Please DO NOT buy from this scam outfit. I placed an order this morning for a Sony SR7 HD Camcorder for $679.00 and received a confirmation email that order was received. I received a call at 8:03pm that night from the merchant stating he was checking pre-xmas orders and wanted to verify my mailing address and get the three digit card information on the back of my credit card. (I didn't give him the number)He then went on directly to asking what kind of battery I wanted shipped with the order, a 6hr. or 9hr. battery with the camera not saying anything about extra cost of the battery which was in the $200 to $300 range depending on what battery I said I wanted. After talking to him and declining the batteries and extended warranty he wanted to sell me he said he would finish processing the order for shipment the next day. Soon after getting off the phone I received an email stating Thank you for your recent order with www.bestpricecameras.com The product you have ordered is Currently on backorder. The next delivery is estimated within 3-5 weeks. Your credit card has not been billed. We do apologize for any inconvenience. If you wish to cancel, please call or reply to us at any time. I'm not sure if my card will be billed for restocking fee if I cancel but I will be going to my bank tomorrow to have a stop payment put on the card for this merchant. As I'm writing this I'm on the phone with the merchant and they answer the call. I'm talking to the merchant explaining what happened and he hangs the phone up on me while I'm trying to explain what is happening. Please save yourself the trouble and don't ever purchase anything for this merchant as it is a nightmare waiting to happen. Hope this review helps!

After searching the web endlessly I decided that I was going to buy a Canon Rebel XTi camera from BestPriceCameras.com. I wasn't exactly sure what I was getting for my $500- which is extremely low so I called several times to ask questions- ie: was the camera lens a Canon or a third party, was the camera refurbished, why didn't the camera come with the common accessories listed on the Canon website. Each time I called I was hung up on and the wait to speak to someone got longer and longer. I finally wrote an email but never got a response. I decided to do some research before I bought the camera from them. Luckily I found this blog. I think it speaks for itself. How can this business be in business, why hasn’t anyone sued them?! Please don’t buy from them- spend the extra money and buy from a reputable site or store.

Do you need help fighting these crooks?

I am trying to help someone whose been swindled by this business. I recommend anyone whose fallen victim to them to:

1) Contact your credit card company and speak to their "Fraud Unit." Tell them you were swindled, and in what manner. Dispute the charge in its entirety. Close your account if necessary. You can ask for a new credit number and receive a new card in a week.

2) Contact the District Attorney for New York's Brooklyn Office at 55 Hansen Place, Suite 1080, Brooklyn, NY 11217-1523, (718) 722-3949. Ask for the "Consumer Protection Unit." Explain in detail what you ordered, how you were pressured, that your attempt to remedy the situation were ignored. Stick up for yourself.

3) Contact the Federal Trade Commission's Consumer Protection Division and file a complaint and ask for legal help. Visit www.ftc.gov to do so.

4) Fight for yourself. Do NOT let these swindlers get away with their illegal practices. If you lay back and allow a business like Best Price Cameras to continue to operate, then you are - in part - to blame for others being defrauded in the future.

Kind regards,
Norm Mowry

I have been trying to cancel an order with them since the day after I hung up with Chris. I have sent numerous emails, faxes and voice mails. I have been left on hold for up to 30 minutes at least 5 times. I am disputing the charge with my credit card company and trying to reject the order if it is delivered. I will write letters to anyone else that I need to in order to get this resolved.

Let me know what else we can do!

