Quicken Loans

Pros: Very friendly and personalized, customized website was very useful
Cons: Changed loan refinance pricing at end with no regards to initial offer.

The various members of Quicken were very helpful, particularly the support and closing team.  They were all very helpful and professional when there were questions along my refinance process.  Andrew, sales representative was very approachable ...

Pros: We saved over $250 a month!
Cons: It took a little longer than planned to close.

We just refinanced our house through Quicken Loans.  It was a good company to work with and we were very satisfied with the outcome. Our loan officer was amazing to work with and the entire team at Quicken Loans was quick, responsive, and very ...

Pros: Quick process, fast closing, friendly assistance, great communication/availability, great low rate.
Cons: Some fees were high compared to other banks.

When I was refinancing my home loan, I shopped around for various banks to see where I could get the best rate.  Kerrianne Mackin was the agent assigned to my loan and was great to work with.  She was able to take all of my information over the ...

Pros: Efficient
Great customer service
End to End process
Good price
Cons: Dealt with a lot of different people during the process

I recently went through Quicken Loans to consolidate my first mortgage and a home equity loan into a single 10 year fixed rate mortgage.  The process was painless and mainly handled through a combination of quick phone calls and on-line ...

Pros: Fast and all done in my own home with my fax machine. 
Cons: None.

I really wanted to take advantage of the low rates and combine my first and second mortage into one.  I first went with Countrywide....who, had my first already and after $385.00 and thirty days of leading me on, sent me a letter saying my ...

Pros: prompt response time, professionalism,honest,great follow up,Ron was wonderful to work with!
Cons: none i am completely satisfied and will recommend Ron and quicken loans to everyone!

i was referred to quicken loans and Ron O'Connor by a fellow colleague of mine. at the time i was working with a few mortgage companies trying to get multiple quotes. after 2 weeks working with several companies, and Ron i decided i would do business ...

Pros: The whole loan process was very fast!
Cons: We were lied to and did not get our $500 back at closing!

We had called around to different mortgage companies and decided to go with Quicken Loans. We were told we didn't have to pay anything out of pocket and would close within a month which sounded great to us!! We did close VERY fast but had to pay $500 ...

Pros: Initially prompt at responding to calls and providing information. Good rates. knowledgeable staff.
Cons: Required payment upfront, before TIL. Not good at listening. Too many calls to reslove issues.

Choose quicken loans from information gathered at various web sites.  Initially prompt service. Initial processor was very informative and helpful. They were not quick to listen to cxoncerns, and often rude and arrogant in the process.  As we ...

Pros: We were very pleased that refinancing took so little time and with very little effort.
Cons: However I am bothered that Quicken had sold our mortgage to Chase immediately.

We were very pleased that refinancing our home took so little time and with very little effort. The closing went well and quickly also. It was nice to be able to close in our own kitchen too. Our Loan Officer was knowledgable and very helpful as ...

Pros: fast closing
very competative rates
Cons: trouble getting in touch with agent at times

Prior to refinancing in April/May of 2009, I had never heard of quicken loans.  However, I came to find out they have been in the lending business for quite awhile.  Once the process of refinancing was underway, things moved very ...

Pros: good rates
efficient process
easy closing
siginificant savings on monthly mortgage payments
Cons: i did not experience any "cons". 

i found my home refinancicng experience with Quicken to be quite painless.  the rate that i got was far better than any other rate i was able to get.  in fact, when i mentioned the rate i was quoted with Quicken to other lending organizations, ...

Pros: Very quick-17 days from 1st contact to closing. Easy documentation-friendly people
Cons: Nothing bad happened to me.

Despite an other company's mortgage broker telling me that Quicken was the joke of the industry, I had an excellent experience. It all went pretty much as my loan guy said it would, with the exception that the Notary who came to my house to get our ...

Pros: They quickly responded to our interest in refinancing our home loan.
Cons: They didn't have a good plan in place for sending documents. 

Overall we had a good experience.  I chose quicken loans because they were very quick at replying to e-mail and answered questions immediately.  I am glad we used quicken because they thoroughly explained the loan process and quickly began the ...

Pros: All the information was gathered and processed quickly and efficiently.
Cons: The loan agent was rather aggressive at first, until I commited to his company.

I recently completed a refinance of my mortgage through Quicken Loan. It was all done via the internet and email. It was a great experience and I would recommend this company to others who are looking for a refinance. I did have other loan companies call ...

Pros: Wonderful customer service experience.  Prompt service, especially during this time of rampant remortgaging.  
Cons: Really none.  Great Experience!!!

I found quicken loans after filling out a form on a generic website, and 3 or 4 companies called me.  They asked me some questions and said I seemed to meet the qualifications to continue if I was interested.  I started the process, and they ...