Quicken Loans

Pros: Wonderful customer service experience.  Prompt service, especially during this time of rampant remortgaging.  
Cons: Really none.  Great Experience!!!

I found quicken loans after filling out a form on a generic website, and 3 or 4 companies called me.  They asked me some questions and said I seemed to meet the qualifications to continue if I was interested.  I started the process, and they ...

Pros: fast closing
very competative rates
Cons: trouble getting in touch with agent at times

Prior to refinancing in April/May of 2009, I had never heard of quicken loans.  However, I came to find out they have been in the lending business for quite awhile.  Once the process of refinancing was underway, things moved very ...

Pros: The whole loan process was very fast!
Cons: We were lied to and did not get our $500 back at closing!

We had called around to different mortgage companies and decided to go with Quicken Loans. We were told we didn't have to pay anything out of pocket and would close within a month which sounded great to us!! We did close VERY fast but had to pay $500 ...

Pros: prompt response time, professionalism,honest,great follow up,Ron was wonderful to work with!
Cons: none i am completely satisfied and will recommend Ron and quicken loans to everyone!

i was referred to quicken loans and Ron O'Connor by a fellow colleague of mine. at the time i was working with a few mortgage companies trying to get multiple quotes. after 2 weeks working with several companies, and Ron i decided i would do business ...

Pros: Always answered my phone calls, always answered all my questions.  
Cons: didn't find one complaint. :)

I started shopping for a mortgage about 2 months ago.  Big mistake for the most part because I started in the wrong place.  I went on some ad that started with "lowest mortgage rates in years" and got calls from every walk of life it seemed. ...

Pros: Great place to get a loan, I would recommend it to everyone.
Cons: I have no complaints at all, they delivered on everything they said

I need a loan quickly to close on an investment property and my bank was hassling me and would not give me a loan in time even though I had enough money in my account to pay for the loan more than twice. Quicken was able to refinance my home in less than ...

Pros: Fast, great rates, online submissions, accessible loan officer, continuous point of contact through the process
Cons: No face-to-face contact

We did a fair amount of rating shopping when we were looking for a home loan on our new house.  We knew that we would be pushing well into the jumbo range given the cost of the house, but we thought we could get by with just 20% down and not 25% or ...

Pros: Having everything online was convenient and less time consuming.
Cons: Although this was a secure site can never be sure how safe personal information is.

The name quicken is certainly deserved.  I refinanced my home with Quicken Loans, and it was the best experience I have ever had with a loan company.  I have gone through this process quite a few times over the last 10 years and I must say this ...

Pros: Everything was timely. Numbers were exact. We never left the house. .
Cons: None!!! Wish we could have met Keith in person to thank him!

We were so pleased with our refinancing with Keith Gerard from Quicken Loans. He was very patient with our many questions. Everything he said was exactly true at closing. We got a great rate and this refi helped us to have about $400 more a month. ...

Pros: Helpful employees
Freandly service
Eazy to reed closing papers
Cons: SLOW, SLOW. Tell me upfront what to expect. DO NOT tell ne storry.

I call Quicken loan and in one day I call Quicken loan and in one day I were approved for refinancing of my house. Bob work with me on interest rates and were able to find the comfortable solution. At this time he promised me two weeks no hassle closing. ...

Pros: personal contact who was patient and knowledgeable.
Cons: 1 error caused an extra day of going back and forth to fix it.

It was an overall good experience. I liked that they worked hard to find the best loan for me. I was given several options and the person I spoke with took a lot of time to make sure I understood everything. I called several companies and this was the ...

Pros: Professional, No hard sell, made sure I understood everything that was going on.
Cons: Not the cheapest loan in points, but I got a very good rate.

After striking out with my current lender, I went to Quicken loans hoping to refinance/consolidate my home and a small second mortgage. We were not in distress, but just wanted to take advantage of the low rates. Quicken had very good ...

Pros: Easy, quick, very reasonable costs.
Cons: Absolutely none!

After an exhaustive two go rounds and six months trying to refinance with our then bank, Wells Fargo, I finally emailed Quicken Loans and received an email reply within 10 minutes and a phone call within the hour.  Anthony Markiewicz, the mortgage ...

Pros: Quick and easy. Was able to close at home.
Cons: It was pricey.

Quicken Loans was very easy to work with. Most everything was able to be done either on the phone or on the internet. Closing was done in the evening at our home. It was efficient and easy to do. The closing costs were a little expensive, but that may ...

Pros: Quick... Professional... Courteous... Do research before you call Quicken Loans, rate is the best!!!
Cons: Taxes and other escrow items are not discussed until final paperwork is ready.  Raises costs.

Quicken Loans is the best name I could ever think of for this company!  The loan process with Quickenloans.com could not possibly be faster or easier.  My loan expert, James Taveggia,could not have been any more pleasant to work ...