Quicken Loans

Quicken Loans

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  • The Fastest Mortgage Ever

    Feb 16, 2013 by
    Rated a Helpful Review
    Pros: Closed the loan in my house at my convenience. This was priceless.
    Cons: Nothing bad to report about my experience with Quicken. I would recommend it now.

    Summary: Throughout the years I purchased several houses. I financed each purchase. I used various mortgage companies across the United States. I try Quicken after looking at a television commercial.  I thought I was going to have to wait a long time for the ... read more

  • Quick and Easy Refinance with Quicken Loans

    Feb 16, 2013 by
    Rated a Helpful Review
    Pros: The individuals that helped were very professional in dealing with all my questions.
    Cons: Their website almost discouraged us from contacting them because of the inaccurate refinance interest rate.

    Summary: We were looking for a lower interest rate and wanted to switch from a twenty year mortgage to a fifteen year mortgage. A friend of ours who worked in software for Quicken Loans suggested we contact Quicken Loans. After comparing costs and options with ... read more

  • Wonderful experience with Quicken Loans

    Feb 16, 2013 by
    Rated a Helpful Review
    Pros: Loan officers are very friendly and keeps you updated in a timely manner.
    Cons: No CONS at all. Totally satisfied with the service.

    Summary: Quicken Loans provided me with the fastest and the best service, I have ever got from any mortgage lenders. Apart from the fast service, the team members are knowledgable and works with the customers best interests and options. They work with great ... read more

  • Excellent

    Feb 15, 2013 by
    Rated a Helpful Review
    Pros: High level of technology and customer service.
    Cons: Final numbers were higher than expected, but this was resolved very quickly.

    Summary: I am very pleased with my Quicken Loans refinance.  I was referred to QL because Greentree Servicing was unable to complete the HARP refinance due to problems with their lenders.  QL was able to finish the process efficiently and now ... read more

  • Quicken loans Hates to lose customers

    Feb 15, 2013 by
    Rated a Helpful Review
    Pros: 1, 3.25% apr
    2, Easy on-line signing of papers
    3, They have kept my loan in-house
    Cons: 1, There slogan "engineered to amaze" is a let down!

    Summary: My refi started out by Emery Federal Credit union Cold Calling Me to reduce my Interest rate. So when he offered 3.5% I was all ears, so after I hung up with them I contacted Quicken (Current Loan Officer) and told him about this. His response was we ... read more

  • Previously Sleepless in Virginia

    Feb 14, 2013 by
    Not yet rated.
    Pros: MYQL was a great tool to keep up to date with each step.
    Cons: Literally, none that I can think of

    Summary: I was advised by a well respected family member to discuss my mortgage situation with Quicken. He stated that even if they can't help you right now, they may be able to keep you in touch with changes in the market and laws. Having wound ... read more

  • Quicken Loans Refi Fiasco

    Feb 14, 2013 by
    Rated a Helpful Review
    Pros: NOTHING
    Cons: So frustrating and WAY more time consuming than going to your local mortgage company.

    Summary: Quicken Loans consistantly failed to meet what they promised, their good faith estimates were not remotely accurate, and communicating with them was near impossible. When they did supply contact numbers, it didnt go to the person who had given the ... read more

  • My mortgage re-fi experience

    Feb 14, 2013 by
    Rated a Helpful Review
    Pros: Great Online tools, quick and smooth, very good communication, people were fantastic.
    Cons: I really didnt have anything i would call a con during the process.

    Summary: I was contacted by a Quicken Loans representative and once the process and opportunity were explained I was excited to get started. As each phase of the process progressed I was seamlessly passed onto the next specialist who helped carry me through. The ... read more

  • Loan Review

    Feb 14, 2013 by
    Not yet rated.
    Pros: I was very happy with the service that I received.
    Cons: I was handed off to different people throughout the process.

    Summary: I received a gift card for writing this review, regardless of whether I had a positive or negative experience.  I was very happy with the service that I received and was made very aware of all that was required of me.  The fact that there ... read more

  • Quicken Loans Review of Home Refinance

    Feb 14, 2013 by
    Rated a Helpful Review
    Pros: Easy to use website; Always informed of progress of loan; Amazingly quick and easy closing
    Cons: Loan processing member not communicating to subordination team member.  Almost missed our locked-in rate.

    Summary: We had a satisfactory experience with Quicken Loan on the refinance of my home.  We received a letter for refinance through our current mortgage servicer, and that Quicken Loan would be assisting in making the refinance go through.  When I ... read more

  • Quicken Loans Harp 2.0 Refinance

    Feb 14, 2013 by
    Rated a Helpful Review
    Pros: Fast
    Organized
    Clear
    helpful
    Easy
    Cons: Pushy early on in the application process.

