Communication? There is the peculiar scattershot and very dubious status report on the morass of searching (not just the massive failures and deterioration of the epinions search engine but the apparent downgrading of epinions in general by/on google).

Now there's no there there (user liaisons in Brisbane, which is not all that far from the place about which Gertrue Stein wrote "there's no there there," Oakland, CA on the sunny side of the San Francisco Bay.

I received information from "management" that we (advisors) are supposed to rate reviews on their quality and leave determing plagiarism to them -- but reporting plagiarism is difficult, and nothing seems to be done about clear instances, so vigilantism will continue, hanging a few newbies plagiarizing themselves along with the miscreants.

And showing epinions rated "somewhat helpful" was a good idea, but encouraging the proliferation of SH "reviews" by 10-4-10 was not. Well... was not, if the company cares about quality, which there is much reason to suppose is a faulty assumption!

One thing I didn't really mention that is a factor in this entire scenario is that you plan ahead by putting things on a project calendar or project plan.

With the SP release, it was on the calendar to be done at a specific time and when done, the next project was scheduled to be worked on. Because of things that happened to our team, the plan couldn't go out in like it was supposed to. We lost resources and there were certain hiccups that were unpredictable.

As a result, we needed far more clean up time than was slotted. But since you have a plan, you move forward to other things, which is why the new product page format is there. That thing was scoped out many months ago. It was just time for it to finally go out.

Basically what I'm saying is that when you see things that happen on the site, there's not always straight line as to when they were started and finished. Engineers don't just stop working on SP bugs and start working on something else. They are working on many things at once including things that the community doesn't see that affect the bottom line.

This is in no way an excuse. I'm just trying to provide a little color to the situation.

I think they have a bulletin board on one of the main pages. You might check it periodically.