No, didn't find out b/c it doesn't do it anymore. It just did it there for a while. Good luck w/ customer service. If you need a different number that has a "supposedly" shorter wait time or the direct line of a supervisor, email me. I hate to just randomly post it on here. teacher_ayg@yahoo.com

We have had our machine for about 9 months now. Within the first week we started to have problems. Loud clunking noises both forward and reverse. Keep in mind that we had in it installed for us! After a few phone calls we finally got a repair rep to come out. He switch out one of the swing arm, switched one of the wheels around, and greesed things up (the installers forgot to do this). This helped somewhat. The machine is still noisy. Small clicks from the rear flywheel (The repair rep said this is just because the machine is inferior quality, and there was nothing he could really do)... The foot bars still get hung up sometime and need to be sprayed with silicon (otherwise the clunks come back), and it doesnt like to go backwards that well without the clunks coming back. So all in all was this machine workth it. I would say yes. We only paid 699 for it installed, and you can get a good workout. Its just loud,and needs maintance. So if you are expecting the quality of a precor or lifefitness you will be greatly disappointed. But if you are willing to accepted lower quality for a lower price it has alot of good features.

Scott

You might want to post a review of the machine in the regular section of epinions. It sounds like you have some really good insight into the noises it makes. It will certainly be of value to the many people who would see it in a regular review. Here in the message boards, it isn't likely to get very many views.

Scott

I had the repair guys come out to fix my clicking noise. It turned out to be a warped Flywheel (the plastic one). After he installed the new flywheel I received from reebok the clicking noise went away. The warped flywheel was causing the belt to rub against the clutch system and then bind making the loud clicking noise. So if any of you get this in the future on the Reebok Mfr. model #RBEL5904 check the flywheel area for warping.

I will be posting a full review of this eliptical soon for others to view. Hopefully it helps others decide whether to buy this one.

I will look forward to your review.
Scott

and ditto. Your first review:) jo

Most of the posts here are about the Reebok ellipticals. Is there anyone out there who has purchsed the Horizon CSE 3.5 machine? If so, any input, thoughts, etc. would be greatly appreciated.

We're in the shopping process and came across the machine at Dick's Sporting Goods. It seems like a good one.

We went to Sears but their floor display are horrible. They've got a ton of stuff on their website but not much in store. I can't see myself buying something without trying it first.

Today my wife and I purchased the Horizon CSE 3.5 from Dick's Sporting Goods. When we got home we found upon unwraping that the front of the plastic housing around the area where the power plug is located was busted it looked as if someone has put a boot through it. we immediately called the store and surprizingly they asked us to return the damaged parts along with the receipt and they would give us the new parts instantly onsite. Other than a little inconvenience we are satisfied with the performance of this machine. It is quiet enough you could use it in the same room someone is sleeping in " aside from the heavy breathing". It also has smooth fluid movement that has absolutly no play or give in the bushings which makes it feel and sound like a Gym quality elliptical. The three level fan directed towards your upper body is a nice feature too. I am a bit disciminating but I feel this was a sound purchase for a sound machine. Dicks Sporting goods $799.00 Myrtle beach SC

I have requested that Horizon and Sole be added to the database so maybe you'll be able to review your product. jo

Hi Jo,

Seeing that you mentioned Sole, I was wondering if you had any information about ellipticals made by sole (and also trimline). They seem to have very good warranties, but I can't find anything written about them anywhere.

Thanks for your help.

I see there was some discussion of Multisports Ellipticals. Did anyone buy one? I was considering the MS Elliptix 6200 and 6600.

After doing tons of research I bought the Reebok elliptical machine from Ikon at Costco.com for ($699, from 899, what a deal!) and from the start it's been nothing but heartache. It came with a missing part and after days and hours spent trying to reach both icon and reebok customer service I have given up. Once I realized reebok and icon are IMPOSSIBLE to reach, I decided to return the unit back to costco. Note, i am in the process of attempting to return it to costco. Once I gave up on the manufacturer I contacted costco, who also won't return my calls. I have disputed the issue through my credit card now and hopefully will get the situation resolved that way. I'm annoyed because I really wanted this machine, and was excited to get such a great deal from costco. However, I will have to start my search.

Does anyone have any suggestions on a comparable unit?
Thanks!

Unfortunately most of the best machines are higher prices especially in the elliptical category. Many of the inexpensive brands are made by ICON so you may want to shy away from that company though I urge you to write to them through www.planetfeedback.com. There are many people happy with their many brands (Weider, NordicTrack) but many not and I think they should know about it. jo

I have owned a reebok rl900 for two and a half years now and while it has worked very well for me there have been a few too many "issues" for me not to comment. First of all, I have gone through four sets of wheels for the unit. They are made of plastic and just seem to crack. When it is under warranty it is just an inconvenience but when you have to pay for them at $80 dollars a set then there it gets annoying. Especially when you pay a thousand for the machine and then have to make such regular repairs. Now granted, my machine gets a lot of use(60-90 minutes a day, seven days a week) but definately nothing more that home use. Also have had some electrical problem that ran the gamut from faulty fans to connections that were never connected at the factory so while I have made good use of my equipment, I always stress, LET THE BUYER BEWARE!

Hi,

I have a Reebok Rel 8 elliptical that I bought used just yesterday. It was working fine yesterday but today there is a noise coming from the flywheel area (I guess?) that it was not making yesterday. This noise occurs on each revolution (forward and/or backward).

The machine itself seems to be working fine but this noise is definitely not right.

Any insight would be great!

I bought a Reebok cross trainer about 4 years ago, and yes, after the first year, it started making clicking noises from the flywheel.

So I took it apart.

I reckon the noises were caused by the kevlar drive belt sticking to the flywheel and then releasing. Over time, all machinery picks up dirt, gets a little damp, becomes less than perfect. So it needed some form of lubrication, and not one that would encourage more dirt to accumulate - so sticky lubricants like oil were out.

Not having a pot of powdered graphite to hand, I used a light dusting of talcum powder on the side of the kevlar belt in contact with the flywheel. No more clicks that year.

This year, in readiness for the ski season, I've started training again, and yes, the clicks started too. A little more talcum powder on the belt (the side which faces the flywheel), and it's silent. =]

Unfortunately, the control console is behaving wierdly. Where can we get an upgrade?

Ta,

Greg.

You can get a good look at used versions at:
www.buysellfitness.com
As you might guess, the used versions are usually cheaper.

We can simply ignore the above post and continue along...

Patty