Thoroughly confused now. I am trying to read the appropriate continuing saga of the bugs. Seems like each thread has a link to another. :(

I do have a question.
Have certain name brands been removed from epinions?
I ask because all of my Craftsman and Black & Decker reviews are no longer linked to H&G category and cannot be found by searching for the product.

To top it off... my Spectricide bug fogger review has a "no category" bug too.

Will one bug report cover all? Or should each product have a report filed?

Please help. I am pretty clueless at this point.
RC

Yes, it helped. Thank you.
I thought this bug thing was so big that it ate my bug killer review. :p

Big thanks!
RC

Okay, also, I didn't see this addressed.

http://www.epinions.com/hmgd/show_~recent_content

It says no reviews in the Just In's ... so I can't rate H&G for Advisor stuff?

Help :)

Also, when I rate Beauty reviews (B&W they are now listed in) my Blue tag doesn't show up ... but I see other Blue tags on the review just fine?

Kimm

I too didn't see my tag in the H & G. But works in most.

I also noticed something strange. Duct tape is in
Home > Business & Technology > Office Supply > Office Supplies.

I'm sure there are others misplaced but not sure if I was to post this here.

Ok, in the first page of toys (http://www.epinions.com/kifm-Toys-All) we have a few different devices to narrow down the toys, but why can't they be narrowed down by brand. I thought I would point this out because that was the main way I went through the catalog before and since it is no longer there as a starter option it makes it harder to navigate. Will this be changed in the future?

Sorry I wanted to get that suggestion in, before I started asking questions.

1. I understand that we do not need to file bug reports on reviews that are not listed under a category on our profiles, but I have a few reviews that seem to have vanished. This is the link I get when I click to go to the review (http://www.epinions.com/search/?submitted_form=searchbar&search_string=&no_results_vertical=all&no_results_vertical_name=&linkin_id=8003929). I haven't found anyway to access the review, should I file a bug report on this? And even if I do, can the review be summoned up, or is it official "gone"?

2. There are tons of duplicates, should we start filing reports on those?

3. There are new listings for many products (along with duplicates) should we try to move our reviews to the new listings or leave them? Essentially are people still going to be able to find my reviews later on down the road and where will they be able to find them easier?

Thanks
Susan

Is there any problem in Movies? I think I lost a review but not sure if it was a review or part of a 10 best list, I mean the movie I reviewed, so I was wondering if anyone else has had a problem in Movies...

How will suggest a product and the Lead program be affected by the change?

Will Leads still be able to make new products available to review?

An example would be FIFA 08 for PS2 which is listed in the 17 search results but isn't available to write about.

Hey, gang, let's all chill on throwing bricks around our little glass shop, okay?

I think I was the first CL to send someone to a bug form when they started a thread early in the morning. That's because Garrett or Andy wrote us while I was asleep and said something along the lines of "We're going to try this tomorrow. Help us keep everything coordinated in one place and file bugs, okay?" So that's what I suggested.

The implication (as many of you who work in IT know) is that you can't have questions on a forum, a wiki, in email and on the actual forms. Sizing all issues in one place allows the operations and development team to set priorities.

After a couple of years of people pounding the site for a search engine, new features are launched. Sorry some don't like it yet. I doubt it will be scrapped. Meanwhile, there are bugs, issues and style preferences. But good Lord, be part of the solution.

File a bug. Save your criticisms until a time when they can be constructive, and you've actually used a working version. Stop worrying about a review or 10 or 50. You know that they are there. You know that it will be fixed. And if not, really, so what? 20 of your reviews disappear. It happens. Anyone remember the notion that reviews wouldn't earn IS after 2 years?

Hang on for the bumpy ride, laugh a little like you stood in line for a roller coaster, and let's revisit it as a community when the ride is over. Standing up in the middle of the ride serves no purpose except to distract the people who need to fix the issues raised in the first push.

I've seen massive upgrades similar to this multiple times this year. I can't think of one where the company's staff - who should have been working on issues - came to member/customer message boards to be alternately questioned, have their work reviewed or castigated.

How about two quick examples from the rest of the world? Google's AdSense reporting was messed up last week. For at least three days, maybe four, the money was right, but not the counts of sites or channels or whatever you had customized. This bug affected tens of thousands of people. There were two (2) Google announcements during that time -- one over a day into the problem that acknowledged there was an issue and a second that it was fixed. That's it. I can't remember if the second message even apologized.

While we're talking about search engines, let's not pick on Google. Yahoo publicly acknowledged this week (after the bloggers outted them) that statistics reported to webmasters in Yahoo's console were wrong. Just plain wrong. They finished with the statement that they would fix things and let people know when it was fixed. [I really enjoyed telling my clients that yesterday since they are part of the metrics I provide them]

Here's a final example. Mozilla patched multiple security holes in Firefox this month. When they did so, they opened up at least five more and had to rush another patch to market. There wasn't even a public statement urging Firefox users to download the patch.

We have it pretty good at Epinions. The team is talking with us. There is linkage to a huge shopping destination. The URLs will help get more visibility, if not more traffic. Known bugs in the SAP process are fixed. Let them fix the thing up before we open with guns blazing.

File a bug that helps them identify issues. Stop saying, "Oh, one more thing...." on the message board. Pull together, huh?

As the one who started this thread, I'd like to thank Andy for his responses, they have been Very Helpful. I'd also like to note that I wasn't trying to start a big drama. At the time I started it, I had no idea that Read Only time had been so extended and hadn't seen Andy's early morning post in that thread. I just woke up and saw that everything was all different and I couldn't find anything.

In any case, it's good to know that the new search has the ability to learn and change with time and that it appears we are, at least, seeing some change toward better search capabilities.

Michelle

Actually, yak, I have been posting pretty much everything in this thread. I ducked into one or two others but I told folks there that I'd be concentrating here.

Sorry you're unhappy with Search. We are aware that the products carried over from the old catalog (the ones with reviews) are not showing up high enough in search. This will even out over time. See my first post in this thread for more info on that.

But without more specific feedback I can't respond to your posting in any further detail, except to say we're not going back.

Michelle - thank you for starting this thread. We knew full well going in that this would be a significant change to the site and that there'd be a transition period with bugs and less-than-optimized search relevance for some queries. I am more than happy to engage you guys and do what I can to smooth the bumps.