U-Haul

Pros: Trucks readily available, inexpensive daily rate
Cons: A little dangerous if you have no experience driving large vehicles

Over the past weekend, I moved myself and my three children from a two-bedroom apartment into a house we just purchased last month.

I had every intention of doing this move without any professional help at all. My cousin lives a few hours...

Pros: cheaper than others, many dealers
Cons: slow trucks, poor customer service

Moving is a real pain, regardless of how far you are going or how much furniture and belongings you have. In my last few moves I have been fortunate enough to have professional movers do all of the heavy lifting for me. However, the last move that I...

Pros: Cheaper for short moves, good trucks, reliable, more locations nearby
Cons: more costs for not filling up gas tank and bringing truck back late

Over the years I and my family have used U-Haul almost exclusively for moving big loads or moving to a new home but I have used a couple of other moving companies including Penske ...

Pros: cheap price but it doesn't save you $$, you get what you pay for
Cons: bad customer service, untimely manner of mechanical failure to fix problem

As my fiancé and I pulled into our apartment complex to park our car, we noticed the big U-Haul...

Pros: umm.......
Cons: Where should I begin?

My family and I were moving from Wisconsin to Arizona. I had went on line and checked out truck rentals, and it was either U Haul or Ryder. I picked U Haul because they had more room for cargo in their 26 foot truck. I made a reservation on line ...

Pros: FREE ROOM AND MEALS!
Cons: Vehicles unreliable, customer service unresponsive.

U Haul may not be the most popular rental company, but let me tell you a story--the story of how U Haul saved our butts.

In 1994, my husband and I decided to pack it all up and play Beverly Hillbillies. We rented a 26 foot truck, packed two...

Pros: Locations, easy to rent, too easy, anyone with a licence can rent a huge truck
Cons: SEVERE SAFETY ISSUES; unsafe trucks, loose hitches, will leave you stranded, terrible roadside service

UPDATE 31 August 2004!!! The nightmare continues. U- Haul called us again (!) This is pretty much 4 weeks after that death trap broke down. This time it was the local office. They said that they do not have their truck and we are getting charged for ...

Pros: I had a confirmed reservation
Cons: But they had no truck

I wrote this review in hopes that you do not have the experience that I and many, many others have h ...

Pros: None
Cons: Plenty work for them

If you are calling on U Haul then you probably couldn’t afford the Starving Student Movers. I have had several associations with U Haul and none of them have been entertaining.

I hate to move – bottom line. All the packing, loading,...

Pros: One nice rental agent...
Cons: Where do I start?

Ever wonder how certain companies can continue to stay in business when they provide such deplorable products and service? Well, it's a direct result of consumers like myself who never learn their lesson.

My experience with U-Haul began in...

Pros: Comfortable, easy riding truck
Cons: Well the price of course!

My main concern with U-Haul trucks is that they are clean and run. When we moved back to northern Indiana from a town 150 miles away, we realized we would have to procure one for the removal of our household goods. I thought calling three days in advance...

Pros: made our move easy
Cons: air conditioner broke in truck

In reading through many of the reviews on U-Haul I have seen many horror stories, and although I do not doubt that they are totally true, I feel that I must share my experience with U-Haul because overall I was pleased and had few problems.

My...

Pros: It's over
Cons: Everything is awful: service, help, trucks, the people, the policies...

I planned to move from Blacksburg, VA to Charlottesville, VA (a 2.5 hour trip) on June 6-7, 2002. I had set up friends to help me move, etc.

More than a month ahead of time, I "reserved" a 17' U-Haul truck to pick up on the morning of June 6th...

Pros: The trailer ruined the transmission on a car that I hated
Cons: Every single part of my experience was MISERABLE.

If I can dissuade ONE person from ruining their move by using U-HAUL, that will be the biggest pro to my experience.

First of all, don't trust their price quotes. My $400 move turned into a nearly $2000 nightmare.

I planned on...

Pros: Cheap
Cons: You get what you pay for and less.

When my Air Force bound son found an apartment last week near Langley Air Force Base in Virginia, he called me for help. I got in touch with Uhaul, first on your website and then by phone (I believe I was directed to call the Harrisburg, Pa. regional offi ...