Quicken Loans

Pros: Good at BS
Cons: Very dishonest

After being ripped off $500 by Quicken Loans I have nothing good to say about them. In my opinion they are extremely dishonest and once conftroted about their high closing costs, fees and points they'll want to get rid of you. There is no discussing it. ...

Pros: Customer Service really was the best
Cons: None

I needed to work on refinancing my house.  I had contacted a few banks online and no one ever contacted me back.  I kind of hesitated to fill out the info on the Quicken Loans site.  But I had been putting off refinancing.  I filled ...

Pros: They were speedy, accurate, and provided what they promised.
Cons: they seemed to be a little bureaucratic in getting through the process.

Working with the talented people at Quicken Loans made our re-fi easy and successful. Our initial telephone call was answered swiftly and resulted in the start of a nice relationship. We were pleased to be able to email in virtually all of the necessary ...

Pros: Solved my problems, kept me informed, great rates, very professional
Cons: My loan was quickly sold, but I expected that - not a big deal.

I wanted to take advantage of the recent drop in rates and refinance my mortgage. I had planned to stay with my current mortgage holder, but Quicken Loans' rates were significantly better. Also, my Quicken Loan advisor Steve acted like he sincerely ...

Pros: I appreicate not having to go into an office to get this done.
Cons: It was a little bit overwhelming trying to figure out what all those documents meant.

The entire Quicken team was great to work with. I was a bit skeptical at first. I questioned why Quicken would want to refinance my home loan and not charge me anything? I guess it wasn't too good to be true after all, because that is exactly what ...

Pros: My loan was a lower interest rate
Cons: My settlement charges were higher and money promised back I never got back. 

My experience with Quicken Loans  Ryan K........ski would have been a good one except he decieved me on a few ocassions concerning a $500 refund I was going to receive 3 days after settlement and never did. He said his wording of the ...

Pros: Online account viewing.  great service and sales team
Cons: NONE

Quicken loans made getting a mortgage an enjoyable experience.  Michael McClure and Ty Washington really took great care of us throughout the entire process.  they stayed in constant contact to let us know what was going on.  I would ...

Pros: Great web site.  Competative Rates. Responsive Customer Service.
Cons: None.

I refinanced my mortgage from IndyMac bank to Quicken Loans in March of 2009.  From application to closing, I found the eniter Quicken Loans experience as positive as one could reasonably expect it to be.I'm self employed.  ...

Pros: Fast processing; prompt at returning my phone calls and answering questions; convenient
Cons: Agents were pushy did not always look out for my best interest. 

From my experience, there are definitely some pros and cons to using Quicken Mortgage.  They had god rates and were prompt contacting me and expediting the paperwork.  However, when I saw my credit report and noticed some errors, I voiced it to ...

Pros: Good rate and they honored what they said. 
Cons: Limited communication. No Documents in advance.

I have bought many homes now, but this was my first refinance.  Overall, they were great.  There were a few times where I was unimpressed....they made some errors that caused me to close on the last possible day to not loose my loan rate (such ...

Pros: Their speed, accuracy, and their efforts to go above and beyond.  They were professional throughout.
Cons: They did an exceptional job and went above and beyond. 

Overall, the service we received from Quicken Loans and our officer, Brian D' Angelo and his staff was incredible.  They kept up up to date every step of the way and stood true to their word.  We had no surprises.  I would recommend them ...

Pros: very fast, professional, easy to understand process with constant communication
Cons: $400 start up fee not refunded as promised. Just tell us that, we are adults.

In May 2009 my husband and I decided to take advantage of the low refinancing rates for our home.  I found QuickenLoans.com just by surfing and felt comfortable giving some basic information online after checking with the Better Business ...

Pros: Quality People, Prompt Service, No closing costs.  They make it a very comfortable process.
Cons: Rate was not the best

Overall I would have to characterize my experience in using Quicken Loans for the refinancing of my property in Pennsylvania as quite positive. Other than possibly not getting the most favorable rate, I did not have any non-positive experiences. The ...

Pros: The knowledgeable and professional staff. They were accessible and responsive to all my questions. 
Cons: Initialrate offered had to be adjusted last minute because of the type of dwelling.

Since the year 2000, I've bought 3 homes and have refinanced a couple of times. The mortgage application and refinance process is something that I never looked forward to. It was long and drawn, requiring me to complete hundreds of pages ...

Pros: This was almost too easy!!!  These guys are the best!
Cons: Other then what I listed above, don't have anything negative. 

My husband and I decided to make some improvements to our home and use some of our equity to pay for it.  As a veteran, I knew I would qualify for a VA loan.  Every lending company I called did not even bother to ask if this was an option, ...