Quicken Loans

Pros: Online convenience, lower rates, good customer service.
Cons: Seemed like a lot of "fees" in the refinance.

My husband and I had a primary home mortgage and had also taken out a home equity loan a few years ago to help pay for some home improvements we had done to our house. We contacted Quicken Loans to see about a possible refinance of our primary home ...

Pros: Everything was electronic!  They worked with e-mail scans and FAX's which was easier for me!
Cons: Had to deal with several people would have preferred a single agent

Using Quicken Loans for my refi was a very painless experience with everything done online.  The only time I had to meet with anyone was at the closing and that was with a Notary Agent at my house.The closing costs were cheaper than other ...

Pros: Great rates, always recieved answers from all of my questions.
Cons: I wish they did car loans as well.

I was a little sckeptical at first, Alan Manley put me at ease from the the start. Alan and the staff at quicken loans were always available if I had any questions, comments and concerns. They took the time to make sure I understood each step of the ...

Pros: Customer service, knowledge, availability
Cons: none!

I blindly contacted Quicken for an online quote after seeing an advertisement when I first entered the market for buying a new home.  After submitting some information about myself and my finances, I was connected with mortgage specialist Vinay ...

Pros: Low Interest rate. On-line convenience. The Process was very easy. It was also quick.
Cons: I honestly can't think of any cons at this time.

I was very pleased with the customer service I received from Quicken Loans. The process was easy and convenient. I have recommended them to family and friends. They kept in contact with me during the whole process. They were even helpful with a problem I ...

Pros: None worth mentioning.
Cons: Everything else that I mentioned. 

I had my first experience with Quicken loans and I compare it to my first experience with a pushy timeshare salesman. There are many similarities.Timeshare people collect a deposit so you won't leave once they start applying the pressure.  So ...

Pros: Quick, Easy and very smooth.
Cons: Can't think of any.

I wanted to refinance my house and had a hard time getting the bank that carried my mortgage to return my calls about my options.  I got online and found some good rates with Quicken.  I will admit I was a bit skeptical about refinancing my ...

Pros: None.
Cons: They are con artists with answers for EVERYTHING!

If you are thinking about doing business with Quicken Loans, don't. The main reason is that Quicken bankers are trained VERY thoroughly to NOT disclose information, create a situation where people must make a decision to choose them (ideally) on a ...

Pros: Very friendly and knowledgeable. Did exactly what they promised.
Cons: Absolutely none.  The whole team was great!

I really aprreciated the quality time that was spent by the Quicken Loans Team on my loan.  It made me feel as if I were the only customer they had and appreciated my business.  This is the 2nd time I have refinanced with Quicken Loans and ...

Pros: Prompt service was outstanding.
Cons: I personally had no bad experience to speak of.

Hello, my name is Brandy and I recently purchased a home with the help and overwhelming assistance from Quicken Loans.   The entire process from day one of the application while talking to Jason Ver Hoven over the phone and giving all of our ...

Pros: Ease of application. Closing is done at your home at your convenience.
Cons: None for me.

I used Quicken Loans to refinance my residence a couple of years ago and found the process to be very simple. Most of the application was done through the internet and I did not actually ever have to leave my residence to complete any phase of the ...

Pros: Very efficient process, closing was quick.
Cons: Higher costs than others

Was very happy with the entire process from start to finish.  Was extremely impressed with the actual closing time.  It took all of 15 minutes and the amount needed at closing actually matched the quote.  This was the first time in five ...

Pros: The speed of the process, the rate, the no hassle process. 
Cons: That the home insurance amount was to be the same as the loan

This was for a 30 year fixed mortgage refinancing at 4.75 percent.  I was surprised at how fast the process was and how quick and painless it was to close.  Doing things via e-mail allowed me to do this while at work (I am a teacher with no ...

Pros: All forms can be sent and signed online except final signing done in your home!
Cons: We never got to meet Erin and Al face to face - what great people.

We were looking to refinance our mortgage. Our current rate was through the roof and was soon to change to an adjustable rate. We had already received letters from our current mortgage company that our rate would be going even higher. We had tried ...

Pros: Quick and easy with their electronic systems. Competetive rates.
Cons: Electronic system may confuse non-tech folks. Didn't like the quick sell to another company.

My experience with quicken loans for my refinance was overall pretty good. I was very surprised and pleased with how web/tech savvy their process was. Most forms and documents were digital and I could even sign them digitally. Only the actual closing ...