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by eromanov , Jul 05 '09
Pros: Refinancing process is very easy.
David is very responsive and very knowledgable.
Cons: N/a
We recently refinanced our house with Quicken Loans. Our agent was David Stanczak. Our friend has recommended him to us and he said he was very pleased with the way he handled refinancing process. I was a little worried about going through the ...
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by merritt42 , Jul 05 '09
Pros: SAVINGS, ease of/minimum amount of paperwork, easiest closing ever, interest rate, best people
Cons: Honestly? none And this was a first for me!!
There is the nuts and bolts of refinancing. You go online. You compare rates and terms. You work out whether or not it is in your best interest to refinance based on how long it will take to pay for itself, what the total costs are, ...
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by denver_diva , Jul 05 '09
Pros: Quicken Loans lives up to their reputation fullfilling my needs as a busy working mother.
Cons: The process still took 7 weeks.
I was on the fence about refinancing my home since I had a low interest rate already. I was monitoring financial news and saw a drastic drop in interest rates on 15 year loans. I quickly checked local rates and Quicken Loans had a low ...
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by a_cantabrigian , May 13 '09
Pros: Abe Baydoun, Promptness, Clarity, Instant updates via Web/email.
Cons: None.
It started with a terrible experience trying to refi with Wells Fargo that took 3 months and in which they managed to bungle everything. We stopped the process with Wells and I called Quicken and spoke with Abe Baydoun. Abe was really great ...
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by brian742 , Jul 04 '09
Pros: Very flexible to meet specific needs; Andrew was very knowledgeable, really went the extra mile.
Cons: I was very happy with Quicken Loans and Andrew Williams (x60493). Give them a shot.
I had been looking to refi for over a year, and couldn't find anyone to work within my restrictions. I ran across a Quicken Loans ad, and decided to give them a shot. I spoke with Andrew Williams (x60493), my loan officer, about my exact ...
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by jkernsrn70 , Jul 10 '09
Pros: None
Cons: Dishonest and untrustworthy mortgage specialist.
We went with Quicken because the company was referred to us by our real estate agent. The process went smoothly at first, but once into the final review by underwriting we had one headache after another. We didn't even close on time!!! ...
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by ozsimon , Jul 10 '09
Pros: Good rates and comparable closing costs.
Fast closing.
Convenience of online application and payments.
Cons: I can't think of anything major.
The refi experience with Quicken Loans was fast, easy and we got a great rate. Although the closing involved a team of people in different places it all came together without a hitch.After our initial contact, the sales guy in the beginning kept ...
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by revkjb , Jul 10 '09
Pros: Agents returned calls promptly, curteously, and were knowledgeable regarding practical information and recommendations.
Cons: I prefer face to face interaction usually.
When making the decision to refinance my home loan, Quicken Loans was the company that seemed to be most interested in helping me to attain my monthly payment goal. There were several conversations with the loan officer before the final documents ...
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by andyschill , Apr 12 '09
Pros: Customer Service
Website
Signature Capture
Follow Up Skills
Organized Paperwork
Numerous Options
Professional
Personable
Efficiency
Cons: Some information requests can be confusing
I was skeptical using the internet (versus using my local banks) to re-finance my home but found Quicken Loans extremely knowledgeable, friendly, and efficient. I did my homework prior to using Quicken Loans since there are so many internet ...
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by chesimus23 , Jul 13 '09
Pros: You could get a good interest rate.
Cons: Frustration, misrepresentations, poor communication, dealing with multiple people telling you different stories.
My wife and I recently re-financed our home with QuickenLoans. At first it all sounds great. You talk to an advisor on the phone and they say we'll figure out right here what your payment would be and that's all you will owe. Then they ...
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by doorkicker , Jul 25 '09
Pros: Fast process. Nice Quicken Loans pens to keep Good rate. The 1-800 number.
Cons: closed without knowing where to send payment. Too much Junk Mail!
I started looking to re-finance my home with a web search for the phone number of my local bank. From there I somehow ended up requesting to be contacted by Quicken Loans, when I thought I was requesting my local bank to contact me. No biggie, I am ...
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by sbworry , Jul 20 '09
Pros: Customer service. negotiation for a good interest rate was a smooth process.
Cons: A few things they said I needed to send them, ended up not needed.
I started a web search for a good interest rate to refinance my house mortgage. I received numerous responses, yet I could tell right away that the quicken staff knew the mortgage world. There was an immediate level of trust as they always followed ...
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by crgeorge03 , Jul 20 '09
Pros: good website, best rates, least amount of fees
Cons: over estimated amount that I was saving
I had a pretty positive experience with quicken loans. Their process for apply for refinancing was pretty easy and did not require a lot of work on my part. The person assigned to my loan was very informative and helpfull, ensuring I ...
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by alliand , Jul 15 '09
Pros: From beginning to the end of the process was competent and courteous .
Cons: Initially, frequent visits to the Quicken website with alot of printing documents.
We bought the product to lower our interest rate on a mortgage we had with another bank. I believe the product is called a fixed-rate mortgage.We loved that Quicken took it upon itself to clear up a legal issue with the ...
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by esscubed , Jun 13 '09
Pros: Convenience, fast turnaround, very little hassle and promises kept.
Cons: Had to fax lots of paper - tax returns mostly.
I e-mailed Quicken Loans off a web ad and was called back within a day. Everything that they promised to do, they did. We got a very competitive rate and we closed very quickly. We dealt with 3 or 4 different people and the handoff was quite good, as ...
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