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New Search Stuff...
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KMINER Posted: Nov 03 '07,  12:13 pm           
Reviews written: 1004
Member since: Jan 17 '00
moderator in Kids & Family
Post: 158152
RE: New Search Stuff...

Quote: Andyman
Help is on the way. It's in our top 3.


Hee hee - the way you worded that reminded me of Superman ...

do you all come complete with cape? :) Kimm
   
gamblin_man Posted: Nov 03 '07,  12:32 pm           
Reviews written: 402
Member since: Apr 08 '01
moderator in Home & Garden
Post: 158155
RE: New Search Stuff...

Quote: ladyconsumer
Was this issue addressed yet?

I'm thinking about all those poor H&G reviews with no visibility in the "just ins". They won't get to be rated!

Most, but not quite all, reviews in Home and Garden are now showing in that just-in list. The Advisors are quickly catching up and you should see some hats next to your ratings now. It appears that some of the new categories that the SP brought in are not yet propagating to the just-in, though. I know of a couple in Tools and Accessories that are not showing up there. Shop Tools used to have its own just-in lists, but this feature doesn't seem to be available as the categories are merged.

Larry
   
trailhound Posted: Nov 03 '07,  12:44 pm           
Reviews written: 653
Member since: May 21 '04
Post: 158157
RE: New Search Stuff/Categories

Quote: gamblin_man
I know of a couple in Tools and Accessories that are not showing up there. Shop Tools used to have its own just-in lists, but this feature doesn't seem to be available as the categories are merged.
Larry


I just found that out when I posted a review in the Tools and Accessories subcategory this AM. I hope it's re-attached to H&G real soon! -Dave
   
sleeper54 Posted: Nov 03 '07,  2:00 pm           
Reviews written: 496
Member since: Feb 24 '01
Post: 158165
RE: New Search Stuff...

Quote: KMINER
Hee hee - the way you worded that reminded me of Superman ...

do you all come complete with cape? :) Kimm

Reminded me more of Mighty Mouse. And the cape motif would still fit . . ..


. . . ...:justteasingAndyand'theboys'smiliemoment:...



...tom...
.
   
KMINER Posted: Nov 04 '07,  11:36 am (Updated: Nov 04 '07,  11:39 am)           
Reviews written: 1004
Member since: Jan 17 '00
moderator in Kids & Family
Post: 158233
RE: Bubbles ...

I swear I read the whole thread. :)

Hat bubbles. Say in H&G.

I started rating today and my Advisor bubble showed on all reviews but one ... and this review has other bubbles on it, just not mine. It shows I rated but nothing is next to my name ... just on this one review.

Now say Beauty (or the new Beauty).

None of my reviews I am rating are showing my bubbles ... but again, I see other bubbles there.

lol

Kimm

   
Ladysmom Posted: Nov 04 '07,  11:47 am           
Reviews written: 576
Member since: Oct 15 '00
Post: 158235
RE: Bubbles ...

Kimm, you bubble is there. It can be seen by everyone else but you. Another bug that Epinions is working on.

   
sleeper54 Posted: Nov 04 '07,  11:58 am           
Reviews written: 496
Member since: Feb 24 '01
Post: 158237
RE: Bubbles ...

Quote: KMINER
I swear I read the whole thread. :)

Hat bubbles. Say in H&G.

--snip--

None of my reviews I am rating are showing my bubbles ... but again, I see other bubbles there.

lol

Kimm

Ahh. The display of the bubbles, not the earning of bubbles. Got it.

(Of course, after perusing much of the new Food and Drink sub-category, 'bubbles' just brings to mind 'bubble tea'..!!)


Quote: Ladysmom
Kimm, you bubble is there. It can be seen by everyone else but you. Another bug that Epinions is working on.

She must have chosen to 'self-hide' her 'bubble' somewhere. ...:minism:...


...tom...
.
   
KMINER Posted: Nov 04 '07,  1:15 pm           
Reviews written: 1004
Member since: Jan 17 '00
moderator in Kids & Family
Post: 158249
RE: Bubbles ...

Quote: Ladysmom
Kimm, you bubble is there. It can be seen by everyone else but you. Another bug that Epinions is working on.


My bubbles don't love me -- how funny :)

lol - thanks!
   
KMINER Posted: Nov 04 '07,  1:16 pm           
Reviews written: 1004
Member since: Jan 17 '00
moderator in Kids & Family
Post: 158250
RE: Bubbles ...

Quote: sleeper54
Ahh. The display of the bubbles, not the earning of bubbles. Got it.


She must have chosen to 'self-hide' her 'bubble' somewhere. ...:minism:...


...tom...
.


