Get ready for a fight when calling them. Friday b/f memorial day they had a Nikon D80 body for 299 but by Wed it had gone to 499. I called to see if they'd give me the cheaper price. When I asked if this would be possible the salesman laughed at me and called me a "funny guy". I told him I wasn't trying to make him mad, just wanted to see if it was a possibility. When the insults continued I asked to speak to his supervisor. He told me he was the manager. He then called me an idiotic customer, swore at me, and hung up. I called back and dialed in another department to try to get ahold of the person in charge, but the same guy answered. In addition to the camera, I was going to buy a Nikor 18-200 VR lense along with some other items. But you can bet they'll never see a red cent of mine.

BestPriceCameras.com is a COMPLETE scam. They are totally disruptable as this thread confirms, and will steal your credit card info. I received a call from my bank yesterday saying that my account had been "compromised", and I'd have to change my account number. I've never had this problem before, until I made an unfortunate purchase from these frauds.

The fact is I ordered my camera on their website for the $179 price (a Cannon Powershot A540 digital camera). They called me following that to pressure me into some kind “Deluxe Package Deal”, which I told them CLEARLY I did not want. What I thought was being sent to me was what I ordered on their website for $179. Period. However, I did become a bit suspicious later when they ignored my repeated requests (via phone and email for confirmation of my order, which they never sent.

But in spite of that what I finally received was this so-called, upgraded “package deal” (again, with NO previous invoice or any kind of acknowledgment confirming what I ordered).

So, now having some merchandise that I didn’t order (and was charged for) I tried to call them (23 times!!) to get a return merchandise authorization number. I called their customer service number (1-800-281-1823) and also their Toll-free Assistance number (1-800-281-1724 … which did answer but only referred me to calling their Customer Service number). I couldn’t even get through. After waiting on their line for 20 minutes or more (truthfully!) someone would actually answer eventually but then immediately hang-up! It was infuriating to say the least, but I kept trying with no success.

I’ve since filed a report with the Better Business Bureau in New York against BestPrice. I only wish I’d been of mind to look-up that information beforehand.

This company is in the business of ripping people off using low-ball and bait-and-switch techniques (which, is illegal in Washington State by the way). In my case, I didn’t even agree to any of their added “package deals” or succumb to their pressure tactics, but they apparently saw fit to charge me for that anyway. In my case, I didn’t even agree to any of their added “package deals” or succumb to their pressure tactics, but they apparently saw fit to charge me for that anyway. And, they flat-out will not allow anyone to make returns.

Companies like BestPrice should never be allowed to conduct business this way. This is unacceptable. If there's any sort of class action in the works that can be brought against these BestPrice.com scam "artists" that anyone on this thread is aware of, please let me know. I'm there.

ok so i was looking for a panasonic dvx100b and saw that bestprice cameras had the "best price" hahahah wow when i bought it everything was cool. next day i get email saying i need to confirm my order so i call in and they are saying it doesn't come with a battery or the lens. it comes just with the body so he was talking about buying the extra lens for only another 1000 dollars i was like nooo please cancel my order after i said that he got all salty and said OK THANK YOU GOOD BYE!
so now i emailed him (harry or donald or ken??) to confirm that my order was indeed cancelled never heard back never called back nothing so i called and cancelled my credit card. right after i read all the comments about them on here. worst place ever i feel so dumb for trying to buy with them, i wish i would have found this site sooner.
brs

This company is totally criminal! They must be in prison!

Horrible SCAM. The customer service people a extremely -rude and lie to you. There website state one thing an when you call they give you another story.

The states attorney of New York should look into this outfit.

Seconds after they sold me an item they told me that I would have to buy their overpriced battery and charger or else I would have to cancel my order. I cancelled my order. We'll see how long it take them to credit my account I will call my credit card company and see...

You should contact Attorney General Andrew Cuomo. He can put an end to this.

*MODERATOR: PLEASE BUMP THIS UP TO THE TOP SO PEOPLE CAN ACT BEFORE OTHERS ARE RIPPED OFF*

We all have to contact Dateline NBC to give this issue a national emphasis.

