Quicken Loans

Pros: Everything was timely. Numbers were exact. We never left the house. .
Cons: None!!! Wish we could have met Keith in person to thank him!

We were so pleased with our refinancing with Keith Gerard from Quicken Loans. He was very patient with our many questions. Everything he said was exactly true at closing. We got a great rate and this refi helped us to have about $400 more a month. ...

Pros: Fast, great rates, online submissions, accessible loan officer, continuous point of contact through the process
Cons: No face-to-face contact

We did a fair amount of rating shopping when we were looking for a home loan on our new house.  We knew that we would be pushing well into the jumbo range given the cost of the house, but we thought we could get by with just 20% down and not 25% or ...

Pros: Helpful employees
Freandly service
Eazy to reed closing papers
Cons: SLOW, SLOW. Tell me upfront what to expect. DO NOT tell ne storry.

I call Quicken loan and in one day I call Quicken loan and in one day I were approved for refinancing of my house. Bob work with me on interest rates and were able to find the comfortable solution. At this time he promised me two weeks no hassle closing. ...

Pros: Great place to get a loan, I would recommend it to everyone.
Cons: I have no complaints at all, they delivered on everything they said

I need a loan quickly to close on an investment property and my bank was hassling me and would not give me a loan in time even though I had enough money in my account to pay for the loan more than twice. Quicken was able to refinance my home in less than ...

Pros: Fast loan process.  At the same time they made sure I understood everything.
Cons: I was sent emails/automated phone recordings for things I had already completed.

Jason Cole was very good at helping me with everything I needed.  I felt that things were handled professionally but also with a personal touch.  He knew who was calling before I said a word and always greeted me nicely.The whole ...

Pros: Easy, knowledgable staff, quick
Cons: None that I know of

I just recently completed the loan process with Quicken Loans to refinance my home and this was my second experience with them.  I was looking to see if I could improve on my already good rate and roll up a second mortgage to lower my overall outgo ...

Pros: Convient and processed quickly.  No running around to sign papers
Cons:  I had to mail an overage check to The Title Source Company.

    The process of refinancing with Quicken Loans was painless.  Except for the chore of gathering together pay stubs, and insurance policies, which I would have had to do with any company that I had gone with, it was a very easy ...

Pros: Fast professional service, easy to get paperwork to and from Quicken Loans.
Cons: Unable to talk to my loan processor but the "team" was awnsered all questions

My experience refinancing with Quicken loans was great. The personal kept me well informed as to what was going and what I needed to provide to close in a timely manner. The complete process was less the 30 days. The team approach taken by Quicken Loans ...

Pros: Conveniently scheduled closing to be in our home.
Cons: Additional documents needed to be signed after closing, but the notary came to us again.

The Quicken Loans team and refinance process was just about the most efficient financial decision we've made.  Everything was handled by phone, or email and the final closing documents were signed in the convenience of our own home.  The rate ...

Pros: Quick, painless, online, papers signed in my home.
Cons: I'm not great at operating the computer.

I started shopping around for a good deal on a refi of my home mortgage.  Quicken loans responded right away to my query, and Craig Kimble came up with a great interest rate plus I was able to obtain the extra money I needed to add a greenhouse to ...

Pros: Very responsive. Excellent web site with easy access to my loan portfolio.
Cons: I honestly can't think on any "cons" to report.

Due to the recession and housing market woes, the media had been reporting that mortgage refinance loans were hard to get. I had some credit card debt and a second mortgage that was at 7%, so a consolidation loan was needed. I saw that the loan ...

Pros: Sean made this whole process an easy one!
Cons: I can think of none!

This was not the first time I have refinanced on line but it was my first time using Quicken Loans. I have to admit, I was not looking forward to this process based my previous experience. However, this turned out to be a very enjoyable process, ...

Pros: Prompt.  Attentive.  Complete in all details.  Precise.  Patient and polite.  Knowledgeable.
Cons: Home inspection:  hard to schedule with all the other re-fi's being done nowadays. 

My wife and I decided it was time to refinance our small home on 3/4 acre in Federal Way, WA.  Went through LendingTree.com...decided to go with QuickenLoans because they 1) provided figures up front and 2) called twice to ask if I understood ...

Pros: Application, loan closing, customer service
Cons: Selling off loan immdiately to another lender

Obtaining a home refinance loan through Quicken Loans was by far the easiest home loan process I have ever been through. Their staff is very thorough and seemed to follow through on everything that was promised. benefit.We first applied to ...

Pros: Easy to do and everyone I had to talk to/deal with was very nice
Cons: Nothing..

We used Quicken Loans to refinance and Corey helped us out very much. We told him what we wanted and he gave us two options. We discussed and did which was right for us. He did not only give us options, but was very honest and straightforward. Thank you ...