Maybe I should lose the bubble and see if I can find the bubble? lol ... It's Bubble Madness :-)
   
KMINER Posted: Nov 04 '07,  2:31 pm           
Reviews written: 1004
Member since: Jan 17 '00
moderator in Kids & Family
Post: 158253
RE: New Search Stuff...

okay, I am just full of questions today ;)

Everything I am searching for (to bookmark to write on) in K&F is coming up with no previous reviews. Figuring that can't be, I try EPS searching for the Wooden playhouse that we all got to test review, knowing there were at least 6-7 reviews on it. Instead of the link we were told to place the review at, the search brings up

http://www.epinions.com/reviews/Rc2_Playtown_Wood_Family_House


hmm.... what does that mean?

:) Kimm

   
Ladysmom Posted: Nov 04 '07,  3:33 pm (Updated: Nov 04 '07,  3:34 pm)           
Reviews written: 576
Member since: Oct 15 '00
Post: 158256
RE: New Search Stuff...

Kimm,

We have been assured that all reviews are OK after the cateloge merge. Some aren't connected yet with their proper spot. This is another bug and Epinions is working on that, too.

   
anderclayton Posted: Nov 04 '07,  7:51 pm           
Reviews written: 50
Member since: Dec 18 '99
Post: 158280
*laugh*

OK. Every time the idea that the search engine has been fixed I always try "The Others" as my search because I always found "The Other Sister" popped up first.

Good news. This time it didn't. Bad news. I've no clue how the topics were decided upon (*definitely* none are the film I was trying to find) and there doesn't seem to be an easy way to find the actual film.

Wow. I didn't think that it was possible to make the engine much worse. Congrats.

My own simple suggestions: Make words like "the" part of the topic. Shortening a film like "The Terminal" to "Terminal" makes it mean something else entirely than what it was intended to mean. Even "The Crow" becoming "Crow" means something else. Or "Bionic Woman" instead of "The Bionic Woman". I tried putting quotes around my words and the same stupid search came up. I tried doing it isolated in Movies and the search still popped up with something else first. Lives of Others has no "the" in the title.

Stop ditching plural stuff. Not sure if it is still doing it but it was annoying before and still is annoying. Now it is pretty much useless though.

The engine was much better (though pretty bad) before. Never thought I'd say that. Gick.

The idea that the things coming up in search are somehow more popular seems *really* odd considering what I got.

Ander

   
millinocket Posted: Nov 04 '07,  8:58 pm           
Reviews written: 486
Member since: Aug 24 '02
Post: 158284
RE: *laugh*

Quote: anderclayton
OK. Every time the idea that the search engine has been fixed I always try "The Others" as my search because I always found "The Other Sister" popped up first.

Good news. This time it didn't. Bad news. I've no clue how the topics were decided upon (*definitely* none are the film I was trying to find) and there doesn't seem to be an easy way to find the actual film.


Interesting. When I did the same search from the main page, I wasn't at all surprised that the film wasn't in that first page of listings. It's not a new film - I doubt a lot of people are searching for it. The rest of it made sense as being more popular.

On the other hand, when I narrowed the category to "movies", it was listed second - that's a significant improvement.

When the name of a product is as generic as "The Others", you have to expect that you're going to get a lot of results that are not what you're looking for - I like that narrowing works so well.

I like to use something like "Shawshank Redemption" as a test - see what that pulls up. If that goes haywire, we definitely have big problems. Do I get the book, a poster, what? Nope - first listing is for the film. That's good. Everything else is directly pertinent to the film or the story in the book. Also very good.

Next I tried "Love Actually", a thorn in my side for years because it refused to merge or show up properly in search. Now, despite being plagued by a few soundtrack duplicates, the film listing is on the first page of results, you don't have to narrow - and there is no longer a listing for it as a "Movie in Theater". Good again.

Yeah, Movies has problems, but I think this change has potential to be really positive. I'm looking forward to seeing how things shake out as they fix the big bugs.

As far as the rest of the stuff in Movies - I'd be happy to have a thread on the movies board detailing the other issues so that we can put together a nice, coherent, detailed list of what's wrong so the engineers can help us out. They can't read our minds, and it's a big site. If we detail it out, hopefully they can work it through the new system.

So if you're a Movies person, hop over to that message board. I'll start a specific thread to get together the bugs we have ongoing not related to the new search engine. I'll put it all together and submit it.

Sue
   
nc10 Posted: Nov 05 '07,  4:41 am           
Reviews written: 256
Member since: Dec 01 '00
Post: 158311
RE: *laugh*

Quote: millinocket
....When the name of a product is as generic as "The Others", you have to expect that you're going to get a lot of results that are not what you're looking for - I like that narrowing works so well.


Still an opportunity for improvement here, I think. If you search Amazon or Google the movie comes up first. On Ebay, its on the first page of results, at least, but not first item listed.

When I tried searching Epinions/shopping.com's competitors, you get the same "not helpful" results (exactly the same in some cases) that you get from Epinions and Shopping.com. I wonder what it is about shopping site search engines that makes them not work for a product like this. Maybe they rely too much on whats best selling....

   
Andyman Posted: Nov 05 '07,  10:07 am           
Reviews written: 131
Member since: Sep 29 '99
Post: 158337
RE: Clarification for food

Quote: ladyconsumer
Andy, can you address the new (and wonderful) food & drink category. It seems to be under H&G, but it's the restaurant advisors whose tags show up in the ratings.

