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| sleeper54 |
Posted: May 28 '08, 1:44 pm |
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Reviews written: 491 Member since: Feb 24 '01
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RE: what's wrong with being concerned?
Quote: kristinafh --snip--
Mediocrity can be extremely cost-effective for companies.
--snip--
Kristina . . .can I get in on the rights for bumper stickers and t-shirts..??
I think the Epi-guys (gals) would look great holding that banner.
Thanks for the post stating what lots of us have not been able to verbalize one-tenth as well...
...tom...
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| Penguinlady |
Posted: May 28 '08, 2:05 pm |
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Reviews written: 625 Member since: Dec 14 '99
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RE: what's wrong with being concerned?
Vis a vis Kristina's very pithy and right-on comment, when I was a trainer, I had a sign in my office that said, "The only thing worse than training an employee and having them leave is not training them and having them stay."
Same idea.
Margaret |
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| antastic |
Posted: May 28 '08, 2:10 pm |
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Reviews written: 1 Member since: Nov 10 '07
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RE: Other sites
Quote: Penguinlady Wow - you sound just like my grandmother scolding my sister!
Yes, I do have my own business to attend to, and I do tend to it very well. Thank you for your concern.
And I have to assume that you want other people to "take a strong interest" in what you do, or you wouldn't be posting about it here. However, you are laboring under a misconception if you think I care what you do away from this site. I don't. Not even a little bit. My only interest in you, if you could call it that, is what you do here.
Have a nice day, think positive, peace be with you, and all the other platitudes you append to your posts.
Margaret
Well I'm happy to hear that you have taken such an interest in me. With regard to the thread topic, it kind of freaks me out. I appreciate your interest, but I belong to another. Perhaps you can welcome new members in a different way. You could say something like, "Hi, welcome to epinions. I'm glad your here."
All kidding aside, it would not hurt you and your friends to be a little kinder and gentler to newcomers.
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| Penguinlady |
Posted: May 28 '08, 2:53 pm (Updated: May 28 '08, 3:00 pm) |
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Reviews written: 625 Member since: Dec 14 '99
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RE: Other sites
Quote: antastic Well I'm happy to hear that you have taken such an interest in me... I appreciate your interest, but I belong to another...
All kidding aside, it would not hurt you and your friends to be a little kinder and gentler to newcomers.
Amazing. How did you get from
you are laboring under a misconception if you think I care what you do away from this site. I don't. Not even a little bit
to
I'm happy to hear that you have taken such an interest in me
???
I actually do greet newcomers - always glad to welcome people of good will. You don't appear to be either.
Peace be with you, and have a kinder, gentler day.
Margaret |
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| antastic |
Posted: May 28 '08, 3:14 pm |
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Reviews written: 1 Member since: Nov 10 '07
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RE: Other sites
Quote: Penguinlady Amazing.
I actually do greet newcomers - always glad to welcome people of good will. You don't appear to be either.
Margaret
I have given you a lot more "platitudes" than you have given me, e.g., "peace be with you, have a nice day, etc." No shortage of good will on my end. Since you are dissatisfied, however, you may want to follow some earlier advice given on this thread: converse with those you find appealing, ignore those you don't. Or, you can ignore the advice but you do so at your own peril. It was nice talking to you overall and let there be no hard feelings. (antastic spreading more good will.)
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| sleeper54 |
Posted: May 28 '08, 3:19 pm |
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Reviews written: 491 Member since: Feb 24 '01
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Given the content of this thread...
...
Given the content of this thread ...only slightly off topic:
We do stuff.
Make sure you check the links at the right. Ideas is interesting.
Maybe Eps could get some help from them . . .
Anyway.
...tom...
' perhaps Kristina might enjoy it most . . .. '
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| popsrocks |
Posted: May 28 '08, 3:47 pm |
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Reviews written: 2130 Member since: Aug 25 '02
 in Gourmet, Restaurants |
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RE: Given the content of this thread...
Quote: sleeper54 ...
Given the content of this thread ...only slightly off topic:
We do stuff.
Make sure you check the links at the right. Ideas is interesting.
Maybe Eps could get some help from them . . .
Anyway.
...tom...
' perhaps Kristina might enjoy it most . . .. '
.
Tom, how do you find these places? I never laughed so hard.
I gotta go in for an ebusiness consultation, come up with a lame idea and feel important when the pretty gals start taking down notes.
I'll let you know how it goes.
pops
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| Penguinlady |
Posted: May 28 '08, 4:23 pm |
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Reviews written: 625 Member since: Dec 14 '99
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RE: Given the content of this thread...
Tom, that's hysterical. I'm thinking of hiring these people for our baby video production company. What a hoot!
Margaret |
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| shopaholic_man |
Posted: May 28 '08, 4:36 pm |
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Reviews written: 1044 Member since: Feb 15 '04
in Movies |
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RE: Given the content of this thread...
