Quicken Loans

Pros: Friendly, helpful staff.
Online documents, home closing.
Good interest rates.
Cons: Didn't proactively notify me about the tax situation.

Overall, my experience refinancing my home with Quicken Loans was a good one.  They were always very friendly and helpful when corresponding via telephone or e-mail.  It was really nice that I didn't have to leave my home / work at any point ...

Pros: Good at BS
Cons: Very dishonest

After being ripped off $500 by Quicken Loans I have nothing good to say about them. In my opinion they are extremely dishonest and once conftroted about their high closing costs, fees and points they'll want to get rid of you. There is no discussing it. ...

Pros: Very friendly, efficient, and convenient.
Cons: None.

I was very pleased with Quicken Loans for my home refinancing.  Everyone I dealt with was very personable and seemed very knowledgeable.  They were able to answer all my questions in a way that I could understand, rather than using ...

Pros: My loan was a lower interest rate
Cons: My settlement charges were higher and money promised back I never got back. 

My experience with Quicken Loans  Ryan K........ski would have been a good one except he decieved me on a few ocassions concerning a $500 refund I was going to receive 3 days after settlement and never did. He said his wording of the ...

Pros: I appreicate not having to go into an office to get this done.
Cons: It was a little bit overwhelming trying to figure out what all those documents meant.

The entire Quicken team was great to work with. I was a bit skeptical at first. I questioned why Quicken would want to refinance my home loan and not charge me anything? I guess it wasn't too good to be true after all, because that is exactly what ...

Pros: Customer Service really was the best
Cons: None

I needed to work on refinancing my house.  I had contacted a few banks online and no one ever contacted me back.  I kind of hesitated to fill out the info on the Quicken Loans site.  But I had been putting off refinancing.  I filled ...

Pros: Solved my problems, kept me informed, great rates, very professional
Cons: My loan was quickly sold, but I expected that - not a big deal.

I wanted to take advantage of the recent drop in rates and refinance my mortgage. I had planned to stay with my current mortgage holder, but Quicken Loans' rates were significantly better. Also, my Quicken Loan advisor Steve acted like he sincerely ...

Pros: They were speedy, accurate, and provided what they promised.
Cons: they seemed to be a little bureaucratic in getting through the process.

Working with the talented people at Quicken Loans made our re-fi easy and successful. Our initial telephone call was answered swiftly and resulted in the start of a nice relationship. We were pleased to be able to email in virtually all of the necessary ...

Pros: Very competitive interest rates, excellent customer service, and online friendly company.
Cons: A lot of documents to sign, but I am sure that's the usual refinancing process.

We have recently refinanced our mortgage with Quicken, and we are very happy that we chose them as our new mortgage company. There were many other companies out there for us, but we heard a lot of good reviews about Quicken (and they had great interest ...

Pros: Good rate and they honored what they said. 
Cons: Limited communication. No Documents in advance.

I have bought many homes now, but this was my first refinance.  Overall, they were great.  There were a few times where I was unimpressed....they made some errors that caused me to close on the last possible day to not loose my loan rate (such ...

Pros: Ease of application processLack of any pressure tacticsEnthusiasm and availability of Jason Acord
Cons: Loan showing only George S. Bukowinski as holder. Must add Ann M. Bukowinski as holder.

Overall we had a very positive experience with the process, the way we were approached and the way our questions and concerns were handled throughout the "shopping" and decision making phase of the process.Our mortgage had been with GMAC -- as are ...

Pros: Online account viewing.  great service and sales team
Cons: NONE

Quicken loans made getting a mortgage an enjoyable experience.  Michael McClure and Ty Washington really took great care of us throughout the entire process.  they stayed in constant contact to let us know what was going on.  I would ...

Pros: Fast processing; prompt at returning my phone calls and answering questions; convenient
Cons: Agents were pushy did not always look out for my best interest. 

From my experience, there are definitely some pros and cons to using Quicken Mortgage.  They had god rates and were prompt contacting me and expediting the paperwork.  However, when I saw my credit report and noticed some errors, I voiced it to ...

Pros: Their speed, accuracy, and their efforts to go above and beyond.  They were professional throughout.
Cons: They did an exceptional job and went above and beyond. 

Overall, the service we received from Quicken Loans and our officer, Brian D' Angelo and his staff was incredible.  They kept up up to date every step of the way and stood true to their word.  We had no surprises.  I would recommend them ...

Pros: The knowledgeable and professional staff. They were accessible and responsive to all my questions. 
Cons: Initialrate offered had to be adjusted last minute because of the type of dwelling.

Since the year 2000, I've bought 3 homes and have refinanced a couple of times. The mortgage application and refinance process is something that I never looked forward to. It was long and drawn, requiring me to complete hundreds of pages ...