    Summary: I received a gift card for writing this review, regardless of whether I had a positive or negative experience. We had a very good experience with Quicken. After over a year of getting the run-around and being turned down by every lender, our ... read more

  • Quicken Loans - Refinancing made EASY

    Feb 14, 2013 by
    Not yet rated.
    Pros: Super easy online loan creation. Super nice people helping ease this BIG item.  Wonderful!
    Cons: They did nothing that I would even come close to being negative.

    Summary: Quicken Loans called me and offered to lower my interest rate without any cost to me. They did it so smoothly and accurately. And then they asked me to do this review, which I am glad to do. They even will send me a gift card no matter what I say here, ... read more

  • Engineered To Amaze-and they DID!

    Feb 13, 2013 by
    Rated a Helpful Review
    Pros: Fast, friendly.  Kept me informed of progress of the application.  Always returned calls promptly
    Cons: Waited 2 long 2 contact QuickenLoans.  Wasted months 4 big name bank 2 write loan.

    Summary: QuickenLoans claims they are "Engineered to amaze",  let me tell you without a doubt that they live up to their word!  I just refinanced a primary mortgage and a HELOC loan with them.  I rolled them both into one loan with a lower interest ... read more

  • Quicken loans refinance 30 year mortgage

    Feb 13, 2013 by
    Not yet rated.
    Pros: Fast, efficient.
    Cons: Almost too fast, don't have much time to think things over.

    Summary: Very fast and easy to work with. Total process from inital phone call to closing was 3 weeks. Very Quick communication and responses at first. As the process moved along it was harder to get a response to emails. Yes you can call if it's really ... read more

  • Quicken Loans presented a good and plesant experience for obtaining a loan

    Feb 13, 2013 by
    Rated a Helpful Review
    Pros: Easy process.  Documents can be uploaded and checked as they go through the process.
    Cons: None, per say.  It was an overall good experience.

    Summary: We chose to re-finance with Quicken Loans.  The process was easy.  The people whom I dealt with on the phone were pleasant.  Whenever I had a question and I tried to talk to someone about the status of my loan, I was able to get through ... read more

  • Quicken Loans Customer Review

    Feb 13, 2013 by
    Rated a Helpful Review
    Pros: The MyQL tool.
    Closing at home / my convenience.
    Flexibility to accommodate my travel schedule.
    Cons: None really.  It was slightly challenging articulating special circumstances beyond the standard data requests.

    Summary: This review is in reference to the cutomer experience that I had while working with Quicken Loans to refinance my condo.  Overall I had a very easy and quick process.  I was the only impedement to the process completing even sooner (due to my ... read more

  • Excellent Experience

    Feb 13, 2013 by
    Rated a Helpful Review
    Pros: Courteous employees, good customer service.  Excellent turn around time for us.
    Cons: They will contact you alot to keep you informed.

    Summary: I contacted Quicken for our FHA home loan.  I loved how quickly we closed (30 days from offer to signing).  Anytime I had questions my lender was available with a response within hours.  I'd recommend them to anyone. They called almost ... read more

  • Quick refinance

    Feb 13, 2013 by
    Rated a Very Helpful Review
    Pros: MYQL site was a great feature.
    Cons: Requested closing near my home but initial closing address was far away. 

    Summary: I refinanced my home using Quicken recently.  The overall process was fairly smooth.  There were no surprises or long delays.  The reps were professional and available during the evenings for any discussions needed.Being able to ... read more

  • My Quicken Experience

    Feb 12, 2013 by
    Rated a Helpful Review
    Pros: I felt like a high priority customer, instead of just one of hundreds! 
    Cons: No cons to report about Quicken; would definitely recommend them to anyone I know! 

    Summary: My Quicken loan specialist contacted me regarding an opportunity to refinance my home.  He outlined all the details and got me going right away.  All of the people who worked on my home refinance were courteous and very knowledgable.  Each ... read more

  • Quick and Efficient Mortgage Refinance

    Feb 12, 2013 by
    Rated a Helpful Review
    Pros: The representative provided efficient service and processed our loan in a short period of time.
    Cons: We did not experience any cons during the refinancing process.

    Summary: We contacted our lender to lower the finance charges on our current mortgage.  Since we have been with the company for over ten years and have never had a late payment we thought it would be advantageous to stay with the same company.  The ... read more

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