Remember the 'soup nazi' episode from Seinfeld....if you didn't order the soup right, you were abused and chastised and told NO SOUP FOR YOU....this place TOTALLY reminds me of that!! i ordered a Sony HandyCam as it was a couple hundred less than anywhere else. I was impressed when they called the very next day to verify order and obtain my 'security code'...they rep then proceeded to tell me this camcorder comes with a 'demo' battery and i had to buy one for $150....sounded weird, and i thought 'that is the price difference, but oh well. the camcorder never came and i never got any additonal emails except my order confirmation. I called after 4 weeks and spoke to "chris" first. I explained i never got the camera and he said it was on backorder 6 weeks....when i said that i thought it was sort of crummy service that they didn't notify me, he said "ORDER IS CANCELLED, GOODBYE!" and hung up!!! (NO SOUP FOR YOU!) i called back and spoke to James. I asked where they were located and he said NY, when i asked who the owner of the company was, he hung up. I called a third time, James answered again....i said "James, i think you are the one who just hung up on me..." He hung up AGAIN! I called a fourth time and spoke to Michael...i prefaced by asking he not hang up on me, and he asked me order # and what the problem was. When i explained about not receiving any notice of the backorder and telling Chris i didn't think it was very good service, Michael says "Well, he probably hung up on you due to stupidity" I said, "Excuse me?" and He said, "Well, all your questions are stupid, we are very busy and have lots of people to help and don't have time for this," Then, he hung up on me!!! The encounters you will have are so so unbelievable that you think you must be a victim of candid camera or something similar....it's a joke. I hope the attorney general shuts them down. DO NOT UNDER ANY CIRCUMSTANCES ORDER ANYTHING FROM THIS RIP OFF SCAM COMPANY...wish i had read all the reviews before i did so myself.

I am glad I read everyone's response to this horrible company and it wasn't just me. I cannot believe that these jerks still have presence on the internet. I only hope that they are not setting up a scam to collect information in order to sell it to some their brothers in crime.

Just like a lot of others on here, my husband and I wish we had read this thread before ordering. He ordered a camera for my Christmas present, which never came. It's been over eight weeks. They didn't respond to our emails and neither of us have 30 minutes to wait on hold at work, so we never got through on the phone. The customer service is only available during working hours, by the way. We've had to cancel my credit card, which somehow hadn't been charged yet. So it could have been worse, but I still didn't have the video camera to tape my kids on Christmas morning. In the five years since we started shopping online, this is the first (and last) time I have ever been taken. I am filing a complaint with the FTC next.

Hey guys i was about to order from this site and i read this blog and thank goodness i did! but aparently it looks like they maybe shut down best price camera? can anyone confirm? it looks like the domain name has been taken down.

Justice?

I've been shopping for a new digital camera. I found Best Price Camera during my search. I talked to the local camera shop about matching their price and was told that they pay more for the camera body than the overall pricing being offered by this online vendor... I then came across all the very negative reviews of Best Price Cameras on this site.

So, I wonder if anyone has similar experiences with an online vendor called "1 Way Photo?"

I hope those bastards pay for their BS and im sorry to all those who got sucked into that BS. I googles NIKON D80 because im a student and want to find a cheap one. I noticed the prices are insanely cheap. All i did was google "bestpricecameras" and sure enough I found this. I hope they get bombed and brutally beaten. Anyone know of good legit sites that are similar in prices? haha probably a stupid question but worth a shot. Good luck to you all.

PLEASE REPORT THE SITE AND BBB

Theses are all the same pieces of sh!t. Check that site for cameras and every site on the list is from these b@stards. Brooklyn and or bronks is a red flag.

I too should have looked here first> I bought Canon Digital Rebel XTI with numerous accessories on December 28. It was packaged with a lot of free items, if I purchased it with certain memory cards, etc. I did all this and the 5 year warranty. The mp4 plus the digital flash plus the hard case did not come. After dealing with emails and phone, the reps said it would be $35.00 shipping. The advertisement said FREE. They have not shipped it yet and it has been 3 weeks ago. THIS IS FRAUD AND SHOULD BE PROSECUTED IN FEDERAL COURTS. Also, I was shipped knock off lenses instead of Canon lenses. And the batteries were not the named advertised brand but knock offs. Crooks and liars.

I purchased similiar cammera. I received teh knock off lenses and the knock off batteries. I was scammed, too!.
why don't we file similiar civil actions in federal court/ I sure am willing. joe

I also didn't read these before I Was scammed! I quickly found out with in 20 minutes of my high pressure order to get something different & cancelled my credit card before it went through--thankfully...

I knew I should've listened to my gut when I was on the phone w/ them..lowest price ever for the Canon 30D I was looking to purchase, they talked me into the 400D..I thought he said 40D! Buyer beware!

guess not --at least not as of todsy! I just called & placed an order for a camera..felt funny afterwards & check them out on line & came across all of these posts! I immediately called my credit card comp. & found out the order did not go through yet so I cancelled the card! These guys need to be reported!