Also, these reviews don't seem to be in any of the category specific just-ins.

Can you tell us what the ultimate placement of these reviews will be (and when they'll make it to the just-in pages)?


I believe the H&G placement is just an oversight. Seems like a R&G category to me.
   
ladyconsumer Posted: Nov 05 '07,  10:49 am (Updated: Nov 05 '07,  12:59 pm)           
Reviews written: 634
Member since: Jul 11 '05
Post: 158343
RE: Clarification for food

Quote: Andyman
I believe the H&G placement is just an oversight. Seems like a R&G category to me.



So, will they eventually show up in the R&G just-ins? (Right now they don't show up in any of the category-specific just-ins).


Edited to add - OK - this food category is even weirder now. I just noticed an advisor rate on one of my food reviews. And when I saw her name, I thought "Huh - I didn't know so & so was a restaurants advisor". She's not. She's an advisor in both travel and beauty. So one food item gets advised with restaurants, and another with either travel or beauty. Strange!!!
   
Andyman Posted: Nov 05 '07,  1:21 pm           
Reviews written: 131
Member since: Sep 29 '99
Post: 158370
RE: Hits Vs. IS

Quote: berniez40
If my hits are dropping precipitously--can I expect the same for my IS--you know---- a precipitous drop?.....I would appreciate an honest answer if at all possible.


Straight answer: look for some volatility (up and down) in the short term but greater potential overall as we move forward.

I can't get into the IS formula in too much detail here but I will give you some things to think about.

As you know, hits are one component of IS. Others include category and product revenue. Category wise, our old catalog had a lot of old products in these categories, and most products didn't have merchant deals attached to them, and therefore couldn't earn much. With a lot more merchant deals in place now, those have greater potential than before.

When we converted to the new catalog, we carried over all old products that had reviews. If one of these old products had an exact match in the new catalog, we simply moved the reviews over onto the new product. In these cases, reviews wound up on new products with merchant deals that are well-served by the new search. So in the case where your review found an exact match in the new catalog, again, it has greater potential to be seen and to earn than before.

If the product didn't find a match, we still copied it over. But these copied products are not necessarily ranked highly by search, and they don't have merchant deals. So they may earn less and be harder to find. But if it didn't match anything that's currently for sale by our merchants, it may not be a prominent new product anyway. The old search did have a lot of out of date products. And sometimes the wonky logic of the old search showered lots of hits onto certain out of date products. That doesn't mean it was the right thing to do.

The new catalog has more products and more current products. Keep writing and you should see greater potential in these categories from now on. Old reviews, for a variety of reasons, will see some volatility in the short term. Some will benefit, others may be hurt. Much of what we know is based on the way our old search engine worked, and I think we all agree it was irrational a lot of the time. We can't continue to expect exactly the same net effects with a new search engine, nor should we as the old search was admittedly a mess.

And so, historic products and reviews are going to feel strong competition from the new stuff. Competition for hits and IS. Keep writing. I expect you'll have better and better results writing on the new products as time goes by and the new catalog fills out. If you see a better product listing for one of your reviews (one that shows up higher, has an image, etc) then feel free to move your review there. In this way, you can fill any gaps in our matching process and help your reviews perform as best they can.

So the answer is:

1) it will vary a little case by case
2) breaking with the past will cause some short-term pain
3) overall the potential for everyone should be quite improved

Some of this needs time to be borne out. We're still fixing bugs and such. Hang in there through the transition! We made these changes for the long run.
   
Andyman Posted: Nov 05 '07,  1:23 pm           
Reviews written: 131
Member since: Sep 29 '99
Post: 158371
RE: Clarification for food

Quote: ladyconsumer

Edited to add - OK - this food category is even weirder now. I just noticed an advisor rate on one of my food reviews. And when I saw her name, I thought "Huh - I didn't know so & so was a restaurants advisor". She's not. She's an advisor in both travel and beauty. So one food item gets advised with restaurants, and another with either travel or beauty. Strange!!!


It would be great if you could report this with the specifics in an email or a bug report. I can't tell much without seeing the URLs myself. Let's take it to email. Thanks.
   
sleeper54 Posted: Nov 05 '07,  1:33 pm           
Reviews written: 496
Member since: Feb 24 '01
Post: 158372
RE: Hits Vs. IS

Quote: Andyman
--snip--

We made these changes for the long run.

Perhaps your most important point . . .one which should not be lost on the careful reader.



...tom...
.
   
ladyconsumer Posted: Nov 05 '07,  1:51 pm           
Reviews written: 634
Member since: Jul 11 '05
Post: 158374
RE: Clarification for food

Quote: Andyman
It would be great if you could report this with the specifics in an email or a bug report. I can't tell much without seeing the URLs myself. Let's take it to email. Thanks.



I've emailed you... Thanks.
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