Pros: Low Cost Hosting with basic services Cons: Bad Service.
No Redundancy.
Unaware of problems.
Management that hides.
No escalation.
I have a shared hosting plan with OLM and regret ever moving my domain there. Our service is DOWN AT LEAST ONCE A WEEK. Their support people say they have to shut the server down to clear out old processes. Amazingly enough, whenever our server ...
Pros: Web page / service reliability, customer service Cons: Essentially no spam protection, Problem if first level customer service can't answer question.
I have had my main domain hosted by OLM for several years now. The things I like about OLM: 1. Reliable hosting. My web page almost never goes down. It's a little more expensive then some other places, but I don't have to worry about the page going do ...
Pros: A whopping set of features for very reasonable prices! Cons: They refuse to obey federal law concerning e-signatures.
I've been with OLM for a few years, right after they opened their doors, I think. OLM has been a great company to host a small website with, but I also host our church website with them and have had several issues that (still) remain unsolved. They are ...
Pros: Great service, great pricing, responsive, great deal for the money, fast set up Cons: Setting up account options & extras is confusing, they need a better manual.
We have several domains hosted by OLM. We have been using them for several years now.
Originally, we had 2 domains hosted with a different company. Due to an error on their part we had some major problems so I decided to shop around.
...
Pros: Cheap Cons: Uninformed tech support, server downtimes, email relay server listed in SPAM databases
I switched to OLM from Hostway a little over a month ago. I chose them based on their features (I needed Miva, PHP, MySQL, and shell access) and their cost. Since moving, I have had more problems than I did at Hostway (whom I also left for various...
Pros: Great Services and Great Prices, Now Includes Micro Accounts Cons: Doesn't Have Interface for My clients to use.
Through looking around at different resellers packages. OLM is by for the most for the money. I have been with them for almost 2 years and they have been there for when I need something. OLM is always increasing the reseller plan to include more space...
Pros: Reliable and a lot of services Cons: Customer Service can be Frustrating
I've got a Reseller's Account with OLM, I've had this acount for 4 months and previously had a regular account for 6 months. I'm a CGI programmer using mySQL so I have generally tested the full features of this hosting service.
Pros: Cheap service. Tech support is very good when they answer their phones. Cons: Reliability is absolutely poor at best. I wouldn't recommend running a business on their servers.
I suffer at least 2 down-times a month. Everytime I report this, I am either told that my server needed to be rebooted, or there was nothing wrong with it and the problem was on my end, even though I had connectivity with the entire outside world except my websites URL. The downtimes run from 30 minutes to 3 hours. Seemingly this is their pat answer for any failure.
The most recent call reporting attempt on a down server on their 800 number was a recording telling me that my call couldn't be completed. I tried their direct line and another recording stated they were not accepting calls at this time.
I'm curous how they are going to explain away this issue on a system reboot or insinuating the problem is on my end.
Pros: They answer the phone if their servers are working. Cons: They do not know when the servers are down.
It's hard to find a hosting company that is worse than OLM for at least shared accounts. They were good from 1997 to 2003. Not so good after that. Foreign people now answer the phone and they do not know as much as the old people.
Pros: Techsupport was helpful IF you get the right person and IF they even answer phones. Cons: Everything else!!! They are REALLY BAD.
I am currently a customer and plan to change web hosts as soon as possible.
Their servers go down frequently. Whenever a server is down my settings and available services are reset. I have to call them, inform them of the problem, wait for tech support to fix it.
My site has been inoperable for the past 7 days and after hours of being on the phone with tech support things are ALMOST working properly. The most important database I have is still not working correctly.
Tech support does not return phone calls when they say they will.
Durring the last week when my site was down, tech support stopped answering phone calls due to "technical dificulties".
Pros: Many PHP-based 'Power Tools',osCommerce, MySQL, PHP Cons: Overall bad and unreliable service. Missing links in osCommerce admin, missing FAQ in support center.
The services of OLM.net are the worst I've ever experienced.
It all went wrong from the very beginning, when OLM.net assigned the wrong IP address to my account, thus making it impossible for me to log into my control panel or even to access my website. This was followed by incidents of server outages or slowdowns. OLM.net's site(s) seem incomplete and several links are missing. The osCommerce option is incorrectly installed and required change of permissions before it can be used propperly.
Customer service / Tech Support generally takes days to respond when a support ticket is opened, and the option to submit the request to a Quality Control department is nothing more than a scam.
Hifonics Olm-2412 12" 4800 Watt Car Audio Subwoofer Customer Service: All E-mails sent to us through ebay will be responded directly to the E-mail address you have registered with Ebay.All E-mails will ...
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