Quicken Loans

Pros: We were very pleased that refinancing took so little time and with very little effort.
Cons: However I am bothered that Quicken had sold our mortgage to Chase immediately.

We were very pleased that refinancing our home took so little time and with very little effort. The closing went well and quickly also. It was nice to be able to close in our own kitchen too. Our Loan Officer was knowledgable and very helpful as ...

Pros: Very quick-17 days from 1st contact to closing. Easy documentation-friendly people
Cons: Nothing bad happened to me.

Despite an other company's mortgage broker telling me that Quicken was the joke of the industry, I had an excellent experience. It all went pretty much as my loan guy said it would, with the exception that the Notary who came to my house to get our ...

Pros: Very friendly and personalized, customized website was very useful
Cons: Changed loan refinance pricing at end with no regards to initial offer.

The various members of Quicken were very helpful, particularly the support and closing team.  They were all very helpful and professional when there were questions along my refinance process.  Andrew, sales representative was very approachable ...

Pros: Friendly, efficient, knowledgable
Cons: Co-borrower's username/password did not work so she could not e-sign.

I had a great experience at Quicken Loans overall, for my refinancing.  The loan process overall was smooth, efficient, and friendly.  Kayla was my loan officer and she was very knowledgable about the product.  In addition, she showed ...

Pros: All the information was gathered and processed quickly and efficiently.
Cons: The loan agent was rather aggressive at first, until I commited to his company.

I recently completed a refinance of my mortgage through Quicken Loan. It was all done via the internet and email. It was a great experience and I would recommend this company to others who are looking for a refinance. I did have other loan companies call ...

Pros: Wonderful customer service experience.  Prompt service, especially during this time of rampant remortgaging.  
Cons: Really none.  Great Experience!!!

I found quicken loans after filling out a form on a generic website, and 3 or 4 companies called me.  They asked me some questions and said I seemed to meet the qualifications to continue if I was interested.  I started the process, and they ...

Pros: Great Interest Rate.
Paul Conway - Loan Rep
Cons: Ramille Wright
Horrible response from underwriting & documentteams
Documentation teams
Don't work with title companies

My experience with Quicken Loans was a 50/50 experience. Paul Conway my loan rep, was great. He always answered my questions and got back to me in a timely manner. My underwriter was HORRIBLE. I think this place all depends on who you get. I would ...

Pros: Efficient
Great customer service
End to End process
Good price
Cons: Dealt with a lot of different people during the process

I recently went through Quicken Loans to consolidate my first mortgage and a home equity loan into a single 10 year fixed rate mortgage.  The process was painless and mainly handled through a combination of quick phone calls and on-line ...

Pros: Convient and processed quickly.  No running around to sign papers
Cons:  I had to mail an overage check to The Title Source Company.

    The process of refinancing with Quicken Loans was painless.  Except for the chore of gathering together pay stubs, and insurance policies, which I would have had to do with any company that I had gone with, it was a very easy ...

Pros: Friendly and helpful staff. Good communication. Very eager to help us with the process.
Cons: The process is dreadful. You can't avoid that but, financially, it's definitely worth it.

We were looking to refinance and had two terrible experiences with two other companies. It completely turned us off to the idea of refinancing, even though big savings were involved. Quicken did not present any of the obstacles and hidden fees the other ...

Pros: Easy, quick, very reasonable costs.
Cons: Absolutely none!

After an exhaustive two go rounds and six months trying to refinance with our then bank, Wells Fargo, I finally emailed Quicken Loans and received an email reply within 10 minutes and a phone call within the hour.  Anthony Markiewicz, the mortgage ...

Pros: Quick... Professional... Courteous... Do research before you call Quicken Loans, rate is the best!!!
Cons: Taxes and other escrow items are not discussed until final paperwork is ready.  Raises costs.

Quicken Loans is the best name I could ever think of for this company!  The loan process with Quickenloans.com could not possibly be faster or easier.  My loan expert, James Taveggia,could not have been any more pleasant to work ...

Pros: Friendly, helpful, up-front, flexible, professional and just great people to deal with.
Cons: None. 

Where to start? I decided to use Quicken as I had heard about the nightmares people were experiencing with home loan approvals with banks.   From the get-go, I was introduced to Lee Burnstein, who was quite simply fantastic. I live overseas, ...

Pros: Very responsive. Excellent web site with easy access to my loan portfolio.
Cons: I honestly can't think on any "cons" to report.

Due to the recession and housing market woes, the media had been reporting that mortgage refinance loans were hard to get. I had some credit card debt and a second mortgage that was at 7%, so a consolidation loan was needed. I saw that the loan ...

Pros: The loan transaction was handled professionally by the VP.
Cons: The initial high pressure salesman with mercenary ethics.

Initially my wife and I had a bad experience with a high pressure salesman using guilt and misinformation to push through a package with unacceptably high closing costs and small bottom line savings. As an example, the salesman tried to convince us that ...