BUYER BEWARE X2!!!! The BEST BUY CAMERA net site offers free shipping on the top-of-the-line Nikon D200 that reputable dealers are selling in the $1200-1400 range for just $529. A phone call to inquire about the camera and how soon it would ship gets a fellow who says that all they have in stock is the "metal" version - for $1200 or so - and that the $529 offer is for the D200 with a "PLASTIC BODY," which Nikon doesn't make.

Same story as most here. Got hooked on the low price, placed an order, got a call four hours later asking all kinds upsell questions. When I tried to cancel, the agent wouldn't cancel and threw some nasty insults. I had to cancel my credit card number.

I filed a BBB complaint. This business should absolutely be shut down. Can someone in law enforcement please initiate something against this evil company?

I too ordered a camera from these people-got a confirmation number and then nothing--tried calling them for about 5 days-waiting on hold for 30 min at a time--never got through, so I ordered the camera elsewhere--about a month later, I got an email from them requesting contact about my order--I wrote back and said "you must be kidding"--cancel it!!! I never heard anything more and my credit card has not been compromised--I guess I am lucky:)

Around two years ago I was scammed by this company. I bought a Panasonic AGDV100B for $3,000. They sent literally a broken dusty camera. They did not answer phones, leave me waiting in line for hours etc. The same experience you all had. After contacting my CC company (Bank of America) they couldn't do a thing because I had received the item. It was a nightmare.

After contacting the "manager" he tried to sell the broken camera and guess what? for the same price I paid for a new one. After many days and many phone calls, I opted to do two things. 1- Talk nice and flirting with the recepcionist, and 2- Talk open with the "manager" that I knew it was a scam and beg them to give me a break. After a few attempts, the manager sent me a good one, gray market though.

I did a research on them...extensive files. The operate under 12 different names. Nobody do a thing. One guy took his time to take pictures of all major NY video and photo sellers, and I want to share with you.

I'm sure if you have seen this pictures before, you wouldn't buy from them...

Here is the picture for Best Price location:

http://donwiss.com/pictures/BrooklynStores/h0218.htm

In that same link you can see other locations for other "stores" most of them scammers....

ENJOY! AND ALWAYS RESEARCH BEFORE BUYING!!!

I recently tried to purchase a Pentax K100D from BestPrice Camera and found they tried to pull a switch on me too. When they called to confirm my order, I was told that I wasn't getting what I ordered and that I would have to pay $150 more. As I tried to get my paper work in order, the guy at extension #283 hung up on me. I called back and found out that actually my order was on back-order and I should ignore the previous conversation, yet when I asked to confirm the price, he raised it again. I canceled the order after he would not give me a detailed explanation for the change in the price. He then hung up on me again. The money has been returned to me, thus far, but do not even try to get involved with these people, something just isn't right.

Tried to purchase a Nikon D200 camera body. Got a call saying I should buy over-priced accessories. I said no-thanks. They never sent order confirmation. I called and said what's up. They said the camera is on back-order and they couldn't fulfil my order. It has since gone up in price by almost $300 on their site. Whenever I call them the first rep always hangs up (5 times now). When I call back they always say it is on backorder and I haven't been charged yet and then hang up abruptly.

Don't buy from these crooks.

Sorry to say that I also fell into this company's trap of low advertised prices. When I did not receive a confirmation on my order, I called them. A salesperson said that the reason why my order was not confirmed was because I did not give them the 3 digit code from the back of my credit card. Once I did that, he informed me that the Nikon D40x Camera Kits that I was purchasing from them (@ $419.00 for ea kit including the lens) DID NOT come with any batteries and then he told me that if I wanted the cameras to work that I would have to buy the batteries also. When I refused (not believing that they would sell cameras without batteries), he told me that the cameras were on backorder and whenever they came in, my order would be filled - but he had no idea when the approx date of arrival would be. He was not the politest individual either.Now after reading all the posts regarding the unscrupulous behavior of this company and their tactics I know that contacting my credit card company is essential. My only question now is...how is it that they can continue to do this and that no one can seem to put a stop to it?

