Highest Rated Review by the Community
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Jun 01 '00
Pros: Affordable vs. professional cleaning, with professional results! Great customer service too.
Cons: Lots of filling and emptying required.
Summary: Last weekend I finally broke down and rented a Rug Doctor steam cleaning system from our local Safeway to tackle the carpets in our house. We own a dog and faithfully vacuum our house a few times a week, but I was sure our dog had tracked in hidden dirt ... read more
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Aug 23 '11
Pros: none
Cons: sends strong electrical shocks that it hurts if used.
Summary: Do not purchase the Rug Doctor. I purchase my machine brand new 15 months ago and after only 5 home uses it stopped spitting out water. After Rug Doctors suggestion on how to fix the problem they claimed was re-priming the pump. Which ... read more
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Sep 03 '10
Pros: They'll save you a few bucks, unless they ruin your rugs.
Cons: If they ruin your rugs, you probably won't be compensated.
Summary: I rented a brand-new (eight hours on the meter) wide-track rug doctor to clean my Pottery Barn and Crate and Barrel rugs, four altogether, and they left deep, permanent grooves in the rugs. The Pottery Barn rugs in particular, which were a bit more ... read more
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Jun 13 '10
Pros: took all the stains out
Cons: heavy heavy heavy
Summary: So , my bf and I decided to rent a rug doctor from safeway this weekend because it was super nice out, and thought it was a perfect day to get a nice big clean done. I thought it was awesome we had borrowed my moms a month before and didnt really get the ... read more
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Oct 01 '09
Pros: * Easy to use
* Savings over commercial services
* Multiple uses: cars, upholstery* Very, good results
Cons: * May be heavy for uses or to take up and down stairs
Summary: First, I must tell you I got into renting this machine by 'accident' and discovered how great it really is!Background:I organized a 'work day' at our church, with one of the jobs being cleaning the VERY dirty carpets. We had ... read more
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Sep 08 '09
Pros: Cheaper than hiring professionals
You're in control
Relatively easy to use
Cons: Heavy
Can't get under furniture
Soap and anti-foaming agent are expensive
They leak
Summary: I've been renting rug doctors for years. They are heavy and clunky. And carpet cleaning by its nature is a lot of work. Still, the main thing that keeps me renting is it's up to me how clean I want to get my carpets and the amount of ... read more
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Jul 25 '09
Pros: Easy to rent. Easy to follow instructions. Worth the time if you have it.
Cons: Lots of filling and emptying. Tank only holds about 2 gallons.
Summary: So I needed to get my carpets cleaned before my mom arrived for her first visit to our new house. Now, I have 4 kids and 3 dogs...yes, I know. Between kids, dogs and the monsoon season of Arizona...my carpets looked horrible. I have a 5 ... read more
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Jun 08 '09
Pros: Really works! Carpets look brand new.
Very inexpensive to rent, compared to hiring professional carpet cleaners.
Cons: A little heavy.
Summary: We recently had some work done in our basement, and after it was all done there were big dark stains on the light beige carpet. The stains included ordinary soil tracked in from outside, and old red paint dust that had chipped off when replacing ... read more
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Jun 04 '09
Pros: I have no idea!
Cons: Leaves excess water; Soured my carpets! Poor concept in general!
Summary: The Rug Doctor is NOT A STEAM CLEANER. I used one for the first AND last time. I have rented and used carpet / steam cleaners in years past. I have experience with a variety of carpet cleaning machines. I have also had my carpets professionally ... read more
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Oct 06 '08
Pros: Works to well remove stubborn stains. Cleaner smells fresh.
Cons: Unit is heavy. Emptying waste water can become annoying.
Summary: I rented the Rug Doctor for $25, $4 for the upholstery attachment and $11 for the cleaner. I was very satisfied with the cleaning power, versatility and overall performance. After just one pass I could see the brightness of my carpets and the yucky color ... read more
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Apr 17 '08
Pros: Easy to use, cleans really well.
Cons: You have to empty and refill the tanks a lot.
Summary: We actually bought one of these machines after renting them many times. We live in an area where is rains A LOT and with three boys two dogs a cat and a ferret, our carpets really suffer! We have nothing but good things to say about the way the Rug ... read more
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Jan 26 '08
Pros: It worked for about 20 min, and worked fine then, but otherwise it sucked.
Cons: The spray didnt come out, wasted about 2 hours of my life total, and $50
Summary: I got a rug doctor from the local safeway. I followed the directions exactly as stated, checked to make sure all the hoses were attached, but nothing worked. I have never used a cleaner before so i was not entirely sure what was supposed to happen. But ... read more
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Jun 05 '05
Pros: Good Power.
Cons: Heavy, inefficient, very difficult to handle, very limited operational flexibility.
Summary: Although the machine has a good power to clean this is about all. Its design was looking for easy, simple and efficient operation but it did not achieve any of that. The following are the problems that I found cleaning my carpets at home with The Rug ... read more
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Sep 09 '00
Pros: Great machines
Cons: Poor management
Summary: I am a Rug Doctor rental center in Illinois. I have had nothing but trouble for the last 6-8 months trying to get someone to service my account. Almost every time a rep comes in, it's someone different. I call the office and they act like they are doing ... read more
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May 19 '00
Pros: Very clean carpet
Cons: The cost of a one-time rental is high
Summary: Never - Ever let a relative borrow your steam cleaner! Especially one that lives over two hours away from you!
I just learned this the hard way. I don't say this because my sister-in-law was reckless, or broke the cleaner. In fact, it ... read more
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