I just read your post & I too ordered before checking on lojne--I figured I had them on the phone, might as well get it! I felt funny afterwards so I called back to cancel & was hung up! I immediately call my credit card # & like you it wasn't charged yet so I cancelled the card, thank goodness. Was wondering, never having dealt with this before, who do I file a complaint with? Will it do any good? Seems to be alot of unhappy people here....
C

I ordered a digital video camera in high definition for a little over $400.00. I thought this was a wonderful price, and I was proud of myself for finding it. But when the camera didn't come for awhile and I didn't receive notification of a carrier (FedEx, UPS,etc.) I sent an email asking for that information and a tracking number. I got another email back asking me to call Steve at Best Price Cameras. I thought this was odd, and after calling twice (each time asking me to leave a message) I really started worrying. So I went online and found these posts about the scams they are doing. I immediately called my bank and asked them to close the account and open another one with a different number. That was a close call. I'm embarrassed to say I'm a retired federal agent, and I should have known better.

I can't believe this company is still in business! I thought at first maybe I was just being paranoid but after reading these posts I guess I had good reason to think they were trying to pull the old 'bait and switch'! I'll definitely do some research before I order from a website I'm not familiar with again.

I ordered a Canon 17-85 mm lens after doing alot of research and finally making a decision between that and the Sigma 18-70, or something like that. I placed my order for 2nd day shipping on a Thursday hoping to get my new lens before going on vacation. I got an email the next day that they sent after 5pm asking me to call Ralph regarding my order. Of course by the time I got the msg it was too late to call and since it was Friday I had to wait until Monday to call back (so much for getting the lens in time for vacation) Got Ralph's voice mail on Monday (no surprise). He didn't call me back until Wednesday (What the heck did I choose the 2nd day shipping for?!) Ralph proceeds to ask for the 3 digit security number on my credit card and why did I choose the Canon. I tell him and he then tells me the Sigma 28-70 lens is much better, cheaper etc etc. We talk about it for a while and the whole time I'm thinking 'sounds like he's reading off a cue card'. I ask him if he is into photography and has actually tried both lenses. He says yes and the Sigma is better. (Pretty sure now he probably doesn't even own a camera! :) ) At this point I'm already on vacation and my cell phone dies. Like an idiot, I call back (surprise again...voice mail) and leave a message telling him to go ahead and order the Sigma.

In the mean time I read all the posts here and decide I want nothing to do with them. Of course you can't cancel an order via email so I called customer service and was on hold for 10 minutes and finally hung up. Called back a while later, was on hold at least 20 minutes and they hung up! Called back again, rang a few times and someone hung up AGAIN! I then called my credit card company and cancelled my card. Ralph didn't call me back until Monday, I was at work so didn't answer. At this point I don't want anything else to do with this company. THANK YOU everyone who posted, that was where I got the idea to just cancel my card. When I order something I expect them to just ship it, don't call me and try to talk me into something else!!

There are other websites with complaints about them also and it sounds like they have been reported to several authorities but nothing gets done about it. I'm willing to email someone than can and will do something about these scam artists if anyone knows who that person would be please let me know! Just glad I found these reviews in time to cancel my credit card, now I can still get the Canon lens like I wanted to in the first place!

I called Best Price Cameras to place an order based on a starter package price from their web site. After being told that the starter package contained no cables, batteries or filters, I decided to buy the Platinum package. It was more money but I felt that the price was still really good.
They charged me for the Platinum package, but only sent the starter package. Any effort of my own to call for a "Return Authorization Number" as required to send it back, is met with being hung up on. Now even my credit card company is finding it hard to dispute them because they did send me something even if it was not what I ordered. Since our conversations were all on the phone, I am having a hard time convincing my credit card company to see that I did not order this package.
I thought I had done enough research on Best Price Cameras. Evidently, I failed to look here prior to ordering.

I liked their price for the camera I was shopping for, but a lot of the accessories, such as filters and memory cards were over-priced by orders of magnitude. I decided to Google their name and found this site. My suspicions were confirmed.
Really, for the lithium battery for an Olympus E10 they charge $139.99. Right then I knew they were out of whack.
Multicoated UV filter $129.99. I was starting to wonder if these prices were in US currency.