Highest Rated Review by the Community
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Jul 18 '00
Pros: Great warranty service, saves on water and soap
Cons: Cost
Summary: When my husband told me that this was the washer and dryer set he wanted, I about lost it! Did you see the price tag?!? It was twice the cost of the other sets we looking at!
Well, I let him have his way, but I was mumbling all of the way home ... read more
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Mar 20 '07
Pros: water saver, detergent cups, drum light, max extract
Cons: expensive
Summary: I have used the maytag neptune for over a year now and I can't imagine changing to any thing else. I love the front loading. It's really easy to move the clothes from the washer to the dryer. The drum light is a great feature. It's really quiet. I ... read more
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Dec 04 '05
Pros: Maytag Reputation???
Cons: Very disappointed... Complete waste of Money!!!!!
Summary: I Purchased a New Neptune almost six years ago. Last week I became Maytag Happy by throwing this top dollar piece of mold in the dumpster at the local land fill. Everything I've read that sheds a negative light on the MAH4000 is true.I knew the ... read more
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Mar 18 '05
Pros: Looks great, easy to use
Cons: the mold, the failed controler AND motor AND door latch AND door seal...
Summary: I thought this was the ultimate washing machine and paid the hefty sales price because it was a Maytag and it would never need repairs. I was very happy for the first year. Then the mold started. The Maytag people told us to rinse the machine with ... read more
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Nov 03 '04
Pros: RINSE DISPENSER
Cons: TOO MANY PROBLEMS
Summary: Purchased this "wonderfull" frontloader 2.3 yrs. ago. Well It has been out of commisssion for the last time. This last time consists of circuit board, door, and most of all the COST$$$$$ After being the proud owner of a "FRONT LOADER" the new ... read more
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Jul 08 '04
Pros: Reduces water usage and drying time.
Cons: Very expensive purchase, and expensive repairs likely to follow. Large items get very twisted.
Summary: I purchased this machine in August, 2000, for the low water usage, large capacity, and it was supposed to be easier on clothes. In general I was pleased with the machine for the first 3 years I owned it. Clothes come out clean and take less ... read more
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May 23 '04
Pros: Seems like a great washer to the uneducated buyer.
Cons: Poor design allows mold to grow inside machine.
Repairs are very expensive.
Summary: My wife and I chose this washer and matching dryer for our new house in 2000. Over the past 4 years, a strange odor developed inside the washer. Maytag suggested running dish washing crystals and some bleach through a hot water wash cycle. They even ... read more
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Apr 19 '04
Pros: appearance
Cons: water not draining well, mold, odor, spots on clothes - LOUSY CUSTOMER SERVICE!!!
Summary: at first i was pleased with the capacity of this washer (although i don't find it holds as much as advertised). we have only owned it 2.5 yrs and we are having trouble with the spin cycle - it leaves the clothes soaking wet. what we are most ... read more
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Dec 15 '03
Pros: Uses less water, Quiet wash cycle, looks nice.
Cons: Noisy spin cycle, unreliable, expensive, rips clothes, leaves soap residue.
Summary: My wife and I have used a Maytag Neptune washer and dryer since they first hit the market about 5 years ago. The first thing I noticed was my long sleeved shirts and jeans came out tightly twisted in little pretzel shapes. So tight that the wrinkles ... read more
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Nov 10 '03
Pros: Quiet operation when the washer is working [if its working].
Cons: Design flaws and parts unavailability make for a very frustrating experience.
Summary: My Neptune Washer and Dryer were purchased because they were supposed to be the best in class. They replaced a Kenmore set which was 10 years old but still functional. The washer needed service within the first 6 months, the water pump had failed. Maytag ... read more
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Aug 31 '03
Pros: Sleek design and good water saver.
Cons: Too flawed for the price. Seven service call in under three years.
Summary: I bought this machine based on Maytag's reputation and the need to have a water saving machine. ... read more
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Aug 08 '03
Pros: $300 Rebate from my Water and Electric Company for owning it.
Cons: Expensive, poor customer service, takes forever to wash and WILL break down on you.
Summary: My wife and I bought the Neptune Washer and Dryer in January of 2000 after being highly recommended ... read more
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Jul 23 '03
Pros: Quiet, something different and attractive
Cons: Leaves water in bottom that smells over time
Summary: Purchased our machine because we thought it would: 1. Do a great job getting clothes clean, howeve ... read more
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Jul 15 '03
Pros: I don't have any pro's!
Cons: extend warranty is terrible, never runs right, more problems than it is worth!
Summary: UPDATE: The reason I bought the maytag neptune was my husbands Aunt told be how wonderful it was and ... read more
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Jun 18 '03
Pros: Okay for first 9 months
Cons: Poor Quality
Uses much more water than advertised
Summary: Early in year two the struts, springs, two of the electronics boards, drum, and front seal had to be ... read more
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Jun 08 '03
Pros: It cleans well when it is working well.
Cons: To Damn Many!!!
Summary: We have had our machine a little over 3 years and it has broken down 3 times or had to have an update put in.We didn't find out about the update from Maytag. It came from a repair man. Each break down including our last one had to do with control boards. ... read more
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