Quote: sleeper54 ...
Given the content of this thread ...only slightly off topic:
We do stuff.
Make sure you check the links at the right. Ideas is interesting.
Maybe Eps could get some help from them . . .
Anyway.
...tom...
' perhaps Kristina might enjoy it most . . .. '
.
I'm hiring these people to do my PR!
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| kristinafh |
Posted: May 28 '08, 7:38 pm |
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Reviews written: 1344 Member since: Dec 17 '99
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RE: Given the content of this thread...
Quote: sleeper54 ...
Given the content of this thread ...only slightly off topic:
We do stuff.
Make sure you check the links at the right. Ideas is interesting.
Maybe Eps could get some help from them . . .
Anyway.
...tom...
' perhaps Kristina might enjoy it most . . .. '
.
Tom,
This is priceless.
Priceless.
The sad thing is - these people are probably rakin' in the big bucks from this site :).
Kristina
Who thinks she has certainly missed her calling in life to do stuff.
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| kristinafh |
Posted: May 28 '08, 7:41 pm |
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Reviews written: 1344 Member since: Dec 17 '99
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RE: what's wrong with being concerned?
Quote: sleeper54 Kristina . . .can I get in on the rights for bumper stickers and t-shirts..??
...tom...
.
Oh man! I better go copyright that right away!!!!
Kristina
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| sleeper54 |
Posted: May 28 '08, 7:50 pm |
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Reviews written: 491 Member since: Feb 24 '01
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RE: Given the content of this thread...
Quote: kristinafh --snip--
The sad thing is - these people are probably rakin' in the big bucks from this site :).
Kristina
Who thinks she has certainly missed her calling in life to do stuff.
Heck, I missed their technology affiliate duhcorp.com
we do technology / we're smarter than you / clients are stupid / hire us
If you hire us, you'll never see us in person. We might respond to your emails from time-to-time, but usually not. It's not that we're too busy to talk to you, it's just that your emails are usually so stupid that we're too busy laughing about them with everyone in the office.
You know those really tall, glass buildings that you see from the freeway and, as you drive by, you go 'I wonder what they do in there?' That's where we work. And you can never get in there because there's so much secret technology inside that no one is allowed in.
...OT-tom...
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| Penguinlady |
Posted: May 28 '08, 8:31 pm |
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Reviews written: 625 Member since: Dec 14 '99
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RE: Given the content of this thread...
Tom, I sent that link to about two dozen friends. Every single one of them HATES it.
Is it possible that not one of my friends possesses an iota of a sense of humor? Or is mine warped?
Margaret |
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| rudixeno |
Posted: May 28 '08, 8:42 pm (Updated: May 28 '08, 8:44 pm) |
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Reviews written: 190 Member since: Nov 14 '05
in Home & Garden |
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RE: Given the content of this thread...
Quote: sleeper54 ...
Given the content of this thread ...only slightly off topic:
We do stuff.
Make sure you check the links at the right. Ideas is interesting.
Maybe Eps could get some help from them . . .
Anyway.
...tom...
Tom,
' perhaps Kristina might enjoy it most . . .. '
.
This is pure gold, maybe even platinum. The way you can lighten a thread is an incredible service to this community. Thank you.
Regards,
Rudi
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| gamblin_man |
Posted: May 28 '08, 9:11 pm |
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Reviews written: 389 Member since: Apr 08 '01
in Home & Garden |
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RE: what's wrong with being concerned?
Quote: kristinafh Larry,
And if it does - you have the wrong team on it (making the assumption that anyone is looking at it to begin with).
Kristina
I certainly agree it should not take that long to diagnose - and fix - any one or few related problems in any software system. My experience spans a few more years than yours but our answers are parallel. Your parenthetical, however, is where I believe the problem lies (maybe that should now read in the past tense, did lie).
The engineers knew of the problem, but their marching orders did not include working on them until recently. Now they are concentrating on them and I expect a reasonable time frame for solution rollout of some of the most vexing to us, say a month for the worst ones and three months or so for the next level. Remember these are my estimates and not something you can expect to hold Epinions to. If they had been working the problems since November they would have been corrected by now, I think.
Things that involve multiple teams from Epinions and SdC like continuing the catalog integration will likely have to wait until the main issues from the last integration are fixed.
Larry
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| joyfulgirl91 |
Posted: May 28 '08, 10:14 pm |
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Reviews written: 157 Member since: May 14 '05
in Home & Garden, Pets |
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RE: what's wrong with being concerned?
Quote: kristinafh
I personally don't believe that anyone is working on the issues related to search, taxonomy, metadata, and product database issues because if they were, the items would have been diagnosed (maybe not FIXED), but surely - diagnosed.
