I'm not sure about filing a claim. I'm thinking of contacting a US Postal inspector to see what to do with the goods that I did receive. I called and cancelled my credit card and am disputing the charge for Perfect strangers series. Strangely enough, I had e-mailed and asked what address to send them all back to and the "Jeff" guy did reply to me today. Here is some of what the e-mail read and I'm wondering if any of you out there have received the same e-mail??

Hello,
We are sorry to hear you are unhappy with the DVD Collection and are having problems with the discs.

We have therefore gone ahead and issued you a COMPLETE REFUND of your purchase.

You will see the funds posted back to your credit card within 4-7 business days.

Here are the detailed return instructions:
Please return the entire DVD collection to the following address:

TV DVD MEDIA
3-1750 The Queensway Suite #1287
Toronto, Ontario M9C 5H5
Canada
Please use USPS(Local Post Office) for returns.
Do NOT RETURN VIA UPS OR FEDEX
Any returns shipped via UPS OR FEDEX will NOT be accepted.
IMPORTANT: When returning a product from the USA or International location, write the following statement on the box:
Goods Returning to Original Shipper
Defective Iten, NO Commercial Value
Value for Customs $1USD
We apologize for the inconvenience and appreciate your cooperation in this matter.

Jeff Jacob
Management

Just wondering if anyone else has had the same experience?

What is the RCMP?

Hi another Aussie here!

I ordered the Get Smart series in July, its now the 17th of Oct and I have just found all of these 'scam' alerts!

So I contacted my bank today and have lodged a dispute, just so residents of OZ know that the rule here is we can claim up to 90 days from the arranged shipment date, I have read here that you only have 60 days from purchase date, with all of their stalling tactics this would have taken me close to the cut off.

So they (TVBOXSETS) told me 3-4 weeks from July so I have 90 days from August to logdge the dispute, which I have. My bank contacts their bank and gets the fund back off them, it could take 6-8 weeks but at least I get my money back from these crooks!

Oh and I have had the same emails from them, first the automated ones, then another stating shipping problems.

Stay away from TVBOXSET.com.

Take a look at this site,

Does it look familiar? www.dvdcollections.tv the content is EXACTLY the same, just different colours have been used.

I have already sent them an email on this site demanding a refund but if we all swamp them we could close another site down before too many others get scammed again!

Bbenson, you could try getting your credit card company to reverse the charge if you paid by credit card. You can also lodge a complaint with ripoffreport.com and you can contact you attorney general in your state. I did that and was told to report the pirated goods to the FBI and they gave me the number to call.

DO NOT buy from these people! We purchased a he-man box set worth around $115 back in August and never received the product. We have been trying to contact them ever since and heard nothing back. This was my husbands first online purchase and has now lost all confidence in purchasing this way again!!!!!! Very disappointing!

Some calling them "TVBOXSET" "DO NOT BUY FROM THIS SCUMBAG"
3 month's no product. Doing chargeback with credit card company. I think they'll charge me to do it so will end up losing money anyway. What amazes me is they are still able to process the credit card's ? Are there scumbag card processing companies out there as well?

I had an identical problem to the ones people are posting on here in July when I ordered the Transformers TV series on DVD. Here's how I got my money back...

First of all, they sent me a phony tracking number that did not work on Canada Post's site and the package never arrived. When I e-mailed the company I never received a reply. I then started to read epinions and realized I was scammed and even if I got the product, I wouldn't want it.

I disputed the charges with my credit card company and then I immediately e-mailed the company telling them that is what I had done. Amazingly, they e-mailed me back telling me they had refunded my card (which did actually go through). I figure that me threatening them with contacting my credit card company compelled them to issue the refund, since the charges would have been charged back anyways.

I never received the DVD set, but I'm glad I didn't since it surely would have been a pirated set. This is the course of action I recommend for anyone who has been scammed by this site and the others like it. Even if you don't get a refund directly from the company, tell your credit card company that the goods were misrepresented and they will likely take the charges off your card. Good luck to those unfortunate individuals like myself who were scammed by the company.

I was also ripped off by this "company" and with information supplied in these posts I called the RCMP in Quebec, finally got the relevant person, and filed a complaint. Lo and behold! Got a call today (12/21/07) from the Montreal police and they tracked down and busted the guy! They have a list of people who have complained, including from this list, which I sent them, and will no doubt be asking for signed complaints soon. Dunno about getting any refunds, I think that is complicated, but they got him!

...weren't concerned with where they were coming from or if they were legal when you were buying them, though, were you?

I purchased the complete 6 episodes of the original Police Squad. Not knowing it was available at my local Fry's. Anyway I only lost 20 bucks plus shipping and handling. I did receive the DVD's but as posted by others it was a bad DVD copy and packaging. Came real close to buying the Complete Get Smart collection for half the price of what others are selling it for. I'm now glad I didn't. I figured it was way too good to be true.

And those two users "praising TVBS". You got to be #$%ing kidding me!

P.S. RIP Don Adams. Your #2 fan.

Hello everyone,

I TOO have been ripped off by these scammers. I ordered a TV series on DVD from them back in June 2007 and still have not received it. As a trusting individual I believed them when correspondence from the company told me that there were issues with the shipment and they would send a new package...and then they said the same thing again. Finally in October I tried to cancel the order and they told me to contact my credit card company because it would be easier to get my money back from THEM. Well, at first the CC company agreed and credited my account but then the CC company took the $89 back stating that they have a strict 60 day policy. Whoa!

This has been a learning experience for me! I will now no longer buy from ANY company that I am not already familiar with or has not been specially recommended by friends!

Yes, it was a costly mistake but- I'm glad I didn't buy more than ONE boxed set or I would be livid!

Perhaps I AM? I LOVE Don Adams!

Could it be so????

I have a Pay-Pal account so my daughter had me order the House dvd full 4 season set for what I think might be these same guys. They were happy to take my money and give me a conformation number and even an invoice number. Remember these were ordered the first week of Dec. and of corse they offered free shipping, I mean why not, because they never shipped them. The shut down their web site and closed their pay-pal account. We are just out $80.00. I could be wrong but I think the the web site was www.tvboxset.tv but it might have been a com site...

If you have money to give away you could always just give it to me, at least I would thank you for it. DONT GIVE IT TO THESES GUYS!!!

I too was ripped off to the tune of $243 dollars. I ordered in Dec. and have received nothing. I opened up a paypal acct. but I fear they no longer have one because the site is up andd running and the check out leads to amazon.com

How can they still be in business?

They don't accept fedex or ups shipments because the address provided on this board is a P.O. Box. You can't send fedex or ups to post office boxes.

I feel a little nauseous.

Like everyone else on this site (which I had not seen before I bought from tvboxset.com) I purchased a boxset that never arrived until I disputed the charge with my credit card company and had them look into the company for fraud. TVboxset.com never replied to my calls or e-mails. After that, I was sent a package of BURNED BOOTLEG dvds. In order to get my refund, I had to spend $25 to send the dvds back to Canada or the UK (I've forgotten since the ordeal). I tried reporting them to the Better Business Bureau but ran into speedbumps due to their location outside of the U.S. and the fact that they are a website business. I did end up reporting them to someone, but I can see that nothing has been done because the website is still up and running.