I am dealing with a place in Springfield, Or.
Here is an update: I still can't get this warehouse to even call me back. However, I did call Corsicana directly, and talked to the rep for this area. They say that they have never had any mattresses with a "bad batch of foam" and they are also concerned about this seller. Obviously the store lied and is trying to screw me over. I probably recieved used beds. If this is the same store you are having trouble with, you should send me a message and I will give you the Corsicana reps name and number, if there is more than one of us going through this perhaps we could get our money back. I bought it from Northwest Beds and More. I've looked on the BBB and they have had a few complaints filed against them already.
Either way, these are still just poor quality mattresses. A good quality mattress would never sell so cheaply to begin with. I would never buy this brand if I had know what I'd be going through.

The "new" one I got was a Corsicana, the Royal Heritage line in a plush version. I know from store to store they call the mattresses by different names, like "Desire" and "The Willow" etc to make it hard to comparison shop. It may be similar but I have no idea. Make sure you get it in writing from the salesperson about replacing it. Otherwise, your warranty won't cover it. I called the manufacturer, and they claim that they will not do anything about anything less than 2" of depression in the mattress, which is ridiculous. Honestly, I wouldn't even risk it, and I would try and return it now if you could.

Here's another update. Corsicana would do nothing, the told me I had to deal with the store. The store offered to allow me to exchange it for a a new pillowtop, the first mattress I had got (that serverely caved in). Since it was $90 cheaper than the second one, the "upgrade" I got, they would have owed me $90. However, they said they would refuse to refund the difference even if I exchanged, essentially pocketing my 90 dollars, as well as saying they would charge $50 FOR DELIVERY!!! outrageous, when it was free before and I live 5 miles away.

I have Officially filed a complaint with the BBB. This company, Northwest Beds, is scamming people and conducting dishonest business practices. I have found more people within the community going though this. Corsicana had terrible customer service also, and refused to even deal with it, and will continue to deal mattresses to this seller.

If you want to get a new mattress, I swear by Denver Mattress Company, based out of Denver of course, but now have stores in alot of states. They make the beds themselves I owned one for 3 years and it looked brand new the day I sold it (and only cuz I was moving). No sagging or anything, and they are VERY affordable. You could get a pillowtop from $600 to over $1500 I believe. I paid $350 for my mattress set a few years ago (what I paid for the p.o.s. corsicana) and it was great. You might have to pay for shipping, I will have to pay $200 to ship it but I really believe it will be worth it. If you have one in your area, even better. They are usually affiliated with the group of stores "Furniture Row".
Their website is www.denvermattress.com

I've read some of the reviews and I've had a different experience. I love my queen-sized, Esteem Pillow top. I fall asleep as soon as my head hits the pillow. My mother, who has severe back problems slept in the bed for a visit and she wanted to take it home with her. I don't know if it will last as long as some others, but I'm not convinced it won't and I'm loving it now!

I have a Corsicana memory foam mattress that we paid well over $800 for, and it is crap! the whole side is coming out of it, and it is leaning to one side really bad. It is so out of shape that it hurts your back. I am hoping that they will warranty this because we have only had this mattress about 3 years (bought it on closeout) but probably will give us the runaround. I am wanting to go back to the dealer who sold it to us and complain and see what they have to say about it, but they might play dumb, too. But as for you, STAY AWAY!!!!! The best luck we had with a mattress is a spring air, I wish I had it back, it didn't sleep half bad when we got rid of it :) Anyway, I am sticking to name brand stuff from now on. Good luck to you.

In response to "safe" brands, there is a brand out there, it is not very well known, although it is very well known here in Missouri where I live (The company is in Cape Giradeau) it is called Campbell Matress Company. I would feel safe owning one, in fact I think my kids have one upstairs, my mom and dad had one, my mother and father in law had a couple, and my husband's grandparents had several sets with no problems. They are reasonably priced, and I looked at a set the other day, and it was at a small furniture store here in town and the sales lady was more than glad to give me the phone number of the customer service department to talk to them about their company and their mattresses. If anyone wants any more information, please let me know. I hope they carry them in your area. Blessings to all.