What if that's true (and I don't think it's true that nobody is working on it, but I have no trouble believing not much time is spent)? Could that not imply that these issues are not actually as important to the site's profitability as members think they are? Surely engineering hours are prioritized a certain way for a reason. |
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| njchicaa |
Posted: May 29 '08, 2:27 am |
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Reviews written: 727 Member since: Jun 27 '05
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RE: what's wrong with being concerned?
Quote: joyfulgirl91 Could that not imply that these issues are not actually as important to the site's profitability as members think they are?
Well look at that. Joyfulgirl makes a cameo... and a good point.
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| rudixeno |
Posted: May 29 '08, 5:39 am |
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Reviews written: 190 Member since: Nov 14 '05
in Home & Garden |
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RE: what's wrong with being concerned?
Quote: joyfulgirl91 What if that's true (and I don't think it's true that nobody is working on it, but I have no trouble believing not much time is spent)? Could that not imply that these issues are not actually as important to the site's profitability as members think they are? Surely engineering hours are prioritized a certain way for a reason.
In the short run cost reduction/control always improves profitability until those reductions affect quality and the marketplace realizes the quality decline. I think we the active members of Epinions see declining quality and I think sites such as Google may be reflecting the decline.
When long-time users (non-members) stop referring to the site because they can't find the products they're interested in it seems likely that revenues will decline as well.
Rudi
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| scmrak |
Posted: May 29 '08, 7:25 am (Updated: May 29 '08, 7:27 am) |
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Reviews written: 1353 Member since: Sep 27 '00
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RE: what's wrong with being concerned?
Quote: kristinafh It may take a long time to resolve it - but not diagnose it.
And if it does - you have the wrong team on it (making the assumption that anyone is looking at it to begin with). I concur with my fellow child of the fort. "Fort-sister," as it were...
However, I think it's diagnosed; and - to continue with the medical metaphor - the team is hard at work on the treatment protocols.
Where things seem wonky is that the general membership doesn't know what the status of all these bugs and their respective fixes is. When EPs staffers involved in the bug-fix effort request documentation of an occurrence of perhaps the most common insectoid critters to afflict the site, said request coming seven months after what EPs calls "SP" and what the members call "Black Tuesday," it does not engender confidence. Rather that they say, "Yes, we know about that one and have a handle on how to fix it."
I'm well aware of the folly of promising that a site-wide fix will be in place on such-and-such a date. I don't think the membership wants that. OK, they do want that, but it's not a realistic expectation. I think what the general membership would like for now is a sense of whether progress has been made. I assume it has, but it doesn't look that way at times.
The so-called soft-productization was clearly a monumental kludge; unfortunately one that could not be rolled back. With the core asset of the site in such a condition, I can see where the engineering staff would of necessity tread very carefully when attempting to right the situation. Better, I guess that they take the time to get it right than to fix one problem and cause others in the process.
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| Penguinlady |
Posted: May 29 '08, 9:02 am |
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Reviews written: 625 Member since: Dec 14 '99
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RE: what's wrong with being concerned?
Quote: scmrak I concur with my fellow child of the fort. "Fort-sister," as it were...
However, I think it's diagnosed; and - to continue with the medical metaphor - the team is hard at work on the treatment protocols.
Where things seem wonky is that the general membership doesn't know what the status of all these bugs and their respective fixes is. When EPs staffers involved in the bug-fix effort request documentation of an occurrence of perhaps the most common insectoid critters to afflict the site, said request coming seven months after what EPs calls "SP" and what the members call "Black Tuesday," it does not engender confidence. Rather that they say, "Yes, we know about that one and have a handle on how to fix it."
I'm well aware of the folly of promising that a site-wide fix will be in place on such-and-such a date. I don't think the membership wants that. OK, they do want that, but it's not a realistic expectation. I think what the general membership would like for now is a sense of whether progress has been made. I assume it has, but it doesn't look that way at times.
The so-called soft-productization was clearly a monumental kludge; unfortunately one that could not be rolled back. With the core asset of the site in such a condition, I can see where the engineering staff would of necessity tread very carefully when attempting to right the situation. Better, I guess that they take the time to get it right than to fix one problem and cause others in the process.
At risk of being branded with the dreaded "n" word, I must point out that the problems with the catalog - enormous duplication, inclusions of inappropriate items in a hit list, inability to search by more than one criterion at a time, and general inability of the system to find stuff in the database - have existed at least since I joined, a few months after the site was born. That's going on NINE years.
And for that entire time, we've been told that "it's being worked on." It's always been a "top" priority... coming right after membership recruitment, database expansion, format remodel, corporate mergers, catalog smooshing, whatever.
So while it's true that management is aware of the problem, it's hard to believe that they have ever given it the priority attention the members - and some disgusted non-members - think it deserves.
Nothing takes nine years to fix, if people are really and truly attempting to do so. We got to the moon in less than that.
Margaret
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