Quicken Loans

Pros: The people I had contact with & the speed of the process.
Cons: Rates were comparable, not better & electronic form requested the SSN

I had just started researching mortgage refinances, hoping to lower our rate and consolidate some bills. I had talked with representatives with a couple of different lenders when I found Quicken's site on the web.  I decided to check the company out ...

Pros: Online Application, E paperwork, Closed in the comfort of my own home
Cons: None that I could detect.

We were in need of refinancing to pull out some home equity for minor home repairs, consolidating debt and securing upcoming college expenses.  We knew the rate we wanted and the term. Quicken Loans was one of the first contacts made after ...

Pros: Fast process, great communication
Cons: None

I had been in the process of refinancing with another company, and the closing date kept getting pushed back with no communication. The numbers kept changing, and I could not get them to respond to my concerns. After four months, I happened to ...

Pros: Good availability by phone, convenient online paperwork submission and signing.
Cons: Need to check your account to see if action is needed; no email notice.

I used Quicken Loans to get a loan for the purchase of a house that was a short sale, so it was more complicated than the usual home loan.  I first contacted them after getting approval from the primary lender on the house I was purchasing.  I ...

Pros: quick online access to all documents; easy access to banker,
unbeatable rate
Cons: intentional delay in processing

My experience with Quicken loans was both good and bad. It started of great with very attractive rate quote by pleasant, polite and not excessively pushy banker Michael Cameron.  I was very hesitant to provide him with personal info and credit card ...

Pros: Brian recommended the FHA loan when my house appraisal came in low.
Cons: none

Quickenloans worked with me to refinance the mortgage on my townhouse in Apple Valley, MN, in May of 2009.  They were easy to use - I found them on the internet and communication was easy and the web site provided all the information I needed.  ...

Pros: My loan representative, Ashley Murphy.
Cons: The appraisal came back lower then I anticipated.

The representatives from Quicken Loan really made the process easy. They provided the financial information that I needed to make an informed decision. I had called some other companies and no one else gave me the specific financial data ...

Pros: very thorough, made sure that I understood each step, quick to respond, clear, and efficient
Cons: There are not small loans available through Quicken.

I did some research on loans online, due to my unhappiness with my current lender. I was looking into a refinance with cash out option. I called up Quicken, and spoke with Jason about my options and what would be the best way to go. Quicken had the best ...

Pros: Quick, hassle free application process, representatives always reachable when you need them.
Cons: Upfront application fee

After being denied a loan modifcation through my original lender, I contacted Quicken Loans to see if they could assist me. The representative I spoke to informed me that even though I am semi-unemployed, I qualified for an FHA refinance at 5.5%. The ...

Pros: Easy; Great Customer Service; Document submission securely online
Cons: No face to face contact

As the housing market and mortgage rates were changing, I decided to look at refinancing our mortgage and home equity loan.  I refinanced in the beginning of 2009.  The representative I spoke to at Quicken Loans was the most helpful and the ...

Pros: Great, around-the-clock support
Informative
Timely closing, tough deadline met
Very responsive
Resolved issues quickly
Cons: -Last minute changes to closing costs
-Support from multiple persons/departments

Quicken Loans is a great choice for any type of mortgage, but especially when considering a FHA loan for a first time homebuyer.  They were very helpful and informative when answering my many questions about the home buying process.  Quicken ...

Pros: Fast response times, clear on the loan process and only dealt with three people.
Cons: A 500.00 deposit that we were told we'd get back was deducted in  closing costs.

Our loan was fast and easy.  We knew exactly who we were talking to and dealing with at all times.  We had exact email addresses and phone numbers and the employees were quick to respond to our phone calls and emails.  It was a great ...

Pros: Quicken made the process so easy, even sending a notary to my house for signing.
Cons: Quicken is like a well-oiled steamroller, which may not be appealing to everyone's taste.

One day I received in the mail a notice from one bank creditor  that the interest rate on my line of credit would increase to about 14%, and a notice from another creditor that the minimum monthly payment on one loan would rise from 2% of the ...

Pros: ABSOLUTELY NONE!
Cons: Deceptive, dishonest, use strong-arm tactics, rude, argumentative...need I go on?

October 3, 2007 I received a call today, from Quicken Loans, and was appalled at their hubris. The "loan officer", in other words the guy trying to force a commission, told me the best he could do was look online at someone else's website to get a ...

Pros: Fast to approve. Can close anywhere
Cons: Bad communication bad paperwork will sell loan fast

I was approved and ready to have my loan closed within two weeks. Most of the paper work had mistakes. Wrong annual income wrong dates. Did not bother to have them fix. Had a closing date. They some how missed that date and delayed the loan for a ...