Interland

Interland

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  • 5 Years with Interland – A Detailed Review

    Jul 03 '05
    Pros: variety of plans, many help options, Linux or Windows servers, Web Trends statistical reports
    Cons: Windows servers not as stable as Linux servers

    Summary: Five years ago, a wonderful friend gave me a gift. She knew my picture book for children was due for publication, and she decided that I needed my own domain. Since she was using Interland, my friend bought me a domain name and a year’s hosting with ... read more

  • Company Is Worthless Based On My Experience

    May 04 '07
    Pros: None
    Cons: World's worst online support system. Overpriced. Automatic renewal broken for weeks.

    Summary: I use them simply to register domain names. I was originally with Web.com, then Interland bought them. Interland are most incompetent web company that I have ever had the misfortune to become involved with. All of my domains have automatic renewal, ... read more

  • email nightmare

    Jan 26 '06
    Pros: Lousy service. No telephone support.
    Cons: Horrible service. Arrogance and ignorance mandatory for working at this company.

    Summary: We have a simple web page hosted by Interland. It has ONE email link which for 2 years worked fine. 3 months ago and 4 phone calls later we still cannot get email to forward to a new email address. We are not confused about the new email ... read more

  • First level support can be a crap shoot

    May 13 '05
    Pros: Better the devil I know . . .
    Cons: Random quality for phone help; A maddening support ticket system

    Summary: I've used Interland by default since I was involuntarily migrated from Hostpro. I later added two websites because I wanted to avoid learning another provider. I've designed and uploaded websites using both Frontpage and Macromedia, and found that ... read more

  • Avoid Interland

    Oct 19 '04
    Pros: Hardly any.
    Cons: Tech support absolutely sucks.

    Summary: We are longtime customers and are changing as fast as we can. Numerous outages in last 2-3 months, each requiring a 30 second fix that takes 5-10 hours to complete. Tech support staff are clueless and can only escalate problems by email. Meantime, ... read more

  • The absolute *worst* service provider.

    Mar 29 '04
    Pros: There are NO pro's to Interland! I cannot even think of one single thing.
    Cons: Nonexistent customer service, employees do not care, bad management, unfriendly, unprofessional.

    Summary: Don't be fooled by the professional website - it's an illusion that hides the true reality of non existent customer service with employees AND managers that simply *do not care*. It is as plain and simple as that. Support tickets stay unresolved, no ... read more

  • Me: Interland Sucks So Bad.....

    Jan 21 '04
    Pros: Take your money freely.
    Cons: Everything you could complain about found here at Interland.

    Summary: You: How bad do the suck? Me: They suck so bad any Mom & Pop hosting company can beat their service. Here’s my story. They bought out the hosting company that I had. I was using this hosting company to resell accounts. Service immediately went ... read more

  • Do not host with interland

    Nov 10 '03
    Pros: The only pro thing about interland is not to use them.
    Cons: The only con thing about interland is not to use them.

    Summary: I Started having problems with interland on 11/05/03. My site was down. I called them and they said the tech people didn't know when it would be back up so i did a little looking around and found this from the head of interland security it's from Computer ... read more

  • Avoid Interland!

    Sep 23 '03
    Pros: price
    Cons: reliability, service, tech support, their attitude, customer lack of service

    Summary: Stay away from Interland! The price might be reasonable, but they've become another one of those companies that's too large to do much of anything. The tech support is terrible. Level one might as well be an automated system where you press 1 for ... read more

  • Dump interland Now

    Jan 24 '03
    Pros: works sometimes
    Cons: extremely poor customer "service"

    Summary: We have been using Interland for about 4 years. Service at first was great - account rep knew us - never had a problem. since spring of 2001 gets worse each day. Had a server hacked - we found out when FBI called us. We were still in the ... read more

  • Bogus Billing Charges

    Dec 12 '02
    Pros: Hosting seems fairly reliable. Cheap.
    Cons: Customer is always wrong.

    Summary: In the first quarter of this year, Interland acquired Tri Web Hosting. I had an account with Tri Web, which I canceled about that time. My web site was deactivated in March, but Interland continued to bill my credit card. I asked them to refund my ... read more

  • Avoid this beast

    Nov 27 '02
    Pros: Price
    Cons: Customer Service, Tech Support, Uptime

    Summary: I signed up for a two year hosting agreement with this company. After 12 months into the contract I was sent an e-mail that they were discontinuing my service but they would gladly let me stay for 4 (FOUR) TIMES the money per month. They would not ... read more

  • Screwed 3 times

    Aug 05 '02
    Pros: still looking for some
    Cons: poor service, fraudulent billing. No appreciation for long time customers

    Summary: 1st time screwed, their fault. Here’s the deal. I started out with Interland when they had just started. For example, my user id was 131. I signed up for their basic account ($20 a month) and used it to host a basic page for a web presence. ... read more

  • Avoid their long-term contracts

    Jul 27 '02
    Pros: None
    Cons: Server downtime and elusive, incompetent tech support.

    Summary: They have the most blatantly careless tech support teams I have experienced. They are difficult to reach, don't respond quickly and are eager to lie. Email servers went down frequently and stayed down for extended periods of time. Mail was ... read more

  • Interland is not a honesty company

    Jul 12 '02
    Pros: No pros!!
    Cons: They charge me on service I don't want without my authorization.

    Summary: I used a hosting service called "9Net"(I am not sure since it's long time ago) which is out of business for my personal site two or three years ago. I stopped using it since the site is no longer "accessible" since last year. And I don't realy ... read more

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