Quicken Loans

Pros: They were speedy, accurate, and provided what they promised.
Cons: they seemed to be a little bureaucratic in getting through the process.

Working with the talented people at Quicken Loans made our re-fi easy and successful. Our initial telephone call was answered swiftly and resulted in the start of a nice relationship. We were pleased to be able to email in virtually all of the necessary ...

Pros: Customer Service really was the best
Cons: None

I needed to work on refinancing my house.  I had contacted a few banks online and no one ever contacted me back.  I kind of hesitated to fill out the info on the Quicken Loans site.  But I had been putting off refinancing.  I filled ...

Pros: My loan was a lower interest rate
Cons: My settlement charges were higher and money promised back I never got back. 

My experience with Quicken Loans  Ryan K........ski would have been a good one except he decieved me on a few ocassions concerning a $500 refund I was going to receive 3 days after settlement and never did. He said his wording of the ...

Pros: Solved my problems, kept me informed, great rates, very professional
Cons: My loan was quickly sold, but I expected that - not a big deal.

I wanted to take advantage of the recent drop in rates and refinance my mortgage. I had planned to stay with my current mortgage holder, but Quicken Loans' rates were significantly better. Also, my Quicken Loan advisor Steve acted like he sincerely ...

Pros: This was almost too easy!!!  These guys are the best!
Cons: Other then what I listed above, don't have anything negative. 

My husband and I decided to make some improvements to our home and use some of our equity to pay for it.  As a veteran, I knew I would qualify for a VA loan.  Every lending company I called did not even bother to ask if this was an option, ...

Pros: very fast, professional, easy to understand process with constant communication
Cons: $400 start up fee not refunded as promised. Just tell us that, we are adults.

In May 2009 my husband and I decided to take advantage of the low refinancing rates for our home.  I found QuickenLoans.com just by surfing and felt comfortable giving some basic information online after checking with the Better Business ...

Pros: Very competitive interest rates, excellent customer service, and online friendly company.
Cons: A lot of documents to sign, but I am sure that's the usual refinancing process.

We have recently refinanced our mortgage with Quicken, and we are very happy that we chose them as our new mortgage company. There were many other companies out there for us, but we heard a lot of good reviews about Quicken (and they had great interest ...

Pros: Fast processing; prompt at returning my phone calls and answering questions; convenient
Cons: Agents were pushy did not always look out for my best interest. 

From my experience, there are definitely some pros and cons to using Quicken Mortgage.  They had god rates and were prompt contacting me and expediting the paperwork.  However, when I saw my credit report and noticed some errors, I voiced it to ...

Pros: Good rate and they honored what they said. 
Cons: Limited communication. No Documents in advance.

I have bought many homes now, but this was my first refinance.  Overall, they were great.  There were a few times where I was unimpressed....they made some errors that caused me to close on the last possible day to not loose my loan rate (such ...

Pros: The knowledgeable and professional staff. They were accessible and responsive to all my questions. 
Cons: Initialrate offered had to be adjusted last minute because of the type of dwelling.

Since the year 2000, I've bought 3 homes and have refinanced a couple of times. The mortgage application and refinance process is something that I never looked forward to. It was long and drawn, requiring me to complete hundreds of pages ...

Pros: Their speed, accuracy, and their efforts to go above and beyond.  They were professional throughout.
Cons: They did an exceptional job and went above and beyond. 

Overall, the service we received from Quicken Loans and our officer, Brian D' Angelo and his staff was incredible.  They kept up up to date every step of the way and stood true to their word.  We had no surprises.  I would recommend them ...

Pros: Online account viewing.  great service and sales team
Cons: NONE

Quicken loans made getting a mortgage an enjoyable experience.  Michael McClure and Ty Washington really took great care of us throughout the entire process.  they stayed in constant contact to let us know what was going on.  I would ...

Pros: Quality People, Prompt Service, No closing costs.  They make it a very comfortable process.
Cons: Rate was not the best

Overall I would have to characterize my experience in using Quicken Loans for the refinancing of my property in Pennsylvania as quite positive. Other than possibly not getting the most favorable rate, I did not have any non-positive experiences. The ...

Pros: Knowledgable broker
Easy forms
Email notices of status
Cons: Too many 'non-quicken loans' paraphanalia in the mail after closing.

I had been struggling over the correct time to refinance my 30 year fixed rate mortgage (6.11%) to a 15 year fixed mortgage. Several mortgage companies were contacted for rates and program choices that best fit our situation. The mortgage broker at ...

Pros: Ease of application processLack of any pressure tacticsEnthusiasm and availability of Jason Acord
Cons: Loan showing only George S. Bukowinski as holder. Must add Ann M. Bukowinski as holder.

Overall we had a very positive experience with the process, the way we were approached and the way our questions and concerns were handled throughout the "shopping" and decision making phase of the process.Our mortgage had been with GMAC -- as are ...