Quicken Loans

Pros: The whole loan process was very fast!
Cons: We were lied to and did not get our $500 back at closing!

We had called around to different mortgage companies and decided to go with Quicken Loans. We were told we didn't have to pay anything out of pocket and would close within a month which sounded great to us!! We did close VERY fast but had to pay $500 ...

Pros: Polite, well informed representatives. 
Cons: None

My experience with Quicken loans was a very pleasant one.  I was in the market to refinance my home mortgage and I saw an on line ad for Quicken Loans.  After one phone call i knew that this was going to be how i would refinance my home ...

Pros: Quick process, fast closing, friendly assistance, great communication/availability, great low rate.
Cons: Some fees were high compared to other banks.

When I was refinancing my home loan, I shopped around for various banks to see where I could get the best rate.  Kerrianne Mackin was the agent assigned to my loan and was great to work with.  She was able to take all of my information over the ...

Pros: Friendly, efficient, knowledgable
Cons: Co-borrower's username/password did not work so she could not e-sign.

I had a great experience at Quicken Loans overall, for my refinancing.  The loan process overall was smooth, efficient, and friendly.  Kayla was my loan officer and she was very knowledgable about the product.  In addition, she showed ...

Pros: All the information was gathered and processed quickly and efficiently.
Cons: The loan agent was rather aggressive at first, until I commited to his company.

I recently completed a refinance of my mortgage through Quicken Loan. It was all done via the internet and email. It was a great experience and I would recommend this company to others who are looking for a refinance. I did have other loan companies call ...

Pros: Wonderful customer service experience.  Prompt service, especially during this time of rampant remortgaging.  
Cons: Really none.  Great Experience!!!

I found quicken loans after filling out a form on a generic website, and 3 or 4 companies called me.  They asked me some questions and said I seemed to meet the qualifications to continue if I was interested.  I started the process, and they ...

Pros: prompt response time, professionalism,honest,great follow up,Ron was wonderful to work with!
Cons: none i am completely satisfied and will recommend Ron and quicken loans to everyone!

i was referred to quicken loans and Ron O'Connor by a fellow colleague of mine. at the time i was working with a few mortgage companies trying to get multiple quotes. after 2 weeks working with several companies, and Ron i decided i would do business ...

Pros: Initially prompt at responding to calls and providing information. Good rates. knowledgeable staff.
Cons: Required payment upfront, before TIL. Not good at listening. Too many calls to reslove issues.

Choose quicken loans from information gathered at various web sites.  Initially prompt service. Initial processor was very informative and helpful. They were not quick to listen to cxoncerns, and often rude and arrogant in the process.  As we ...

Pros: efficient, accurate, great follow up, consistent communication, best rates with the absolute lowest fees possible.
Cons: Unknowing territory and you do not have any face to face contact until closing.

My husband and I decided to use an Internet lender when we decided to refinance.  We compared local banks with what Quicken could offer us regarding rates, fees, etc and found that we found a win win combination.  At first, what Quicken offered ...

Pros: They quickly responded to our interest in refinancing our home loan.
Cons: They didn't have a good plan in place for sending documents. 

Overall we had a good experience.  I chose quicken loans because they were very quick at replying to e-mail and answered questions immediately.  I am glad we used quicken because they thoroughly explained the loan process and quickly began the ...

Pros: We saved over $250 a month!
Cons: It took a little longer than planned to close.

We just refinanced our house through Quicken Loans.  It was a good company to work with and we were very satisfied with the outcome. Our loan officer was amazing to work with and the entire team at Quicken Loans was quick, responsive, and very ...

Pros: Fast and all done in my own home with my fax machine. 
Cons: None.

I really wanted to take advantage of the low rates and combine my first and second mortage into one.  I first went with Countrywide....who, had my first already and after $385.00 and thirty days of leading me on, sent me a letter saying my ...

Pros: good rates
efficient process
easy closing
siginificant savings on monthly mortgage payments
Cons: i did not experience any "cons". 

i found my home refinancicng experience with Quicken to be quite painless.  the rate that i got was far better than any other rate i was able to get.  in fact, when i mentioned the rate i was quoted with Quicken to other lending organizations, ...

Pros: Efficient, courteous service, ease of use and the right rate. 
Cons: Nothing bad to say about the experience.

I was shopping for a home refinance package for my first and second mortgages that would give me the largest reduction in principal after five years.  On the initial call to Quicken Loans, the loan advisor listened carefully to what my ...

Pros: We were very pleased that refinancing took so little time and with very little effort.
Cons: However I am bothered that Quicken had sold our mortgage to Chase immediately.

We were very pleased that refinancing our home took so little time and with very little effort. The closing went well and quickly also. It was nice to be able to close in our own kitchen too. Our Loan Officer was knowledgable and very helpful as ...