Hello. I just went to my local mattress firm and bought a Mattress Firm Direct Ambition PIllow Top mattress which is made by Corsicana. The price came out to be $382 not including tax. When I brought it back home and propped it on top of my old box / foundation, I saw that it was significantly shorter than my old mattress, by 4 inches or maybe a little more. Is this normal to have varying sizes for mattresses? I am only about 5'7" and I frequently touch the edges of the bed or my feet hang off half way out when I am sleeping sideways stretched out. The tag says it is 74" long and I am not sure how that compares to normal full size mattresses.

Do you still love your Corsicana matttress set? Is there any sagging or visible indentions when you have been out for a while? Wanting to buy a king size and trying to get a good one for my back.

Thanks for this post! We grew up in Southern Illinois and have relatives who live there. That is not far from Cape Girardeau, MO. I will let my relatives and friends who are in the market for mattresses there know about this company.

...Continued from Previous Post

Again, I have the Desire mattress, from the Pinnacle Series. The specs for my mattress can be found at the following link, listed under Desire:

http://www.corsicanabedding.com/2007pinnacle-foamencased.html

After I read all the comments on this board (of course, by then I had already paid for my mattress and was awaiting delivery), I called Corsicana Bedding and spoke with a very nice customer service representative. She was very knowledgable about the product and, while she did not know the names of the mattresses per se, she was dead on in her matching my specifications to the model number, off the top of her head!

I know that everyone's experience may not be the same, but I really love my mattress. We had had financial difficulties for most of our marriage and had to sleep on used, hand-me-down mattresses. It had taken a toll on our backs. I spent $1000 on this set, which is not considered a price to be paid for a top of the line mattress, by any means. But, what we got is HEAVEN! I didn't realize what toll bad mattresses and not getting a good night's sleep had taken on our bodies, until we got this mattress.

We recently went to spend our anniversary at a 5-star hotel. I am such a snob now until I didn't sleep as well on their mattresses (which were Sealy, I think, and, supposedly top of the line). I travel a lot in my line of work, too, but I can never wait to get back home to get to my bed; it is the best!

I will write back in in another 6 months. I hope I am still liking my mattress then, too.

Sorry...

I meant to say that, at the store I purchased my Corsicana mattress, at the foot of the "bed", they had the name of the mattress, along with the specs. I found out that this spec sheet was given to them by Corsicana mattresses. I asked them to make me a copy of it prior to purchasing. They gave me the copy and it helped me to do some comparison shopping. I would imagine that any reputable Corsicana Bedding retailer would have these sheets.

Thanks!

I read a few comments on the Corsicana Mattress and has had the same problems with it. A BIG DENT in the mattress. We brought it back to the store we bought it from and had it replaced, but still have the SAME problem.... The store claims that we had a defected one, but the problem still occurred in the mattress. It has created problems for our backs (Both my husband and myself). So I wrote to the company that makes those mattress and hope we will get a response from them.

We rotate our mattress regularly, but the problem still occurred. So maybe you feel that there is NO problem, but there are quite abit that feels differently, so that company has not stood behind their product and we feels that they are telling a tall tale to their vendors also. Yes we spent $1200.00 on just the top mattress, so it's not like we paid cheaply for this mattress. Whether you spend more or less, they should still satisfy their customers 100% and maybe they will be returning future customers.

Being a dealer of Corsicana myself, what the retailer told you about not feeling when the other moves was just a sales pitch or should I say a lie. The only way you would never not feel when another person moves is with an all foam mattress. As far as you dealing with another retailer with your return, you should not have any problems b/c your warranty is with Corsicana and not the retailer. If your problem is truly a warramty issue and not a comfort issue Corsicana is the best about handling warranty claims. GOOD LUCK!

It sounds like your problem is with the retailer selling refurbished mattresses as new and not with Corsicana. Do your homework and don't deal with shady dealers.

Can anyone tell me anything about the King size mattress that Corsica Bedding has in the Comfort Plush Horizon Series? I am trying to find my son a new mattress but can't afford a real expensive one. I had seen this particular one, but don't know if it is firm enough for someone with a bad back. Please, I would like some info if anyone knows anything about this mattress.

Can anyone tell me anything about the King size mattress that Corsica Bedding has in the Comfort Plush Horizon Series? I am trying to find my son a new mattress but can't afford a real expensive one. I had seen this particular one, but don't know if it is firm enough for someone with a bad back. Please, I would like some info if anyone knows anything about this mattress.