|
|
|
1.
|
I'm having technical difficulties. How can I find out if something out of the ordinary is occuring with the Epinions system?
|
| |
Regular system status updates are posted in the Member Center.
Top of page
|
|
2.
|
I can't sign in because of 'cookie' problems.
|
| |
In order for members to use the Epinions.com site, cookies must be turned on. To do this, consult the Cookies help documentation for your particular browser.
Top of page
|
|
3.
|
I can't do any of the following: register, sign in, rate products, trust or block other members, or see the spell check results.
|
| |
All of these features require that you have Javascript enabled on your browser. If Javascript is not enabled, consult the documentation for your particular browser.
Top of page
|
|
4.
|
I can't sign in through my Web TV Plus account.
|
| |
Epinions.com does not support Web TV at this time because Web TV has limited support for cookies.
Top of page
|
|
5.
|
I can't access Epinions.com.
|
| |
If you are completely unable to access Epinions.com, it is likely that your browser version is too old. Epinions.com does not support any browser version below 4.0, e.g. Navigator 3.1, etc. The most common symptom of this problem is getting one of the following two errors in
your browser:
- Request header field is missing colon separator.
- ;USPON=memberID
- Bad Request
- ; USPON=memberID
To upgrade your browser we suggest downloading the latest version of Netscape Navigator or Microsoft Internet Explorer.
Top of page
|
If you think there might be a problem with our site, first check for system status updates at the Site Status details before reporting a problem you may be experiencing.
|
