Pros: Great service, great pricing, responsive, great deal for the money, fast set up Cons: Setting up account options & extras is confusing, they need a better manual.
We have several domains hosted by OLM. We have been using them for several years now.
Originally, we had 2 domains hosted with a different company. Due to an error on their part we had some major problems so I decided to shop around.
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Pros: Reliable and a lot of services Cons: Customer Service can be Frustrating
I've got a Reseller's Account with OLM, I've had this acount for 4 months and previously had a regular account for 6 months. I'm a CGI programmer using mySQL so I have generally tested the full features of this hosting service.
Pros: Great Services and Great Prices, Now Includes Micro Accounts Cons: Doesn't Have Interface for My clients to use.
Through looking around at different resellers packages. OLM is by for the most for the money. I have been with them for almost 2 years and they have been there for when I need something. OLM is always increasing the reseller plan to include more space...
Pros: A whopping set of features for very reasonable prices! Cons: They refuse to obey federal law concerning e-signatures.
I've been with OLM for a few years, right after they opened their doors, I think. OLM has been a great company to host a small website with, but I also host our church website with them and have had several issues that (still) remain unsolved. They are ...
Pros: Web page / service reliability, customer service Cons: Essentially no spam protection, Problem if first level customer service can't answer question.
I have had my main domain hosted by OLM for several years now. The things I like about OLM: 1. Reliable hosting. My web page almost never goes down. It's a little more expensive then some other places, but I don't have to worry about the page going do ...
Pros: Cheap Cons: Uninformed tech support, server downtimes, email relay server listed in SPAM databases
I switched to OLM from Hostway a little over a month ago. I chose them based on their features (I needed Miva, PHP, MySQL, and shell access) and their cost. Since moving, I have had more problems than I did at Hostway (whom I also left for various...
Pros: Low Cost Hosting with basic services Cons: Bad Service.
No Redundancy.
Unaware of problems.
Management that hides.
No escalation.
I have a shared hosting plan with OLM and regret ever moving my domain there. Our service is DOWN AT LEAST ONCE A WEEK. Their support people say they have to shut the server down to clear out old processes. Amazingly enough, whenever our server ...
Pros: VPS product is great. Some techs are excellent. Cons: Support ticket system is terrible.
Long hold for support.
Sales support is pretty poor.
I've been working with OLM for just over a year. I currently have about 50 domains hosted on a VPS. I suppose they are better than most (not saying much about others ;-) but I have had my ups and downs. Support is touch and go. Sometimes you get someone good, sometimes not. Hold time lately has been terrible (10-45 minutes). Sales support is pretty poor. The main reason why I'm still with OLM is basically they don't suck too bad. Would I recommend them to someone else? Probably not, especially if your looking for Miva Merchant support. Being a Linux novice, I love working with the VPS. It's a great way to learn since you can do a lot via the control panel (Ensim) but sometimes you have to dig in and get dirty with SSH.
Getting WORSE Every Month!! by websterphreaky ,Mar 26 '05
Pros: Reasonable prices for various full featured plans. Cons: Too frequent outages, servers problems and terrible SPAM software, long phone waits
AS I write this, I've been on hold for over 35 minutes waiting to talk to tech support to find out why our domain and ALL of our email is DOWN AGAIN for the SECOND TIME in 30 days!! We've been with OLM for two years and GONE are the online Tech Chat, most of the Phone Tech support can BARELY SPEAK ENGLISH and phone waits are getting worse and worse!
AS others have said, the Tech people are pretty CLUELESS and emails I've gotten are nearly unintelligable with 3rd World English! If you're SUPPOSED to be in New England, have coherent English speaking Techs!
Pros: They answer the phone if their servers are working. Cons: They do not know when the servers are down.
It's hard to find a hosting company that is worse than OLM for at least shared accounts. They were good from 1997 to 2003. Not so good after that. Foreign people now answer the phone and they do not know as much as the old people.
Pros: I like the control panel Cons: Unreliable servers
Bad Customer service
Lots of Spam and Viruses
The company I work for has a dedicated server with olm and we are ALWAYS having problems with them. We get so many complaints about spam, and we have downtime and mail problems almost every week.
Also, the tech support is not very helpful. We wait on hold about 10 or 15 minutes to talk to some one and they are usually not very knowledgeable. Sometimes if there is an ongoing problem we will hear a different explanation from every person we talk to.
Hifonics Olm-2412 12" 4800 Watt Car Audio Subwoofer Customer Service: All E-mails sent to us through ebay will be responded directly to the E-mail address you have registered with Ebay.All E-mails will ...
Hifonics Olm1612 12" Car Subwoofer Audio Stereo Sub Customer Service Phone: 1-877-275-4434 Hours: M-F 8:30-5:30 CST HIFONICS OLM1612 12" CAR SUBWOOFER AUDIO STEREO SUB NEW Product Code: OLM1612 The Hifo...
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