line tool
- Fast closing
Cons: - Too many people involved
Summary: I recently refinanced my house in order to have a lower interest rate on the mortgage. Quicken Loan were very responsive and helpful to get the whole process completed in timely fashion. I even received a $5 gift card for writing this review,
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Oct 18 '11
Pros: Convenience, Service, Helpful Consultants, Fast Closing
Cons: Disorganized Notary, Disappointing Appraisal
Summary: This was my second refinance to take place through Quicken Loans. Each was for a 30yr. Fixed Rate refi to take advantage of reduced interest rates. The convenience of the web site to sign and / or upload the appropriate documentation made
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Oct 18 '11
Pros: The Loan Officer at Quicken was really sharp... he knew his Business!
Cons: None!
Summary: I went to BOA who holds my mortgage to refinance under the HARP program. BOA said I qualified...I gave them $400 and we filled out the necessary paper work to do the refinance. BOA had an appraisal done on the house. A week later BOA came back and said
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Oct 18 '11
Pros: Lower Interest rates. Zero closing cost.
Cons: Interest rates were still going down. So couldn't get best rates.
Summary: I chose Quicken Loan Refinance program, since they were most aggrassive and active for my refinancing. I did meet my objective of lowering my monthly mortgage payment with lower than existing mortgage interest rate.I received a $5 gift
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Oct 17 '11
Pros: Online access.Seeing Steps taken to to take.
Cons: Many excess items needed by underwriters.
Summary: Working with Quicken was a great experience. The person helping with my loan was helpful and professional and answered all my
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Oct 17 '11
Pros: Simplified process resulting from their website and team makes the whole experience unique and simple.
Cons: Uploading documents from their website can be frustrating due to lack of visibility and delays.
Summary: My experience with Quicken Loans has been very good as the Mortgage Banker presented all the options to help us out when we learnt that our appraisal had come below expectations due to current market conditions. Quicken
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Oct 17 '11
Pros: Great at getting back to us, constantly on top of things, positive attitudes.
Cons: I don't really have any cons with Quicken loans.
Summary: My husband and I recently switched over our home mortgage from another lender to Quicken loans and they have been extremely helpful. They are punctual is getting things to us and are always available when we had
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Oct 17 '11
Pros: easy access and regular updates online.
Cons: closing costs seemed high.
Summary: Quicken Loans was an easy process. Everyone was so nice and efficient! They told me we would close within 30 days and we did. We were very impressed with
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Oct 11 '11
Pros: Great followup, easy website to use, document uploading was a breeze.
Cons: None.
Summary: We wanted to take advantage of the lower interest rates. My husband got in touch with Quicken for information, but after talking with the representative, we decided to go with Quicken. The process was amazingly simple and we were ready to
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Oct 11 '11
Pros: Very fast response, low interest rates, and quick closing.
Cons: Signing loan papers on line a bit confusing.
Summary: I received a $5 gift card for writing this review, regardless of whether I had a positive or negative experience.I refinanced my Bank of America (20 yr)mortgage with Quicken Loans( 15 yrs). Overall great experience.I had a very quick
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Oct 11 '11
Pros: Quicken Loans had low interest rates, pleasant employees and fast service. Everything was completed online.
Cons: Having to fax so many documents.
Summary: I used Quicken Loans because of their low loan rates. I loved that the customer service was quick to respond to my questions and my loan officer was knowledgeable. I didn't hate anything about Quicken Loans. It was an overall pleasant transaction using
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Oct 11 '11
Pros: Rates, efficiency, friendliness and promptness
Cons: Couldn’t find any.
Summary: I reviewed mortgage companies online for reliability, rates and reputation. Quicken Loans was my first choice. Never regretted my decision! Everyone was so intent on pleasing me. They followed up with me every step of the
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