You get what you pay for. I tried this company without researching as much as I should. Everything looked good until I went to enter my information. Most websites I purchase from will have a confirmation page with any taxes and shipping shown. Not this website. They had my credit card number and I was done. I researched them more in the upcoming days to find many others had found problems with this company, including extra charges on their card. I kept checking my credit card balance daily and after a week or so the company sent me an email to call them for confirmation. I had ordered a Canon Digital Rebel Package for $489 with all kinds of extras. The saleman asked what battery I would like to have (purchase). I asked him about the one that comes with the camera. He said the camera did not come with the battery. He then wanted me to buy the warranty, even though the website said "Everything we sell comes with a full U.S. warranty." The salesman said that the camera I was only the camera body because that is the way it come from the company. I asked him about the lenses to find out the brand. At first he said, if the site says Canon then their Canon, if not their not. I said the site was not specific enough and would like him to check on the manufacturer. It turn out to be a cheaper lens. The shipping was going to be 8 to 10 weeks. I politely said that I would need to cancel the order and the saleman hung up on me. I called my credit card company to get a new card. Next time, I will do my research.

I like the others, thought it was business as usual. I consider myself pretty savvy, but today I learned that extra research goes a long way. I had researched so much on which camera to buy, I didn't think to research the retailers as well.I got to them directly from google, which I trust so much(too much).
I have canceled my credit card, and hope that nothing more negative happens. They never answered the phone, nor did I get a confirmation email, only the up-sale phone call, which was my red flag.

Thank you all for this thread, and my sympathies to those who were taken for a ride by these companies.

I was researching a camera and found a price that, like many here, seemed a bit too good to be true. The place was bestpricecameras.com.

The fact that this site was offering the camera for about $100 less than Amazon was a bit fishy, and upon further review I'm very lucky I didn't jump at this "great deal."

Thanks again for the assistance.

Great advertised prices....absolutely nothing else nice to say, the first company I have ever reported to the BBB!

I ordered a Canon HG10 camcorder, and was sent a confirmation e-mail stating that I needed to call in to confirm my order. When I called I received a very strong armed pitch to that I "needed" their very over-priced accessories in order to get any use out of the camera. I already had the needed accessories since this was a replacement to a older model, so I politely refused, to which the salesman asked "so no accessories?" which I confirmed, he then said that the model I order was out of stock. I told him that he did not mention that in the moments before to which he responded that it was just on back order and would not be available for 4-6 weeks and hung up on me. I obviously found this very suspicious and called their sales department not mentioning the previous conversation to the agent and asked once again about the HG10, the new agent confirmed that it was in stock and quoted a new higher price than what I had been locked in on through their site, I then informed him of the other order, he transferred me and I told this next guy the whole story, he said that he was the manager (name:Jamie, I have an e-mail from him)he said that he had sent me an e-mail informing me of the back order status (he most certainly had not)I informed him that he had not and he said he would send it again, seconds later I did indeed receive the email. He said that it would not be available until Late Feb. or early March (which is 11-13 weeks) I told him about the 4-6 weeks the last guy had said and received about 1 minute of silence as a response. He did offer to cancel my order, which probably should have done, but still thinking it was such a good deal I refused, asking instead that he send me a second email confirming the price that I locked in on, he refused saying it was against company policy and his computer would not allow it. I argued, and he relented, sending a quickly typed note with the model and (to his credit) the correct price. I have now requested that my order be canceled and am waiting to hear back, the one good thing, this was intended to be the first purchase with the credit card I used. I called my cc company and told them of the situation and am now on 24 hour monitoring. Should phony charges show up, only one company that could be responsible. Stupidest thing I've ever done to say no to the cancellation.

I was scammed by Best Price cameras. I ordered a canon lens, they sent a sigma lens. I having a difficult time returning the lens.

Same scam.. different day. We were trying to purchase a Canon Rebel, and receieved a call about 2 days later telling me that we needed to purchase a battery. I immediatly could since that something was not right and ask that the order just be canceled. They then just hung up. The attempt to call back was to a disconnected number.

I then googled BestPriceCameras.com and WOW.. how can these guys still not be behind bars. They have been scamming for years now with the same crap.

I canceld my credit card, and will never use an unknow/tusted website with out checking them out first again.

These guys need to be put away... or put in the ground.