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magicJack Online Service

magicJack Online Service

Overall service rating:  Store Rating: 3.0
Reviewed by 32 customers
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Showing 1-15 of 35 reviews Page 1 2 3 - View all   Next
Date Rating
Overall Rating:Store Rating: 2.0
 

Uneven service from this device

by zerotsm, Dec 15 '09
I got the MagicJack because there was no other VoIP provider with a rate of only $19.95 a year (that's after the initial payment of $39.95 plus shipping which includes the hardware and one year of service).  The device is a cute USB dongle that has ...
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Overall Rating:Store Rating: 5.0
 

MagicJack is well worth it! Glad we bought it.

by cliff5550, May 06 '09
We have had MagicJack as our only landline for several months and have had NO problems. One minor glitch when I set it up was quickly and politely taken care of with a brief contact with their tech support rep. Even with that, the entire time from ...
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Overall Rating:Store Rating: 4.0
 

Magicjack has been reliable, clear, and a bargain at $20

by ricktulsa, Feb 20 '09
I bought the Magicjack in May 2008 after being transferred to Tulsa, OK from Houston, TX.  The reason was to stay in contact with my family, and especially with my 87 yr. old Mother who is not in the best of health.  As far as I'm concerned, ...
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Overall Rating:Store Rating: 5.0
 

Magic Jack Hidden Costs? Is It All It's Cracked Up To Be?

by cas23, Jan 04 '09
When I heard about Magic Jack (www.magicjack.com) I was definitely intrigued. I mean, where else can one get "FREE" Long Distance & Local calls for about $20/month? What is MagicJack? MagicJack is small little device about 3" in length that ...
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Overall Rating:Store Rating: 5.0
 

Completely satisfied, exactly what it claims to. Just follow the instructions and it works perfectly.

by ivorybow, Oct 17 '08
I have had MagicJack now for a month and I am very satisfied. I see some negative reviews around the net due to unhappiness with customer service, but it seems from reading the complaints, they seem not to be patient enough to follow instructions, don't ...
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Overall Rating:Store Rating: 2.0
 

Magicjack - not ready for prime time!

by austindegroat, Oct 07 '08
I bought a magiJack from their online store after reading their promotional material amp; several positive testimonials about its ease of use and simple setup. Ordering was a snap, and the shipment arrived faster than I expected.This morning, I ...
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Overall Rating:Store Rating: 1.0
 

Online service is the worst...they will stall,instead of replacing a faulty item.

by tinkerbeans, Sep 03 '08
Buying may be easy,but,it is not what the media made it out to be,and try not to get help. my next step is the BBB...I had purchased this thinking ,great,end of high phone bills...and it worked,for a short time,when I wrote,because well,there is no ...
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Overall Rating:Store Rating: 1.0
 

Utter piece of crap!

by xhlb69x, Aug 28 '08
I found out about magic jack through my sister in law (who bought one as well) & she had me convinced to ditch Vonage because I'd only have to pay $20 a year for the same kind of phone service through magic jack. I was perfectly happy with ...
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Overall Rating:Store Rating: 1.0
 

NO CUSTOMER SERVICE THAT I CAN FIND.

by suzannadavi, Aug 07 '08
3 devices purchased with a visa card (not debit card) and all charges went through the same day despite promise of 30 day trial before being charged which could have really caused me a problem if I had been near my limit as I have been at times in the ...
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Overall Rating:Store Rating: 2.0
 

Actually it's "customer no service" my magicjack number 615 530-0033 , not working

by mauricehyoung, Jun 13 '08
Sale was fine, delivery good, service does not exist, it's impossible to speak to a human, the live chat is a joke,as information provided by the Live Chat person, is not followed upon, executed. My Name is Maurice H Young and my magicjack phone number ...
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Overall Rating:Store Rating: 1.0
 

Absolutely Horrible

by moda1224, Apr 25 '08
This company has absolutely no customer service skills. My grandmother died the day I ordered it so I cancelled it online with a live chat person. That person was awesome, unfortunately he had no clue what he was doing and my order still went through. ...
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Overall Rating:Store Rating: 4.0
 

Installation a pain, but now works great .

by MarhefkaR, Feb 14 '08
I've had the Magicjack two weeks now, and love it. It arrived, well packaged and in only 3 or 4 days. The voice quality is superb. I purchased a Philips CD445 phone with 6.0 DECT technology. I felt that their frequency technology would enable the ...
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Overall Rating:Store Rating: 5.0
 

Easy, great product

by robinscampo, Jan 15 '08
Magic Jack has a great site and better yet a great product. The site was easy to find and very easy to get around. The ordering and check out process was secure and very easy. I found exactly what I wanted, ordered it, and received it about four days ...
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Overall Rating:Store Rating: 4.0
 

High marks for device. Customer Service needs huge improvement

by mattd241, Jan 14 '08
MAGICJACK REVIEW I don't write reviews that get too heavily on the technical side of a product mainly because I'm not all that savvy on tech. Does it work and if it does, is it worth the cost? I stumbled across MagicJack while surfing the net. How ...
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Showing 1-15 of 35 reviews Page 1 2 3 - View all Next